No other bank for me. i will gladly stick with this small and personal bank. The staff is…read morewonderful.

I have been a member of Sun Credit Union in Hollywood FL since 2003. My experience with them has…read morebeen simply fantastic! I took out my car loan with SCU in 2003 and after the economy crashed in 2006 Kwei Battels went out of her way to work with me until I paid off the loan in 2008. Her professionalism and compassion are unmatched; she is one of the nicest women I have ever met. I would also like to mention Frances Godoy, this past month I went to see her so I could apply for an unsecured credit card, and she was able to get everything done through emails and faxes. Her prompt responses are unmatched. She has been a joy to work with. If you can join this Credit Union, do so. I cancelled all my other accounts with other banks and will stay with SCU simply because of their customer service.

I I opened a CD at this location in lighthouse point for seven months when it was matured I…read moreapparently waited three days over the date that I was supposed to, which was seven days, to go in and do something with it. I was waiting for my husband to make sure 10 days after mine. my fault I shouldn't have waited apparently, but I've never seen any other bank automatically roll your money over to whatever they wanted to. They rolled it over to a one year with a lower interest rate instead of doing something closer to mine, which would be the six months at a higher rate that I could've lived with. I found a better rate at , my old Amtrust bank in Deerfield. They charged me $400 to take that money out because it was three days over. They would not change it to a six month which I said I would leave the money there. They didn't do anything to help us I even offered to leave my husband's money there. No help at all. This is not the first CD I've had there they have decent rates, but they are not willing to help you very unprofessional. The man that I open the CD with was gone a week later when I went back in for another account so something did not sit right with me from the very beginning. I would never use this bank again. I don't care what their rate is. They were very unprofessional not working with me. I was told that they are able to help sometimes if there's a good reason . So they are able to do something if they wanted to keep your business and apparently they did not care about it. It was quite a large sum of money so even leaving it at a lower rate for that amount of time was not feasible.

Once you start dealing with the super kind and professional team at this branch you will never want…read moreto bank anywhere else. My business partner banks with them and when we opened up a business account together he raved about them so we went there to open up the business account. Chris Truster is so fantastic he even brought a mis-mailed check card to my office. Who does that these days! Bank United does that's who. Cheers to a well run bank and lovely, home town feeling office. Love it.

They pay for my power bill even though my account has a zero balance. I don't know any other bank…read morethat will do this for their customers!

I currently work in the area and do frequent trips to process deposits for the store. Every time I…read morestep in to the store within five seconds I am welcomed with a genuine greeting from the employees. The ladies at the counter are very nice and good at what they do. I decided to open an account because of their great benefits and friendly staff. Give this bank a try, it's worth it :)

I usually run into Bank United 3-4 times a week for work to get change for the restaurant. I have…read moreto say the minuet you walk in someone is greeting you with a HELLO!,....and you are always taken care of like a priority. Their newest addition is Yannique Clare,..and she has to be the nicest of them all. Several months now, I have always been greeted like we are friends,..big hello and smile. While I miss Yvette and Michelle,....the new branch manager is just as nice, and is always on the go helping. Excellent customer service at this bank,...!

I stopped at this Amtrust Bank to use the ATM. It's conveniently located in the strip mall between…read moreA1A and Galt Ocean Drive, just south of the Winn Dixie grocery store. I was pleased to see the very LARGE screen on this ATM. In the Welcome screen it quickly tells you all the networks that are part of this ATM, so it was easy to see that the VISA and the PLUS networks were welcomed here. The transaction was a breeze, no one around, so that took no time. AmTrust is part of the New York Community Bancorp with offices in Florida and Arizona. AmTrust was originally based in Cleveland, Ohio, but in December 2009, the Federal Deposit Insurance Corporation seized AmTrust (all 66 branches and $13 billion in assets in Ohio, Florida and Arizona). NYCB acquired AmTrust shortly after that incident. New York Community Bancorp is a bank headquartered in Westbury, New York with 225 branches in New York, New Jersey, Ohio, Florida and Arizona. NYCB is on the list of largest banks in the United States.

Banks are boring places, but sort of meant to be that way as nobody really wants to experience any…read morefinancial excitement of surprises because such are most often not the of the type one wants to hear. So I can say AmTrust is pretty much typical in those respects, but what sets it apart for me is the friendliness and sincere concern of the staff. I neither have any accounts nor do I have any personal business of my own with AmTrust, but I have clients and others that do, many for whom I handle their affairs, holding power of attorney, other documents and safety deposit box accesses, so I've been to this branch office frequently. Every time I've been here, I've been greeted and handled both warmly and professionally, and have generally found it to be a good place to do what is basically routine banking business. I also noted one thing good thing that in my mind sets this little branch bank above many others. The first rule of banking used to be: "Know your customer and with whom you are dealing." Unfortunately in today's world I see that primary rule so frequently ignored. At AmTrust is wasn't. When I arrived at my appointment I noted that the staff member already had my picture on the side of his desk and had taken the trouble to do some Goggling, or whatever, so that in advance he knew who I was and to whom he was speaking. Besides saving time with a lot of silly questions, it's also a good measure for protection against identity theft as well as offering a means of fraud protection.

I visited Amerant Bank yesterday for my TSA PreCheck appointment, which is located on the second…read morefloor of the bank in Suite 200. Many people might not realize that this TSA office is inside the bank, and if you're applying for TSA PreCheck, an in person appointment is required after submitting your application online. The process is quick and easy. After completing the online application, you'll receive an email notifying you of the next steps, including a link to schedule your appointment. They do accept walk ins, you might have a long wait. With an appointment you'll be seen within minutes. At the appointment, you'll need to bring the required documents. The agent will ask you a few questions and review your information. Once everything is verified, you're all set! The agent informed me that I'd receive an email within 3-5 days with my Known Traveler Number (KTN), which is what you provide to TSA when traveling. TSA PreCheck is definitely worth it if you travel frequently, it helps you skip the long lines and the full screening process at airports. Currently, the cost for TSA PreCheck is $78.00, and it's valid for 5 years. Highly recommended!

I switched over from Bank of America. This bank has way better terms and services along with bigger…read morecredit lines. I was assigned a personal banker and I have his cell number. The office is clean and staff is very polite I feel much better at this bank

I came here for help to get a title transfer and a registration done on my vehicle, when I went in…read moreeverything was fine and I was told the following Monday my information will be ready. I did not get a phone call from anyone Monday I ended up calling in just to find out that it was not ready she guaranteed me that Tuesday my tag and registration and title will be ready. Again, no phone call no one reached out to me to tell me that it was not in I had to call in to find out that it was not there. So I called Wednesday and the man on the phone assured me that I will be the first one he will call once my information came in, he called me later on that evening. My advice is that if you are not in a rush for your stuff you can go customer service was okay but the lack of information and communication is why I'm rating it what it is now. I really appreciate their help though!

This was by far the worst experience I've ever had at a tag agency. The lady here is hostile, rude,…read moreand completely unprofessional. Instead of helping, all she did was belittle me. When I called her out on her behavior, she got embarrassed and screamed at the top of her lungs like a true Karen. That is not how you treat customers. Absolutely horrible business practices. I strongly advise everyone to stay away and never do business with this person.

I have been banking here a while. I have never had any issues. The inside is very small. Their…read moreemployees are courteous and helpful. I like their online banking website. It is easy for me to use. I have not downloaded their app yet. I still go to the branch sometimes and do not have to wait long which is nice. The only real negative thing about this bank.is they do not have many locations. There is one pretty close to.my house but I do not even know of another location if I needed it. I do wish they were open later. They close at 4. I would recommend this bank because they also have ample parking.