We needed a termite inspection for a refinance. They were easy to contact. Easy to set up a convenient appointment and payment. Elijah, the tech, was thorough and understanding of the home and property. Keep up the great work! read more

We have used this company since 2020. They provide quality routine service for our home inside and outside. They are also very knowledgeable and accommodating to reschedule requests. We have had a very positive experience with the company and with the technicians sent out to spray. read more

Just like all the other reviews these people are scammers. The signed my boss's son up for service. Wanted a credit card. I reviewed the Yelp reviews and then the BBB cases against the company. I called and cancelled the same day. 7-16-25 Now 11-17-25 get a text for past due services. Which they never did. I will be submitting a case with the BBB. Do not believe anything they say. Run as fast as you can from this company. read more

We called Greenway Pest Solutions for mice eradication and prevention. Rick Wright was competent, friendly, and explained the process clearly. He put us at ease and gave us confidence that our rodent problem would be resolved. read more

Service is unreliable, you will be charged exorbitantly for there lack of service and then charged a cancellation fee. Avoid at all cost.

Greenway Pest Solutions is a great company. The staff is always courteous and professional. Rick usually comes to do the job and he always notifies me prior to arriving and upon leaving. He does an excellent job. read more

As always, we were very satisfied with our service. We were not home, but we greatly appreciated the great communication from Norman. Thank you! read more

Do not use this service!!!!! I did not receive a visit from March 2023 until today from Greenway, but they continued to bill me WITHOUT NOTIFICATION for the last 18 months, without my knowledge. The original issue was an expired credit card, which i did not realize they still had on file, but I had cancelled the serfvice. No one has been here for 18 months. I will take legal action. 'THIS IS CLOSE TO A SCAM They were most unpleasant when I finally received a bill from a collection agency, the first one I have ever received in my adult life. I have an excellent credit score, and did not need to have it tampered with by the SCAM agency. Be Warned. Do not use! read more

Cory came today, technician varys somewhat, but all who have sprayed our home are friendly, knowledgeable and professional in manor and work! Cory was no different, 5 's great service fast n friendly!!! Thanks Cory read more

We were recommended to try Greenway by our neighbors when we developed an ant infestation inside our new house. This was over a year ago and we have had them regularly service our property every three months. They used organic treatments inside our home and the ants were eliminated (it took a couple of weeks). Gerardo was our technician for today's service. He arrived on time, was friendly and polite, and promptly sent a summary of his findings (no sign of pets) and confirmation of spraying the exterior of our home. We highly recommend this company -- and Gerardo too! read more

Greenway has been dishonest from the start, they stated they would spray the inside, garage and outside on the first visit. They just sprayed the outside and had to return to do the rest. I was unhappy with the service so I tried to cancel within my 3-day cancellation period. They hung up on me the first time I called and the second call they claimed Saturday is a business day so they had to charge me $279 to cancel when their website states they are closed on Saturdays. I wouldn't have an issue with Saturday being a business day if their website or google information reflected it. read more

Polaris Pest Control - Pest Control Near Me - Albuquerque, New Mexico

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Jameson from Greenway came and rang the doorbell that's directly below our "no soliciting" sign this evening and then proceeded to argue with me about what it really means and why he rang it anyway even after I explained that we have three small children with nap times all over the place and a sick parent on top of that. For anyone else in Albuquerque, it is a misdemeanor (city ordinance § 13-3-1-8) for door-to-door sales persons to ignore no soliciting signs, and the operator I spoke to with APD sounded genuinely interested in having an officer find this guy. read more

Greenway Pest Solutions Read our review guidelines Choose a star rating on a scale of 1 to 5 Select your rating A few things to consider in your review Service Requested Quality Value Attach Photos Recent Reviews Photo of L R. L R. 0 3 4/1/2024 Greenway Pest Solutions failed to provide excellent customer service to a DISABLED CUSTOMER. Requested numerous times to give a 30 minutes heads up due to being in a wheelchair, in order to prepare for the technician. On going issue of the technician not following a simple request that was extremely important to a DISABLED INDIVIDUAL. The technician would not provide the service and state that we did not answer phone or answer the door. Continue to call Greenway to explain the situation each time and requested on numerous occasions to speak to a Manager. Agent would enter information in the notes but did not receive any calls from Manager. At one point I was credited a days service after speaking to a manager but the issue continued afterwards. I refused to pay the remaining balance of 107.32 due to not being serviced, or acknowledged of the requested that was important . I did not want to extend the service contract. I was sent to collections. I called Greenway once again to express how I felt about this disservice and was told by Ms Bailey I believe was her name that there was nothing they could do to assist. Disregarded my complaints on their lack of excellent customer service. Told Bailey that I was going to write a review on their terrible service and she then hung up on me. They record their calls so they are able to listen to my exact complaints each time and see that I was in no way Curt. I was only explaining how a disabled individual was not treated fairly. Extremely frustrating that a company would treat their customers with such disrespect and lack of exceptional customer service. Please note:::: TheYelp response from Stacy BusinessManager was to contact them. I called and requested to speak to Stacy. I was told by the agent that I would have to pay 107.32 to be removed from Collections. Manager stating that I contact them on Yelp and appeared to apologies was only for viewers on Yelp to believe that this company cared about their customers . Response was just to conceal their lack of customer care.. No pride in their work ethics.. Just ready to take your money . Not willing to correct this horrible situation . Their lack of excellent customer service, or care for their customers was extremely upsetting. Agent could care less what transpired. Just pay what you owe to remove you from collections. He stated that they have other customers with disabilities and they had not received a complaint from them.. Did not matter that we experiences terrible customer service. On going issues . Would never recommend GREENWAY PEST SOLUTION. read more

Logan was professional and efficient, was impressed by how he was aware of shutting a gate on my property after he was finished spraying. He knew this by having read my account before he had gotten started. read more

Pre-emergent spray scope of work was changed dramatically (reduced). Estimator initially failed to mention the dog could not access the backyard for 3 days. When Tech arrived, he advised us the dog could not access back yard for 3 days. Paid them half of the estimate (they only performed a third of the original scope of work) and thought that was reasonable considering the poor communications through the entire process. I was advised I had to pay the entire estimate, not based on scope of work. 90 days later Greenway turned the remaining balance of $80.72 to a debt service for collection. Will never pay this. Field Tech did a good job. I would say their business practices are both deceptive and sketchy. Steer clear of these folks. read more

Thank you, Angel Melendez with Greenway. Your professionalism and services are always appreciated.

I've been a customer for a year now and been very happy with the service. every technician that has been here has been courteous and helpful in educating me about certain pests. Have nothing bad to say read more

I am honestly so SICK of this company. They forgot to charge us for 5 months, never called, never attempted to bring up a past due bill when we called to have them come back out because the previous sprayer didn't spray correctly.. nothing. The sprayers even told us we were good to go! We were happy to pay! We had it on auto-pay for a reason. Turns out their billing system wasn't registering that it wasn't taking payments. Did they notify anyone? NO. They just kept taking money from my account without notice. Starting with almost $300, followed by 3 or 4 attempts of almost $200. We called them several times to get this situated. The CSR's hung up on us several times. Not sure if they're just very poorly trained or this company allows call avoiding activities. Eventually, the supervisor gave us a waiver of all returned check fees as well as a waiver for October and November. I'm not supposed to be charged until December, yet my bank tells me another charge from them is declined from today, Nov 18. This company has the shittiest billing system I've ever encountered. I've never in my life had this issue this consistently. I'd literally rather buy $53 worth of Raid then pay $53 a month to have some kid come spray my house every 3 months and argue with idiots over the phone. read more

Very impressed with their services. So far everything has been great. People are pleasant to work with. Haven't had any issues with them. Very helpful. read more

I can tell you right away who I WON'T be going with- it's these guys.It's 9pm and they just came up to my door- one with a "no soliciting" sign very clearly posted right above the doorbell. While the kid was very nice, even after I stated through my Ring that we weren't interested, he would not leave and proceeded to tell us about our options with his service even though I also stated we had a pest control company. Whether you have a license to go door to door or not, you may consider teaching your techs that it's not ok to solicit at 9pm and maybe to pay attention to the no soliciting sign. read more

Would not recommend this pest control company. The product is not as pet safe as we were told and payment was higher than expected. The sales approach is very pushy. Beware if you answer your door and they are trying to sell you on an adhesive pest solution that is safe for your pets. read more

PLEASE BEWARE OF THIS SCAM SHADY COMPANY!!!!! This gentleman came to my door. Telling me about the company and what they provided. I need someone to spray on the outside of my home a few times, For spiders and ants, he stated that his company could do that. I ask how much they charge $100 first visit $53 for the next few. I'm like OK not bad. The following month, I had to call the company the same issue. Same spiders and ants. They proceeded to tell me that. I signed a contract for 24 months. Which I did no. So I told them I no longer wanted their service. She said okay. They have to cancel the contract, which would be $300. I did not sign a contract to begin with. So now they are trying to pull $ 300 out of my account no not right. I would rather pay a lawyer. Little do they know I have it on video. Please be careful if you don't wanna be scammed. So I guess the fight began. Will update on outcome. read more

Just had my inside and outdoors sprayed for pests by Cory. Professional, courteous, and knowledgable. Always an awesome job is done by Greenway. I'll be using them for years to come! read more

I've only been a customer a short time but have been happy with the service. They treated my house today and the technician called me while I was at the shop with my car and asked if I had any concerns. His name was Johnny Gibson and I told him about seeing scorpions outside. He stayed and did an extra treatment for them. Thanks Johnny! read more

Not sure how their pest service is but their sales staff is incompetent. We have a very obvious sign stating "Do not ring the bell or knock" right over our doorbell (we have a 16 month old and a dog that barks incessantly). These idiots still rang the bell and the salesperson had the audacity to try to continue selling his services instead of first apologizing. ZERO chance I'll be using you guys ever. read more

So I get these repeated knocks on my door and I get there and it's a young guy with a Greenway t-shirt on. He starts telling me how he's going to be spraying my neighbor's house and was I interested. When I started asking questions about what he was spraying for I asked if one of them would be bed bugs. He said he didn't know but when I said I was pretty sure I saw one did he actually think I was going to let him in my house when he asked me to let him in and show him where I saw the bug! You got to be kidding me in this day and age just because somebody has a company t-shirt on doesn't mean squat and I don't appreciate the door to door solicitation either. I put three stars because I have no idea if they do a good job or not. read more

our technician, Edgar was very courteous and professional today at our home. we've had no concerns or worries with Greenway.

I've had many interactions with many different service companies over the years. Greenway has to be one of the worst. The sales end of their operation was convincing. Nice young man on a one-wheel selling service across my neighborhood. But, when it came to delivering the service, it was spotty at best. Many of the things that the company said they would do on a regular basis as part of the quarterly service, (which wasn't cheap, by the way), they never did. "We'll clean the soffits, do this, do that..." Never done. Once I reminded a technician about 6-8 months after I signed the contract, they did it a *single time*. Subscription services are supposed to make a person's life easier, not harder.... and boy did Greenway make my life harder. I spoke of the dissappointment in the service, and one of their customer service/sales people said, "No problem. I understand. Just make this one last payment then you're done." I reiterated with him, "This is it? After this we are done?" "Yessir. That's all." before I made a payment over the phone with him. Then, about a few days or a week later they started calling about the "early cancellation fee" and just would not let it go. They flat out *lied* to me over the phone, telling me that "this is the last payment", in order to get me to make a payment over the phone, then threw the early cancellation amount in my face to try to retain me, *then* they did a number on my credit becuase i *refused to pay an early cancellation fee for a service which they never delivered on*. Be very, very careful what you agree to with these people. They *will* use deception, and leverage the fine print to get every last dollar they can out of you-- *and* the service isn't even very good. The individual field techs weren't bad (I had one really good experience out of about 3-4 times they came out and sprayed). But, its the people who make the decisions at the top that I take issue with. They had the power to waive the fee after not delivering on *their* end of the deal. But, not only did they not waive it, they lied to get me to make a quick payment. Worst type of company to do business with. I say all of this as a small business owner myself, who has worked with Orthopedic surgeons and OR staff for 17 years in a highly critical field involving patients health and lives. While I would never call myself perfect, Greenway outright lied to me, *and* actively did their best to ruin my credit. There are lots of options in this arena. Don't choose this one. read more

Bryan knocked on my door in a community that allows NO SOLICITATION. Offered me a "one time" discount to earn my business advised I get with my husband and text him by the next morning to get taken care of with my neighbors. I did what he asked and texted this morning and hours later I get told the owner won't allow a new customer discount. This was such a bad experience and I wouldn't recommend him or Greenway Pest control. read more

These guys came door to door promising a great deal was told it was a local company. Gave a bottom line monthly price, then after the first service didn't see them for a couple of months. Turns out they only come out 4 times a year, but charge monthly and not at all what was promised as the bottom line price. Tried calling to cancel and was given the run around, have been getting harassed and they keep sending emails scheduling techs to come out. Turns out to company is from Albuquerque..... we are in Sunland Park, New Mexico. Had some unforeseeable circumstances and this company is all about harassing people. read more

Greenway Pest feels they can still come to your door in Rio Rancho even if you have a Do Not Solicit sign on your door. Don't let them get away with that. They can not. I've committed on their Facebook page and they delete it. Though I'm being respectful. read more

Polaris Pest Control - Read in full. They can not do this. They will be coming door to door again close to the Summer. - Pest Control Near Me - Albuquerque, New Mexico

Cory has been treating our house for over 4 years now and he always very thorough and goes above and beyond what I expect of him.

Every turn of my experience with this company was unprofessional. From the sales man quoting me a year service then turned around and said I signed up for 18 months. I needed a squirrel removed from my garage. He was a juvenile squirrel weighing maybe 1 1/2 lbs. The first trap they bring out was a trap the size for trapping skunks and foxes. It was way to big so the squirrel would not trigger the pressure plate. 3 days later they bring out one that was too small which is used for catching rats and mice. Plus the second one was faulty because it tripped yet there was nothing in the trap. This baby squirrel has been in my garage for going on two weeks and I needed him gone and I know he wants to get back with his family. I told the reps that I knew it was a small squirrel because I saw it. It was a juvenile and I told them that yet they did not note any of this. Well, I went and bought a $20.00 trap from Amazon. It was delivered next day. I set it out at 2:00 am on a Monday morning and had caught the squirrel by 10:00 am. This company is nothing but taking your money. The only person that was professional was Angel. He did say he was going to have the owner call me but I have yet to hear from anyone. read more

If I could give 0 stars, believe me, I would. Their salesperson came to our door at about 8:30 pm. You don't go door-to-door at that hour, it's not legal and we have a HUGE No Soliciting sign right at eye level. It is the large red and white one available from local police substations and is so large it can be seen from the street in front of my house. This salesperson rang my bell anyway and proceeded with his pitch. My husband pointed out the no soliciting sign and the guy never apologized or anything, just continued like he was oblivious. My husband must have said no 5 times and yet the pitch continued. Myself, I'd have slammed the door after explaining what no soliciting means. Anyway, we finally got him to leave. I called the company the next day. They would use this event as a "coaching opportunity" I was told. They obviously did not because a month after this individual came to our door, I am still reading complaints from neighbors about this company on social media. The complaints all echo our experience only now they've added a new twist. The salesperson points out neighbors homes and claims they've signed with them. The complaints are still mentioning ignoring no soliciting signs, pushiness, rudeness and unwillingness to take no for an answer. If they were that good of a company they wouldn't need these type of salespeople. read more

A++ service!! Went above and beyond in preventing a sugar ant colony from building an empire in our crumb ridden home office. We are now free to eat again and won't need to resort to chocolate dipped ants. Colburn, our dogs might even bark slightly less at your next visit..... read more

I have used Greenway for about ten years now. They are excellent. They come out quarterly and I have never had any sort of pest problem. If a problem like the little ant piles show up between treatments, they come out and take care of it. I love them! Great company! read more

Excellent service, technician was very courteous and professional--I highly recommend!

Awesome, quick, and friendly! They are very quick to answer and also come if you need anything at no extra charge. Text and cal reminders.

This company is awful!! I want these people to STOP knocking on my door!! They are pushy, they are rude l, they don't listen to a single word I say. They bang on my door like there's an emergency and ask the same question over and over and I don't want them on my property anymore!! They are sarcastic and I honestly feel like they are doing it at this point just to be funny. Good lord what does it take to get them to STOP harassing me!!! read more

I hoped we would not experience the same service as some of those who have complained. We have yet to have our 3 month visit. Zack did a wonderful job selling us on the company and assurance that customer service was their top priority. We have left 4 messages during the past 2 weeks (for Zack the sales rep and the company itself). We have yet to hear from anyone and are concerned that we may have been oversold. It is frustrating to pay on time and not receive service as stated, or the courtesy of a returned phone call. read more