I'm thankful for this location. I work 9-5 Monday through Friday and prefer to not handle personal…read morebanking needs on my lunch break. This branch is open until 2pm on Saturdays which is fabulous. It is never too busy on Saturdays and the tellers are nice.

I would not recommend Dollar Bank. They are not transparent about their promotional offers which…read moreended up causing me not to be eligible. While technically they weren't deploying deceptive sales tactics (because the fine print is on their website), their associates never properly explained how the promotion worked. Beyond that, the online portal for your account is horribly setup and not user friendly. Finally, I have to be honest in saying that some of their associates are not very good at explaining the processes involved in more complicated transactions such as those involving a mortgage in my case. Before you consider doing business with Dollar Bank, I recommend you consider other options available to you and if you do decide to work with them make sure your pencil is more than sharpened. They do not look out for their customers and do not seem overly concerned about making things right.

Very easy to work with and friendly, helpful, staff.Excellent savings and IRA rates also.read more

absolutely sucks.... applied for a loan with this hole and was denied. Stated I had poor…read morerepayment history with them. Bad thing is, my credit score is 720 and I never had a loan with them ever. Looking for a new bank as I type.

Very quick service! I had a question about my accounts and I worked with Lisa. She was so helpful…read moreand explained things thoroughly and answered any questions that I had. The location itself was clean and welcoming. I will definitely do my banking at this location going forward. Such a great experience.

This is a large, clean, quiet Bank. There were two tellers working. One was speaking to gentleman,…read moreperhaps the branch manager, and one other teller, who immediately greeted me and beckoned me to her window. She conducted my business quickly and professionally and was nice and friendly to boot. The couple times I've been here, it was always slow, but the tellers were quick. This KeyBank offers much of what others offer, such as life insurance and estate planning. As long as the staff are free, you apparently don't need an appointment. This Branch closes at 5 p.m. other branches hours differ, depending on location.

This bank completely screwed me on my PPP application. They failed to even submit it and now the…read morebranch manager LITERALLY said, 'ya, I don't know what happened' and there is no one at Key who taking calls or responsibility. Key is headquartered in Cleveland....once I found that out it all made sense. What an awful experience at such a critical time. My business NEEDS ALL THE HELP IT CAN GET!! Any these guys just straight up failed and are like, 'ya, don't know what to say?'...I'm saying BY!!! MF'er SSTAY AWAY FROM KEY!!! They've consistently been a bad bank to deal with since taking over first Niagara. Switching to a smaller regional bank.

If you notice my review on banks you find a common theme. It is mostly drive thru/ATM banking. I…read moredon't have a traditional bank and being able to use an ATM is much more convenient doing everything mobile. Where this bank sits feels remote, but it is not. It is just outside of Greensburg. Across the street is a gas station and a hotel. But when driving through late at night it does feel remote. It is an older looking bank that appears to have several drive thru spots for quick banking. Pulling up to use the ATM is easy, right in the wall. My purpose here was to deposit a check. If I remember correctly I did not need to use an envelope for deposit, just insert the check and be done with it. Easy in and out late at night, which is the thing I need when I work the hours I do.

Best place to bank in Pittsburgh! Thank you Malcom , Stevona & Ryan for your professional service.read more

This particular branch is my go-to when I have account issues that I need to resolve: lost cards,…read moreunauthorized charges, etc. It's more intimate than the locations at the grocery store, and therefore I'm far more comfortable discussing such things. The tellers are very personable and helpful. They're patient, and listen to the entire situation before helping to work through the issue at hand to come to a solution. Options are weighed, and recommendations are given to resolve the issue (in my case, a lost debit card with charges that I needed to have go through). We came to an agreement about how to proceed and I'm happy with how we approached it. I highly recommend this location for any banking related need where interacting with a person is required.

Finally, a vehicular banking win! After not being able to make a deposit so far on my way home I…read moregave it one more shot before I got home. Dollar Bank is not a disappointment to me in any manner, each time I stop at a branch I can do my business and be on my way. I pulled in here, pulled right up to the ATM, and deposited my check. Nothing more needs to be said. Dollar Bank always pulls through for me. Fun fact about this location, it is basically the only remaining piece of the old Greengate Mall. It is the only piece of the mall that is still standing. When they cleared the way for Greengate Center it was left intact. It's like holding onto the past. If you want to picture what the mall was like, just look at this building.

A genuinely and truly awful, awful bank. Rude people and terrible communication. Stay away!read more

I would just like to bestow some compliments onto this branch for helping me with a problem I had…read moreaccessing my online account. When I had trouble registering, I came into this branch, and it was straightened out for me in a prompt and friendly manner. The teller I dealt with even ordered more checks for me on the spot when I mentioned that I had depleted my supply and gave me a practice check to use immediately. With so much banking being done electronically of late, sometimes one still needs human interaction and intervention. Northwest Savings Bank provided just that without fuss.