This is a great little hardware store in the middle of nowhere Minnesota offering a good variety of…read moreanything you might need around the property. The owner is in most days, she is super helpful and knowledgeable, along with the rest of her crew. Locally owned and really caring of the community and those living in it. I try to support this store as much as possible and appreciate what they do. Thank you

We landed in Northome in need of some parts for one of our bikes. True Value rose to the occasion…read morein spectacular form, going above and beyond to make sure we had what we need. Thanks to the fine folks who work here - you saved our weekend!

Fantastic lumber and hardware store. They are knowledgeable and have virtually everything that you…read morewill need and best of all,,, they are close to the cabin near Ely and Cook MN. Lumber they selected was straight and true. Beat the heck out of Menards where I typically have to return 25%+ of any lumber that I buy.

This store has alot except customer service. Don't expect anyone to ask if they can help you find…read moresomething. The employees just sit around and gossip among themselves rather than wonder what the potential customer might need.

Exceptional service. This store saved our weekend when something on the boat went awry. Definitely…read morerecommend. Local hardware store located conveniently next to Pelican lake.

Not sure these guys could have been less helpful. Expensive. Poor selection. Attitude. Skip it and…read morego to Ace.

Clean and organized. Not far from Voyageurs National Park if you need camping supplies.read more

on October 15th we drove 90 miles, one way, to Menards in International Falls where according to…read moretheir web page they had the shower I wanted in stock. when we arrived we found the shower was in fact not in stock so we ordered it. we left our contact information with name phone number and e mail address and paid for the shower. 5 weeks later and no phone call regarding the shower I call only to be told it arrived 3 weeks ago but there was no contact information. Looking at our invoice receipt I see everything clearly. So we again make the 90 mile one way trip to pick up the shower and bring it home and install it. Then on December 8th we received a call from Menards at about 8am which went to voice mail about 45 minutes later we received a phone call from our bank explaining that Menards couldn't get in touch with us and that apparently they "accidentally " shredded our check. upon calling Menards back we were given 2 different stories about the check. 1 it was accidentally shredded and 2 the bank didn't honor it due to lack of funds which we had plenty of funds to cover it. we made arrangements to go up over the weekend to settle it. Only to have Menards call us again demanding payment. So having had already taken the night off from work we head the 90 miles one way to International Falls. Where we again are told 2 different stories about the check. 1. a manager accidentally emptied an entire bin of checks and 2 the bank confirmed there were not enough funds to cash the check so they never ran it. Which the bank denied. Again we had more than enough to pay for the shower. When my boyfriend went in to settle everything he was told that Corprate has already been called and they advised that we pay in full immediately or they were going to press charges. we had came up in good faith to pay as it was the threat was not warranted and as the check is being written they inform my boyfriend Corprate also stated they would not compensate for the extra drive. All this while hostility repeating they will call the cops and it "will not go good for you" The manager can clearly see another check is being written but he continues to threaten and berate my boyfriend. After he come out to the car and told me what happened I called the store asking for Corprate office phone number only to be told by Katlyn she would not give it to me, no she would not transfer me to a manager but she would transfer me to whatever department I needed help in (I did not identify myself or my concern to her) So it is Menards policy to not let a customer speak to anyone but it is also the customers fault that somewhere an employee lost checks or money. It is the customers responsibility to go out of their way to fix an instore issue and it is the right of a store manager to treat customers so deplorable. This letter is not only going on review but I will be sending a copy to Corprate (as I have their number now) as well as to the BBB in a formal complaint.