I sent an email in today with some files to be printed, called to follow up and make sure…read moreeverything was in order and was told that they are no longer taking email print jobs, and that I would have to go through the main website. One has to create an account and navigate through multiple pages to do that. So for this customer that's not workable. I understand it's hard to get employees, ​but this store has just lost my business.

The Assistant Manager Barbra is the best! She was very nice, helpful and answered all my questions…read moreregarding purchasing a new laptop. I would highly recommend speaking to her for all your office needs.

We use this UPS Store all the time to send packages, return Amazon things and send certified mail…read more Melissa and her crew are phenomenal! Helpful, patient, efficient and knowledgeable. We so appreciate their excellent service! Melissa and Ian in Durango

NOT A GOOD EXPERIENCE!!!! I needed to return an item, thought they had to scan the item before I…read morecould close it up in the box. They charged me $2.00 to tape the top of the box. I am a regular customer with UPS, and I thought this charge was RIDICULOUS! I will NOT be returning to this store!! Ironically, every other UPS store I've been to for service - in Texas & Arizona, all of the assistants have been very helpful in meeting my needs - actually over the top - very accommodating - but NOT this store. They need to take a class on CUSTOMER SERVICE!!!! I will NOT be going back here. I'll go 1000 miles to another store before I go back to this one!!! SAD!!!!!!

Excellence in service and services! There's nothing like…read morehaving very smart, skilled, grounded, knowledgeable folks who are ready to get your job done. I'm grateful we have this business in town!

Easier than the post office! Plus you can check to see if…read moreUPS or FedEx is a better option. Everyone is always pleasant. Plus they have a great selection of greeting cards.

Found these guys after Basin Printing closed. I went on a local site and asked for recommendations…read moreand the response was overwhelming for these guys. Was able to email in my stuff, was responded to right away, good communication and fast pick up. Bonus was they were HALF the price. Happy to have found my new copy shop.

I highly recommend Fresh off the Press for anyone who wants the best quality prints, and best…read morecustomer service that goes above and beyond what is expected from a printer. They always meet individual needs, and go the extra mile to get everything perfect and help their customer! Super fast turn around and cheap rates for the quality you are getting! They also have a good selection of paper, and can offer great ideas for other, more creative print projects. Great business cards, brochures, posters, rack cards, menus, and anything else you can imagine. A+++++++ Thanks Fresh off the Press!!!!!

The manager of the store told me my store bought shipping boxes were 1/4 inch bigger than shipping…read morestandard and he would have to charge extra. I did not recall an alternative smaller size when purchased at home depot. I politely questioned his dimensions upcharge, because I had not had this problem at other shipping stores. He was rude with his response. The woman at the counter was professional and helpful, before he appeared and changed the tone of the transaction. I took all packed boxes to UPS store where they confirmed the box was a standard shipping size, thus no extra fee. Will not return to this store.

I have brought several packages to this store over the last few years and every time I try to send…read moresomething, I spend at least 20 minutes in the store. The manager insists each time that I repackage my item and is constantly trying to upsell me things. There are other options in town and I will not be using this store anymore. Just went to the UPS store and was in and out in 5 minutes - no hassles.

Not sure what happened here. I've had good service in the…read morepast, but the last few times I've ordered online they have completely ignored it until I call. Then they look through their email and find it. This last time was the same...and told me they could have it ready the next day. I really needed it so asked when was the earliest I could pick up. They said they opened at 9....but were "usually late." Wasn't super confident at this point as far as customer service went. Which is why I called twice the next morning...as I live 25 minutes from their location. They never answered so I showed up at 930 (just as she got there) and she had no idea about my order. I was less than pleased about my wasted time but she was very apologetic and told me to leave my number so she could give it to the owner and potentially have it done by the afternoon. (Apparently they do the actual work in Farmington and ship it to Durango) Never heard back. Do yourself a favor and go somewhere else that actually checks their email orders, does their work on site, and shows up on time. UPDATE after the owner responded... I stated the truth exactly how it went down, and the response from the owner implies I am lying. Perfect ending to a terrible experience!! Go to Basin Printing if you want professionalism.

From the owner: Letterhead, Envelopes, Business Cards, Brochures, Postcards, Rack Cards, Banners, Foam Core Signs…read moreand more.

Grateful and impressed -- I had a small job on a creative whim, and Dan was gracious, helpful, and…read morefast about completing it. And it came out wonderfully! I'm so glad I found their shop. Highly recommend!

From the owner: Blueline Reprographics has it's storefront located in Durango, Colorado but also serves Cortez and…read morethe Farmington, New Mexico area. Specializing in Small-Large format color and B/W, Digital Archiving, Posters, Photos, Business cards, Banners and mush more. Our staff can help you meet the critical deadlines that affect your bottom line by delivering a full range of document management services. Utilizing the leading document reproduction technology, paired with spectacular customer service. Blueline offers the customer the solutions that fits their needs. Our store-front at convenient Durango location provides ample ample parking friendly professional staff to serve you. Our customers know they can count on us to meet their critical deadlines and every day needs. When you need bid set copies, wide format prints, signs and banners, scanning or document management services, or just a plain copy, ask for the best in the business......Blueline Reprographics

Great just great, lot's of fun quality items for memories of your trip to Durango that you'll keep…read morefor years to come. Super friendly and helpful personnel to make your shopping experience wonderful. Extra effort is the norm, enjoy...

This is such a fun store! They have so many fun items: shirt, cups, hats, etc. This is a definite…read moreplace you should stop in Durango. The owners are so sweet and fun!

I've used basin printing several times over the years and while they do get the job done my biggest…read morecomplaint is walking in the front door and standing there for five minutes while employees wander around refusing to look at you or even acknowledge that you're standing there. A simple greeting like "hello we'll be with you in just a moment" would go a long way.

From the owner: Basin Printing is a full-service offset and digital print-service provider, services include:…read more Offset print Digital print Direct mail or bulk mail Graphic design Bindery Posters & large format print Brochures Postcards Business Cards Fliers Forms Books Manuals Rack Cards Data services including address correction, NCOA and postal-presort.

The professional job on the windshield and front window ceramic tint is flawless and the dogs are…read moreso happy in the cool interior. Thanks guys!

Anthony and his team did a great job on the stripes for my MINI! Quality work and reasonably…read morepriced.