1. Polo Ralph Lauren

    1. Polo Ralph Lauren

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    Washington, PA

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    Polo Ralph Lauren

    4.0 (5 reviews)

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    3 years ago

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    15 years ago

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    14 years ago

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    Hot Topic

    Hot Topic

    4.5
    (2 reviews)
    0.1 mi
    $$

    We love Hot Topic and this was our first time at their outlet store. We hit a huge sale and my…read moredaughter got almost $300 worth of clothes for $141!! I was thrilled and so was she. The store staff was so helpful and kind. They helped her find just what she liked and helped her get the most bang for her buck! Kudos! I really appreciate the fact that no matter where we go we can always seem to count on Hot Topic to have great staff and we usually have excellent experiences! It keeps us coming back!

    I know what you are thinking, why did I go in here. To tell you the truth I always go in to Hot…read moreTopic to look at the gauged earrings and most times I end up leaving without purchasing a thing. However, on the day that I visited this location, I ended up walking out with multiple items. Those items weren't all that spectacular, they were more novel than anything. Why did I end up with so many novel items then you may ask, well let me tell you. Because this place has phenomenal customer service. Most places have some pretty good customer service, but a lot of the places come off as overbearing. The woman working that day was very well aware of the merchandise on stock and was very well spoken to the fact. She was actually the nicest person I met the whole day while I was in this area. Turns out we both shared our college alma mater. Now only if every interaction I were to have while shopping ended up like this, it would be a perfect world.

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    Love it
    She was so happy and who wouldn't be at 70% off!!
    She was so happy and who wouldn't be at 70% off!!
    Hot Topic

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    Casual Male XL Outlet

    Casual Male XL Outlet

    3.5
    (2 reviews)
    0.1 mi

    I always have a great experience shopping here. Karen is so nice and helpful. She is honest and…read moretells you if it works or not if you ask. That I appreciate. Honestly is important. She wants to make a sale but wants to make sure your happy. I will always shop there

    Having a bit of a problem with an employee in your Washington PA Tanger Outlet location. Karen, the…read morestore manager, makes shopping at that location extremely uncomfortable with both her unfriendly disposition and ad hoc credit card policies. My wife and I both feel like she follows us around the store after we politely decline an offer of help. When we check out using the card reader that faces the customer(which is designed specifically so my card doesn't leave my possession), she always asks to see our credit card, even after we present our PLATINUM MEMBERSHIP card(which she coincidentally forgets to scan so we lose our points, so we've called customer service with our past two receipts to have them manually credit the points to our account). She then asks for ID, which I understand once in awhile is ok, but every time I shop there, it's the same story(and I've watched her ring other customers up without checking signatures on credit cards or ID'ing, so why me? Is it because of my accent?). MY WIFE AND I SHOP THERE ABOUT TWICE A MONTH AND EVERY OTHER EMPLOYEE OTHER THAN KAREN IS FRIENDLY AND RINGS ME UP WITHOUT A HASSLE. After my wife complained to me about how uncomfortable Karen made us feel last time, I got Robin, the regional manager, on the phone and asked for clarification on store policy and an apology. Karen called today and gave the most insincere apology I've ever heard(it was more a slap in the face than a conversation to clear things up) and cited her level of discomfort calling me since no customer has ever complained about her before. Her ID and card policy is something she only does because someone stole her credit card, not a store or company policy she said. I ended the conversation after it was apparent she didn't empathize with my position as she saw my issue as a mark on her perfect record

    Polo Ralph Lauren - womenscloth - Updated July 2026

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