Only One ATM at this location and it seems to be broken all the time this bank is so old they need…read moreto level it to make a new one

Dolly who assisted me yesterday was great. Chase Bank - not so much…read more Chase is a big omnipresent and Stupid Bank. They are so antiquated and lumbering they do not understand how the Finstra's will crush them. To get an answer a simple question took four phone calls - including a call to a foreign help desk (please involve a third world call center in my banking business.) Auto financing requires a phone call instead of stopping into the bank and asking like a human being. And a Vice President at Woodridge would not stoop to something as horrifying as: speak to a customer. Family and friends have left this bank, and I'm not far behind.

This bank branch provided me one of the best customer service. They are very thorough and very…read morehelpful. Jeanine and Brian are awesome. It feels like the old banking ways when everyone knows everyone and willing to help the people in need especially in certain circumstances. Plus, free hand sanitizers! Kudos!

I didn't actually choose this bank - Iwas dragged here through a merger, ripped from a perfectly…read morefunctional financial institution and deposited into what feels like a garage full of loose wires, missing paperwork, and mysterious smoke. Think of it as banking through teleportation, except instead of emerging in the future, you materialize in a shed where someone lost the instruction manual back in 1998. From that moment on, it's been a masterclass in dysfunction

Professional, kind, and outstanding service. Give her a raise please! She has helped so many times…read moreand we are so appreciative of her help!

No different than a corporate mega bank. Loan approval is cookie cutter. I was rejected for an auto…read moreloan though I had substantial assets. I was approved at another credit union that understood the whole picture of my finances. Steer clear. DuPage Credit union is just Chase with a different name.

We are done with banks!! We are moving all our financial business to Dupage credit union. No fee…read morechecking and quick turn around on auto and personal loan applications. The moment we walked through the front door people were ready and happy to help us. We worked with Kelly Cleary. She was professional, efficient and kind. She helped us set up our accounts, banking app and bill pay and in no time we were back on the road and on our way home. We received emails and a follow up call the next morning.

great service from all the workers. They were all helpful and friendly and answered all my question.read more

Great friendly service. Plenty of parking. Right off the highway. Nice building. Would do business…read morehere again.

I would not recommend this bank to anyone at all. Consistently rude staff, especially if you are of…read morea certain demographic. Example- 1240pm on 3.22. You can't apparently get ahold of a real person when you call so I used their website to make an appointment. Only to still be left ignored by staff. Won't be returning anytime for sure.

Very professional and all of their bankers are well trained, and responsive to the needs of account…read moreholders. Many years of dealing with this bank has only made me more comfortable with their services. Regards, Ted Leban

Always friendly, helpful, and cheerful. That small town banking that really makes it impressive.read more

I lost money twice on the bank's coin counting machine. The coins were separated and double and…read moretriple counted by me. The first time was for $10.00 even, the second time was for $4.85. The tellers said they couldn't do anything about it. I then contacted the branch manager and she acted very uncaring and refused to do anything about it. Anything over $1.00 in coins is put into the machine and that's it. Whatever the machine counts is what it is without any recourse to dispute or get your money back out of it.

Without question the best customer support of any bank I have ever experienced. Great people…read more As long as it is within business hours, a quick call to any of their personal bankers can clear up 95% of my issues. No questions about my favorite color when I was 6 years old or what's my dog's birthday, just "Oh, hello, what can we help you with?" I hope it never changes.