Do not use this company for custom glass! I had a custom glass shower door/panel installed for my…read morewalk in shower. Since this is custom they sent out their own person to measure the glass. Normally when a professional measures for the glass they would account for all slopes. I have a tile bench that required a notch cut. the bench is sloped so water will run properly. The first panel was cut wrong and the company had to reorder. They blamed the manufacturer. The second panel was cut to almost the exact measurement for the lip which didn't account for the rail thickness/slope. So this panel was not going to fit unless the backing for the Channel rail was removed on the under side lip of the bench. I was okay with this being done as no one will know this was done except for myself and the installer. I also was going on the third scheduled install with them and was ready to have the glass done. They then proceeded to install my shower door. I asked them not to crack my tile. The lead installer was doing a good job but when the helper went to screw in the bottom side hinge he proceeded to force the screw in. Stripping the screw and cracking the tile behind the hinge. Picture is attached for reference. At this point I want nothing to do with this company and will be taking all my future business to Jim's Glass in Walla Walla, WA. I did send them an email a week ago to respond to my concerns and problems but they went unanswered. Maybe this was an off hand experience but did learn through asking around that when this was Yale glass it was a much better company and has lost its quality since then.

Reasonable pricing, Professional employees, always on time and they keep a clean work site. Most of…read moreall, their work is outstanding. We are very pleased.

Highly recommend Drew and team at Better Basements. The new egress windows they installed in our…read morebasement look amazing. From the beginning, Drew took the time to really listen, and communication was great throughout the entire process. This is a company that clearly cares about doing high-quality work and delivering a great customer experience. Thank you!

From the owner: We're native Walla Wallans who got into basement remodeling in Denver, Colorado and quickly…read moredeveloped a specialization and expertise in egress escape windows. We installed over 1,500 basement egress windows in 6 years, and we've brought that experience with us back home to the Walla Walla Valley. ​ We've strategically kept our company small and precise to ensure we get the job done right. We keep customers happy with extremely competitive pricing, timely scheduling, quality craftsmanship and thorough communication every step of the way. Give us a call today to discuss your project!

From the initial sales call through the installation process, the team was professional and…read morepleasant. The installation crew, Preston, Jesse and Alex called when on the way and showed up on time. They immediately set up the work area, both inside and out, then immediately went to work removing the old picture window and installing the new. They were well coordinated and professional and completed the installation in approximately 4 hours. Great job!!!

We love our new sliding door. The two installers, Vince C. and Damien D., were personable,…read moreprofessional and left the room cleaner than before the installation. Andersen did everything they said they would do. Vince and Damien worked hard the whole time and picked uo everything when finished.

We had all our window screens replaced. With Perfection, you get what you pay for. Very happy…read morewith the final product! I didn't know that screen material comes in different shades. We chose grey instead of black. I like it!

Perfection glass has served us for the last 24 years we have been in the tricites top notch servicesread more

Unfortunately I had a break in at my Phone Shop two weeks ago. I called quite a few places. All…read morewere so busy as this break in stuff is becoming the regular here in Tri. I explained I'm a business and I have to have a door. Superior glass showed up within the hour and boarded up my door. Secured it. Called me later with a quote. They had the best price so I went ahead and had them order. They showed up yesterday and their guys whom were very nice got the door on in minutes. In and out! I highly recommend and will be using superior glass for any other instances that may come up!

They drive their vehicles around town with no regard for traffic laws or your well being. If you…read moresee a red van, get out of the way! Not making customers with your driving.

We hired Evans Exteriors to replace the siding on our house , and realized it was a horrible…read moremistake. We were told 3 to 4 weeks - it was 16 - yes, sixteen weeks. The job site (all around our house) was a mess the entire project, and on two 3-day weekends there was so much trash, supplies, and equipment left out on our patio it was unusable. The pile of trash on the side of our driveway was there the entire project - by "pile" we mean over 8ft by 6ft. The workers obviously had no idea of how to apply the James Hardy concrete siding, and the owner was rarely on site to supervise or teach them. The flashing used with this siding still looks horrible, even after 2 months of asking for it to be "fixed"; the siding cuts are best described as "childish" and unprofessional, siding boards that had broken corners and cracks through them were still put up, and there are still numerous nail "holes" visible on the siding. They were simply cutting the concrete fiber boards by hand, obviously not using the proper equipment to cut concrete fiber siding; the cuts over every door and all but 2 windows looked more like a mountain landscape they were so crooked and wavy. The "solution" for the crooked, too short, and uneven cuts was to cover the space with caulking - there is more caulking on our house than there is trim paint! The inexperience, and lack of property concern, of the workers also showed by the need to replace 6 screens on our windows because they were damaged when removing the old siding and putting up the new siding. Excuses were the norm when we brought anything up with the owner, and it was always someone else's fault; placing blame on your own workers only proved to us the lack of knowledge and experience of those workers, and we didn't care to hear whose fault it was, we just wanted it fixed. Promises to correct things were made throughout the project and they were forgotten as soon as they were made - evident by the fact that we had to constantly remind them over and over of things that needed to be done. We had to resort to printing out pages and pages of photos and repeatedly making lists of things that we wanted fixed due to the poor workmanship, uncaring attitudes, and the fact that the owner was not here to see them himself. The broken and cracked boards were finally replaced when presented with the photos and lists. In the end WE finished the touch-up painting, WE reattached internet and tv cables to the house, WE re-installed the patio lights, during and after the job we lost count of the number of screws and nails we picked up from our yard and driveway. From a distance our house looks great, but get near it and the poor workmanship really shows - short and crooked cuts filled with caulking, and the horrible job done with the caulking - globs of it, not smooth or professional in any way - excessive nail "holes" in the siding boards, trim boards that were not evened off at the bottom, to just name a few issues. Not a good experience at all, and NO where near worth the price we paid, especially when we add in our headaches and frustration at the poor-quality workmanship and the time it took. Thinking back, we don't think they ever worked more than 5 hours a day - arriving around 9:00 to 9:30, leaving more than an hour for lunch, and usually leaving the job around 3:00; near the "end" more hours were put in, usually working til 4:00 as the final payment was desired.

From the owner: 25 years exp.in siding, painting, and windowsread more

I could not be happier with Precision Roofing & Exteriors! They did an excellent job and it looks…read moregreat! Very professional and their set up and clean up was stellar. I highly recommend them!

I would very highly recommend Precision Roofing & Exteriors. David was the best person to work…read morewith! I used him to do some roof repairs and he was very knowledgeable, communicated well, kept in contact, and was punctual. He got the shingles to match perfectly and did the job quickly and efficiently. Not to mention that his pricing is extremely reasonable. If you need anything done, call David!

The crew from Tri City Glass installed my last replacement window this week. They were…read moreprofessional, courteous, and took care of a difficult window for me. They did much more than I anticipated and I happily did not need to do much on the finish. They also fixed a stubborn dining room slider that was in poor shape for years. Their office is also a very professional and courteous piece of the company. In all, I would recommend this company to anyone needing some good, old fashioned work done for them. Thanks again to everybody at TC Glass!​​

Re Jeldwin glass patio door, two very knowledgeable and professional young men arrived promptly,…read morereplaced the rollers and even educated us on the construction of the door. We couldn't have been more pleased.

James, the owner, seemed like a great guy. I explained what I needed to do. He showed up to give me…read morean estimate for the cost of materials and his cost on labor (this was on a Friday). I agreed to the estimate and he agreed to my terms, I pay for materials at store, and he gets paid after. And then...well: 1.) Sends a text that same day on Friday after we met, and wanted to see if he could get paid upfront (deposit) before starting work because he's leaving town with family. And states that he could pick up materials after his trip on Sunday on the way back. I couldn't meet him and offer to go with him to hardware store on Sunday and meet him to pay for materials (in case if we missed anything). I DIDN'T HEAR FROM HIM SUNDAY. 2.) James sends me a text on Monday that he had a family emergency and wants to reschedule for Wednesday. I expressed my sympathies and agreed. 3.) James again sends me a text on Tuesday asking if he could meet with me to collect a deposit. I replied that I think he misunderstood me and and I do not pay for deposits beforehand, but that I could meet him at the hardware store and pay for materials. (THAT TO ME ASSURES THAT THE DEPOSIT IS SPENT SPECIFICALLY ON MATERIALS) 4.) He texts that I'm changing my "story" (whatever that means, this wasn't a damn book club meeting) AND THEN THREATENS ME WITH Better Business Bureau. Terrible customer service, waste of time, and waste of money driving out to meet him. I would give him 1/2 a star, but I can't. So 1 STAR for the Bearded NON-HANDYMAN.

James/The Bearded Handyman came to my home and did a few things but the one thing he had to come…read moreback three times to fix again and again was the silverware drawer. No biggie - I get that sometimes things need tweaked again - BUT then the entire drawer fell out because it was not anchored properly. I called and left a voice message and a text message................ instead of returning my call or text he has BLOCKED my number............I can't call or text him. Not very professional in my opinion. Debi Kennewick, WA