I went into Pole this morning for a simple haircut. 3 barbers working and each one had a customer. Each one looked up, said Hi, so I thought they were friendly and I'd sit and wait for whichever one was available first since there was nobody else waiting. One guy was busy with his customer the entire time I was there. One guy disappeared somewhere leaving his customer mid-haircut sitting in the chair. Did he go to the bathroom? Maybe out back for a smoke? Not a word, very weird. The guy in the chair sat there looking at me like WTF? The last barber was finished with his customer so I thought I was up next. The guy s l o w l y sweeped up the hair on the floor. This is good I thought, he's cleaning up before his next customer (me?). After he was done sweeping he took out his newspaper, sat in a chair, and started reading. Again, WTF? Am I invisible? I don't think so since they each greeted me when I entered. So I decided this place was not worth my time and I got up and left. I may not know anything about cutting hair, but I do know good customer service, and this was NOT it. read more