I had positive experiences the first few times I used Nicole and Vroom Grooms, but the last two…read moreappointments were very disappointing. It seems she prefers shaving dogs rather than properly grooming them, and she doesn't appear skilled with curly coats. When discussing my dog's coat, she was condescending, repeatedly calling me "honey" and saying she was trying to "educate me" about how curly-haired dogs should be groomed. Scheduling has also been frustrating. Nicole is very rigid when setting appointments, yet each time I've booked her, she has reached out asking to come earlier. I've always accommodated her requests, but that flexibility isn't reciprocated. After multiple poor experiences, I can no longer recommend Vroom Grooms.

Nicole has been grooming my beloved baby for about 2 years. The mobile groomer I had before just…read moreshaved her every time. Mia is not the best dog to groom she hates to be bathed and tried to escape at every chance she gets. Nicole is so patient with her & the fact that I can watched her being groomed tells me Nicole is one of a kind. Mia always looks so good when she comes back inside her home. Mia spends the next 30 minutes rolling all over the floor and beds so she can get her doggie stank back on. I have recommended Nicole so many times when someone is looking for a mobile groomer. It must of worked cause she is not taking new clients at this time.