After all these years Valley National is still the only bank I would recommend for locals. It's…read morethe bank where they know your name and they will go out of their way to help you out. Would never dream of banking anywhere else!

I am so happy with this bank primarily because of one of the staff members in particular, Jay. They…read morehave called me if they notice something "off" of my regular activity, they always are welcoming and warm, they want to meet your needs and exceed them and they seem to have that "old school" customer service that is really lacking anymore. I'm very happy with them and have multiple accounts with them.

Very good service! All staffs polite and patient, and did everything fast, by the way,convenient…read morelocation.

I've been a customer of Santander for over 15 years and recently they've started holding my check…read moredeposits for six business days. The reason when I've called is that it is "policy". The only way you know that they're holding it for more than their usual two business days is if you call. This time it messed up my mortgage payment. The check they've held include a paycheck and another check that I've received every week, drawn on the same account by the same person, for the past year and a half with no issues.

Great location. Had to deposit a check and they were very helpful . Was in and out in no time.read more

This is happened more than once at Wells Fargo, When you take out money they never count it back…read moreto you they just hand it to you. What's up with that?

Today I came across a big issue at the MVC in Eatontown , and needed a bank statement - went to…read more PNC and they couldn't print my Credit card statement as they don't have access to credit card statements only Debit ! So I headed to chase only to realize that my debit card address is still linked to my parents address rather than my own , CHRISTINE B. ( last Name cut for privacy ) was AMAZING , she truly went above and beyond , I explained the problem and before I even could ask she was willing to help and make it all work - I emailed her my PNC statement and she printed it at CHASE ! I was Amazed by the customer service honestly ! I always loved banking with chase and I'm so loyal to them , because in 10 years I have yet to have a single bad experience wether in branch or via phone . Thank you thank you and thank you for putting PEOPLE first ! The world needs more businesses like CHASE & people like CHRISTINE !

I'm giving 1 star because I was greeted at the door. I went to deposit CASH into my daughters…read moreaccount & was told that I can not deposit CASH. It has to be a check or money order. They would not sell me a money order. My daughter needed the money today, but since it is a check they place a hold on it - all but $200. They trust a check up to $200 but not cash! What kind of a bank does not except cash hard cold cash? Completely absurd. Oh if I opened an account they would take my cash. I will never open account at Chase

Great bank, been using them for years! Always been helpful and reliable. Done care loans and…read moresavings through the years.

Been to this location a few times but only used the ATM…read more.. No problems at all... I dont usually this go to this branch.. One time I did have to call here to speak to a representative about a deposit and they were very helpful.

Love this location! The tellers and staff members are always friendly, helpful, patient and kind…read more I request specific cash-breakdowns when I'm doing withdrawals, and the tellers never make me feel uncomfortable, or as if I'm doing anything wrong. Very professional environment. I actually enjoy going to this branch, lol.

Would have been nice to keep my money in the neighborhood bank close to home but sadly I closed out…read moremy account today. They have this policy that they need 24hrs notice for a withdrawal. You would think I was taking $100k, I only wanted $10k of my money that they happily deposit without any notice required. When I tried to ask why they needed notice, the teller had the nerve to have an attitude with me. I am sorry, I was under the impression that banks were required to have money on hand, isn't this the point. Well since I do have a choice as a consumer, I took the cash and the rest in a draft and closed the account pronto. What's worse is this bank while holding a big chunk of my money has never one time made an offer to me, no credit card nothing. I reaped zero benefits from banking here, they seem to think they are doing me a great benefit by holding my money. Well I'll take my business elsewhere, thank you.

Hilary is a wonderful person. She is extremely professional, takes her time to get her job done…read moreand makes sure it is done to perfection.

I went to this bank recently and was pleasantly surprised. Parking was super easy , as for there is…read morea large lot with plenty of spots. Upon walking in I was greeted immediately with friendly faces. The assistant manager Maureen came out immediately and introduces herself and asked what brought us in to Northfield , once I explained she and invited me into her office right away. She explained all types of accounts to me and all of their services. I am no familiar with a lot of banking information so to me this was extremely useful. Everything was explained in a simple manner that it didn't feel like she was just trying to up sell me like people at previous banks have made me feel. Once I figure out a few house keeping things I will most definitely be going to see Maureen and the rest of the friendly staff at this location. AND THE BEST PART WAS, there was hardly any wait at all. What a score these days when it comes to visiting banks I usually expect a headache by the time I leave however this experience was fantastic. I will be recommending Northfield bank to my friends! It is nice to know you can still get such great customer service in the crazy world we live in.