Keith helped me close on my house after another lender dropped the ball…read more I was in the middle of purchasing a home and was using another lender when I received a call that there was a problem with my mortgage application. I am a veteran and was using my benefits to get a VA loan. The loan officer said that after reviewing my tax returns, they could no longer do the loan. I had asked this loan officer to review my tax returns prior to finding a house because I am self employed and I know that sometimes lenders get picky with self employed people. Well long story short, here it was a few weeks before closing and now suddenly there is a problem with how they are calculating my income! Apparently the loan officer either calculated my income incorrectly or did not know his own bank's rules. My accountant had given me Keith's name previously but I didn't call him at first because I had already applied with the other lender. I called him and explained the situation and I am glad I did. He was able to work up an approval based on the same income paperwork I gave the previous bank, he said it was because he has lenders that do not add their own stricter guidelines on top of the VA rules. They just follow the VA rules as they are written. I was also impressed about how he kept me in the loop as to how things were progressing. He was always available and answered all my questions. We were able to get the appraisal transferred from the other lender and all of the paperwork completed quickly. We ended up closing on time. He helped make a stressful situation less stressful. I would recommend Keith to anyone looking for a mortgage. I recommended one of my friends to call him recently.

I got in touch with Keith after reading an article he had written about first time homebuyers. I…read moreshopped around with banks to check mortgage rates for about a week and the rate he gave me was the lowest. He guided me through the entire mortgage process and ran through the numbers with me on a lot of houses to let me know the payments and the amount I would need for closing. I know I had a lot of questions and probably was kind of nervous about buying my first house but he was always patient and informative. His calm nature made me feel calmer. The whole process went smoothly from start to finish and wouldn't hesitate to use his company for my mortgage again. I told my brother to call Keith to help him buy a house and my brother says he agrees that everything is going well with his home purchase too.

After a failed attempt to get a mortgage with a large nation-wide bank, Jim stepped in and saved…read morethe day. We were trying to buy a second home in Pittsburgh and after six weeks of going through the mortgage application process, our bank of over 30 years told us days before the closing that the property did not qualify as a second home and that they would not consider a mortgage for a condo as an "investment property". We were on contract and were left hanging by our bank. That is where Jim Martin comes in. Our real estate agent suggested we contact Jim and from the start, Jim had a can-do attitude and worked with use to get the loan we needed. We were in constant contact, and Jim was super responsive, even replying to email and text message after normal hours. He made it a point to give us rates daily as we were working to lock in a rate and pretty much held our hand throughout the process. It was a much better experience than what we received from our own bank and our only regret is that we wasted time with our bank and didn't go to Jim first. You will not be sorry with Jim as your mortgage loan officer.

Jim's knowledge and availability were key to making our home purchase a reality. I do not know how…read morewe could have gotten through the process without his aid. He was always there to answer our many questions and keep the process moving forward to its successful close. I highly recommend Jim.

We have had great experiences with Victorian Finance…read more Joey Starcher did our original loan in 2016 and he went out of his way to accommodate us. At the time I was working out of town and he was able to meet with us as we were driving through the area so we could sign our paperwork. Then in 2019 we refinanced our loan to take advantage of dropping interest rates. Again, it was a smooth and seamless process. I can't recommend this mortgage company enough. It was a quick and simple process each time. If we are in need of another mortgage lender in the future, Victorian Finance will be our first call.

VICTORIOUS! Chris Whitfield here, a Keller Williams Atlanta Partner Realty Consultant located in…read moreDacula, Georgia. Our buyer client recently partnered with Victorian Finance and with exemplary service and professional precision, we were able to close on our clients first time home purchase! Working with David Kushner and his team of expert underwriters provided the solid roadmap to securing my client with a customized loan package enabling them to fulfill their dreams of homeownership! I highly recommend David and his amazing team at Victorian Finance for your clients when in need of mortgage and lending services!!

Absolutely terrible. Told us to do all kinds of things at closing of home to save money. Mortgage…read moreended up getting raised of course. Loan has been bought and sold 4 times. Started off as mr Cooper to lakeview to mr cooper and now rocket mortgage. would not recommend him as a loan officer at all. do not use him. terrible experience. only thing he was concerned about was us leaving a good review at the end of closing.

Todd is second to none . he is knowledgeable , personable , and he gets the job done . He is honest…read moreand forthcoming , no guessing what is and what isn't , he has the answers for you . He is super patient also . He worked extremely hard with me to make my homeowner dreams come true. For that I am most appreciative . Give him a call and see what he can do for you !

BJC consulting Utah dba dealpromo site has Deceptive solicitation of business from BJC consulting…read moreoffering me to do survey for a free flash light. i was requested to pay for the shipping charges. The mailed me two flash lights and charged me for two postage charges. A couple of weeks later they charged my account for $94.94 for the cost of the flash lights. This was done without authorization. I contacted their customer service at 855-915-1049 and they claimed that flash lights were sent for a trial and that since i kept the flash lights passed two weeks I am obligated to pay for it. I offered to return the flash lights back to them and it was declined and refused to return my money. Their email solicitation was deceptive and I need my money to my account.BJC

Pnc bank as a business is the absolute worst. Customer service is totally incompetent. I've hung…read morein there with this bank as long as I could. The system here is ridiculous if you have any type of issue. I've had 3, and I can tell you this- no one seems to know what they are doing, ugh. Needless to say they are no longer my bank

Yesterday, within 24 hours of closing on a home, I am given an amount to bring in the form of a…read morecheck at 9:30 the following morning. Only...it must be a certified check, not one of my personal checks with Batman on them. Great Scott!!! Fortuitously, there happened to be a PNC branch down the road from the Keller-Williams office. They opened at 9AM, I got in, a bank employee got me my certified check sans any fees, and I still made the appointment at the real estate office punctually. Whew! I own a house, now!!!

Awful experiences with this banks back office & total incompetent customer service once you need…read moresomeone outside the branch t help you. Their technology is very outdated, antiquated. They still do things with paper checks as opposed to electronically?? Really, in 2025? Stay away form this institution is my opinion. Other than one banker at the branch who was AMAZING, Zahyra, the support is non existent when you need someone outside the branch.

I needed to make a deposit and this was the nearest place for me to go. I'm not the biggest fan of…read morePNC Banks, but this one was pretty decent. Not quite sure how I lucked out on this, but I was able to get right up to the ATM without any wait. I appreciate the newer ATMs that you do not have to have an envelope. It makes it so much easier and is less waste for the environment. A couple of beeps and boops and I was done. Made it so much easier for me than having to fill out a basically useless envelope.

As a real estate team leader with over 15 years of experience, I have never seen a lender…read morestreamline the loan process like Kevin O'Laughlin's team does. Their communication, responsiveness, and customer service are all 10/10. They really know what they're doing - and they're just amazing, honest, hardworking people on top of it. Can't say enough good things about this team!! If you are looking to buy, build or refinance - you should absolutely consider them!

My fiance and I had a great experience with Movement Mortgage. As first time home buyers, we had…read moreliterally no idea what we were doing. Kevin, Kyle and the rest of the team were very thorough in their communication, quick to respond and every email included an explanatory video. Kyle constantly reworked numbers for us until everything made sense to us and fit our budget. He even went through the process of explaining things to us as joint buyers since we are not married yet. I'm happy that Movement Mortgage will continue to be our mortgage company as they will always keep us up to date when the best time to refinance will be in the future. Great experience and would definitely recommend!

If I could give this 0 stars I would. Their ATMs are ALWAYS BROKEN or NOT WORKING. Drive thru and…read morethe walk up one. My money has gotten stuck several times in the drive thru ATM. Learned my lesson now by just walking in the building to make deposits. Avoid trying to use their machines at all costs.

Worst drive thru window but overall customer service reminded me of why I do not use this branch…read more I've been inside a few times each time waiting over a half hour for service. I try to use the other branch in Bethel Park near Wal Mart (would be your best option too if you have any time constraints). Hire more employees or have the Drive thru bank rep only service the drive thru because they can't do both and maintain customer service.