Get locally own financial institution in downtown Hinsdale located in the former police station…read more Staff is very friendly and knowledgeable.

I received stellar customer service from a teller for a non-banking related situation and my…read morecorrespondence with the assistant manager was professional and extremely courteous.

Numark credit union does now have Zelle. You can reach them at 630-393-7201. I have been a…read morelifelong credit union member also at Great Lakes credit union in Naperville. I find their rates to be 0.25-0.50 less than regular banks on loans. I'm surprised at the person who said that Customer Service was rude. I have never had that experience there. I work with Emily and Marina among others. F Y I they currently have a 0% 24 month credit card serviced by Elon that is for balance transfers AND PURCHASES! Credit unions are the only ones that I have seen to include Purchases in an offer such as this Another poster said that a credit union can't fix your credit that is true, but the poster recognizes that a credit union is a great place to start

I find NuMark Credit Union to offer great services. However I keep getting told they're going to…read morehave Zelle "soon" and I haven't seen it yet.

Terrible banking website. You can't do minor things on it...like change your address. Even when I…read morego in and talk with a banker they agree. My young adult kids say Chase is the best. I may think about changing and going with a bank that fits my needs by being more customer friendly as far as their website. Nancy

I believe in supporting local businesses and this bank is a jewel. Their customer service can't be…read morematched with any of the big, nationwide banks and their website and tech services are as good as any big banks. They hold community events like document shredding and kid friendly/family oriented events. Their personnel are friendly, knowledgeable and always try to help. Excellent place to bank!

Very friendly, accommodating, and knowledgeable about all products and services. I'd definitely…read morerecommend them. They are nice people who explain everything to the customer. If you aren't satisfied with your current financial institution, then consider the pleasant folks at Grand Ridge National Bank.

Everything!! I arrived to use the automated teller machine...and my brain stayed home (I guess!!)…read more I then, sheepishly, drove over to the actual teller, Dan!! I was completely honest with him and he helped me to re-engage my brain wires, and helped me to accomplish my task. He promised to take my stupid spell to the grave with him!! We, then, bonded over a 'stupid' experience we had both experienced in the past!! That, we both promised to 'take to our graves!' Seems we are now friends for life!! This was the most fun I have had in a long time! Thank goodness our personalities meshed so well. It is hard to find someone with a great personality that is also great at 'his' job!! Thanks again Dan!!

Today I opened two accounts at the local branch. Banker Emad A. was of great assistance. Emad…read moreshowed very nice CS skills -courtesy, willingness to help, knowledge of products, clear communication, patience. Thank you.:)

For 15 years we've called Old Second National Bank north Aurora Branch our home…read more We just don't worry -so much trust has built over the years. We feel truly cared about and confident they are on their client's side!!!

Carmen E Arevalo was great in helping me with my problem of signing in…read more Thank you for your help

Yeah, avoid this bank at all costs. The Cicero and N. Riverside branches are jokes that are not set…read moreup to handle International Travel (numerous problems) and they won't even cash a payroll check if you do not have the equal amount in your account. When asked for a reason, I was met with "well we are a small bank and care more". Along with that statement came other excuses with the ultimate notion that I might as well go to a Big Bank bc they simply cannot handle the basics of banking. Don't expect much help from any managers either

Great bank. I only bank with small banks and this is as good as it gets. Everything is cheaper than…read morein the large banks. The cashiers are nice. They also have a phone app for Android and iPhone (too bad I have Windows Phone). It still works on my old 2011 android phone with android 2 point something. The app lets you make check deposits using your phones camera. Very convenient and just like the big banks. It also lets you check your balance of course. The drive-thru opens 1 hour earlier and closes 1 hour after the posted lobby hours. They also have an outdoor ATM where you can withdraw and deposit money.

Wintrust makes banking difficult. They do not post rates…read moreonline/on their app/in physical banks/etc and instead request customers call daily to check current check/savings/CD/etc rates. When you call, you get put on hold. On top of that, rates are not competitive. They do not allow you to send/transfer more than 2k a day and 5k total a month to other accts (this includes both bank to bank transfer and Zelle transfer). If you want to manage more ah. 5k a month you are required to go into the bank between the hrs of 9am-5pm which is impossible for any normal working person. Simply makes it impossible to move money around. The mobile app is old age. The whole process of banking here makes it feel like 2010. Better off with an online bank with better customer service, higher rates, and ability to manage your money via transfers and reallocation of funds. Any other bank auto adjusts rates when they tick up so the customer receives the best rate they can while under their care.. not Wintrust. They only tick your rate down without notice and then you have to call over and over to learn about rate increases. The short stout blonde lady at the teller window is incredibly passive aggressive when asked for help. Seen it a million times. Not friendly at all. Bank elsewhere.

Because of my experience with Tiffiny, I love Community Bank of…read moreDowners Grove. I have been banking there for years Tiffiny made me feel so comfortable and welcome that I like them very much. We will be doing business for a long time.