Iam writing this review about the... I am writing this…read morereview about the Glenwood branch of Peach State Federal Credit Union. I previously had an account at this branch and requested to close it. The representative assisting me told me she was unable to close the account at that time for some reason. I also clearly requested that I no longer receive statements, as I did not plan to use the account anymore. A few months later, I received a statement showing a negative balance and a notice stating that my account would be reported to ChexSystems. I returned to the branch to ask for an explanation. The manager informed me that even though the account had a zero balance, I was still responsible for statement fees -- fees I did not request and was not properly informed about. Overall, I had a very disappointing experience with customer service. It felt like there was resistance to closing the account, and the communication regarding fees was unclear.

Hi I opened my account in Augusta, GA. I would not recommend this bank, I recently found out that I…read morehad unwanted charges coming through my account, which is a children's saving account. I dont often monitor this account because it is for my grandchildren. When I did notice the charges I immediately go to file a claim because the charges started last year they denied the claim stating they can only go back 60 days, but the most recent charge was less than 10 days. This bank is a rip OFF!

Please don't make an appointment to go inside and attempt a sizeable financial transaction. After…read morewasting almost an hour of our time with a "financial specialist" we finally got up and left and took our deposit down the street to Wells Fargo.

I'm a long term customer with Bank of America.. I came to their atm today and the atm took my money…read moredidn't give back.. I walk in upset ask someone what to do this lady doesn't take me seriously what so ever and says "look for the number on the back of the atm" firsttt offff it was on the front second this issue wasn't taken seriously at all. DO NOT RECOMMEND THIS LOCATION OF BANK OF AMERICA AND MAY EVEN SWITCH BANKS BECAUSE OF THIS ISSUE !

There's never enough employees at this location. How is it possible a bank cannot cash a check ? Or…read moremake a simple deposit. It's ridiculous, to be honest. Always the same thing with this BofA location. Not to mention the fact that the employees are happy to send customers away They don't even want to work here. Ridiculous.

Terrible customer service. Moving my accounts (and my wife's this weekend). BofA allowed the State…read moreof GA to deposit a check not made out to them and now will not allow me to re-deposit the funds sent back from the state of GA even though the website provides instructions on how to deposit checks to a 3rd party account. Investigating legal options as well as moving my accounts. Bank has REALLY gone downhill in recent years.

I don't know what I should say to review a bank other than I just go there to use the ATM. I've…read morenever been inside of this establishment nor am I a member.

This place has really grown and people are very friendly. Lots of new faces and the change is good!read more

We were lured to Ameris by great customer service - 15 years ago…read more The last thing on this branch's agenda is customer service. Management, staff at this location - bottom tier. Arrogant, unhelpful. I think I need to get my money out soonest.

I don't have an account here, but I received a check drawn on this bank. So I popped in to cash it…read moreand was treated like a valued customer! Imagine that! Staff very pleasant to work with!

Went to this location to get paperwork notarized. The bank was not that busy outside of the normal…read moreteller line. I only saw one office worker. She asked how they could help and I told her what I needed. She told me that her notary expired, which is insane to me seeing as she works at a bank, and that I would have to wait for the only person in the office that had a notary and he was with a customer. So I said okay, I would wait. Then she came back about 10 minutes later saying that they can't help me at all because the guy who has the notary has an appointment. Basically turned me away. That's bad business.

For the 2nd time this week I have visited this branch to make a cash deposit and both atm machines…read moreare STILL DOWN!! Usually that (ATM) is how i make transactions that require handling cash. Of course the inside line was long, but it was moving. Two male employees stood chatting about their personal business so after I greeted them I inquired about the atms for my cash deposit. Neither offered an apology for inconvenience and neither offered to assist. They only offeres to point to the long line. With other branches, any worker without a customer at their desk would have immediately offered to assist customers standing in line. This practice would have been great today. It also would have shown that they care about the customers and their fellow team members.

Yesterday, it rained. ao apparently that means all ACU branches can shut down without any…read morepre-corded phone messages or even a sign on the door. When I arrived, the parking lot was full of dismayed and confused customers. This post-Covid lack of customer care or service is an embarrassment to your supposed financial institution, which does not suddenly stop because you have employees that are lazy.

The associates here are friendly and helpful. They remember my name and welcome me each time I…read morecome. I like doing banking with them and have had accounts with them for more than 10 years. They have excellent rate on their credit cards of about 3%! They are also the perfect place to help build or rebuild your credit.

This branch is very respectable and courteous to their customers. Very professional in every…read moreinteraction I have done with them. I recommend them.

The bank set up is a practical welcome change to the average banks. Service was a pleasant…read moreexperience.

Stay away from this branch. CASHIER CYTHNIA was rude and disrespectful in front of my son. She…read morewasn't helpful at all and even placed a hold on my check

WORST FUCKING BANK EVER! There's only one outside atm and it's ALWAYS BROKEN! You can never deposit…read morecash. LIKE NEVER!!!!!!! This location need to get shut down completely or they need to buy all new atm machines. This location is DISGUSTING AND A WASTE OF TIME!