I have been with Manasquan Bank for several years. Before they took over Metchen Bank…read more They have always been accommodating and not nickel and dining for every service. Stopped a check for free. The mobile app works great as does the mobile check deposit. Would recommend.

Customer service is extremely slow. Not enough people on site who can execute transactions. Waiting…read moreand waiting and waiting. I don't have time for this.

Great service from the staff at this branch. Especially the gentleman that assisted me with great…read moreprofessional and open minded service during opening up a savings account. He provides me the best savings account that was very convenient for myself in order to cash and manage my finances. Shoutout to the rest of the tellers and bankers at this branch as a regular client.

I was looking up hours for my branch and couldn't believe the only review posted was so negative! I…read morehave been a client of this branch for almost 20 years and I have ALWAYS been treated with kindness and respect! The staff obviously has changed somewhat during this time but everyone is so friendly and always happy to assist and help with any banking concerns. I love this branch and am so happy I live nearby otherwise I would go out of my way to bank at this location.

Terrible customer service. Rude employees. Very disappointed. The way I've been treated this bank…read moremakes me want to switch altogether.

I always have a wonderful time and Grant is AWESOME! Grant is so patient and nice. There are…read morecloser BOAs to go to but I always make sure to use the Brielle location.

Customer service here is lacking. Bankers are downright rude and if you try to call the branch, no…read moreone answers.

Over the past few years I have noticed that the time online for the drive through has become…read moreridiculous. I had been sitting in line and noticed a nice jeep pull up and park. The driver went inside and came back out a few minutes later while I was still sitting in line. He was nice enough to stop and tell all the people in line that there wasn't even a teller at the drive up window. Not a feature I want in my bank. Im sure I can find another local bank that functions properly. Bank of America. Thumbs down for you

The worst experience in banking I have ever had. I tried to open a savings account and it took 95…read moreminutes in attempting (not succeeding) in creating an account. The Banking manager was a complete idiot who didn't understand basic banking, 1010; yet she runs the branch. The Merrill Lynch guy was new and between the two of them, they were a half-wit; at best. RUN, do not walk to exit. Staffing was terrible as well.

Lady was very nice after she scolded me for pressing the bell to ring an employee at the drive thru…read morewindow after no one came nor popped their head over to acknowledge the bell even worked or that they knew I was there. I suggest someone poke their head over to let the drive thru clients know they aren't just sitting there. If they are that busy inside, have another teller or a manager assist with the notification or a wave to the drive thru.

To Whom : First of all, I commend Chase Bank for recognizing and appreciating Veterans. Frankly,…read moreyou can't beat the free services which includes a safe deposit box. I have encouraged family and friends to switch to Chase. Also, I often times, advise brother Veterans at VFW and American Legion chapters of your free services. Though I have nothing but good to say of the service I've received from all personnel at your Manasquan branch, I note two individuals inparticular ; Brian (desk personnel, I don't know his title). Always friendly, very informative. I can't tell you how many times I've approached Brian with a friend in tow and when leaving they said to me, "Think I'll switch to Chase". Dawn, a teller. Simply put,"Outstanding, etc. Having a bad day, her cheerfulness leaves you feeling better. She also handles line traffic well with out you feeling rushed. I've been a sales man/ manager most of my life and early on adopted the philosphy that when you treat people well, they're repeat customers and you'll get referrals. When you don't, well, you'll never know. Kudo for your hiring/training practices. P.S. I'm not a relative. Jim Sullivan 732 337 5639

Had a wonderful experience at the Brick Blvd. branch today thanks to the knowledge and…read moreprofessionalism of Roxanne. She could not have been nicer along with being the most informed person I've dealt with in a long time. I hope you convey my appreciation to her along with my appreciation to OceanFirst for employing such people.

Every time I walk into this branch I always am greeted with a friendly smile and never have any…read moreissues. Today I came in to make my deposit and Sam was wonderful helping me look up my account info and such. Toni is always a sweetheart also! Always a great experience