Joanna did a wonderful job of grooming and caring for my elderly pet. He looks great and Joanna is…read morevery kind & compationet. E. Haight

My dog is an anxiety ridden mess when it comes to getting groomed but Joanna has that magic touch!…read moreHe doesn't even get stressed pulling in anymore. Definetly recommend coming here. :)

I was absolutely appalled by the personal treatment I received here. I was 45 minutes early…read more(arrived at 8:15 am--unaware of their time policies), and was given a rude and cruel ultimatum by the owner (when the dogs started barking and apparently woke her up.) I never ended up leaving my dog in their "care" as a result. The level of unprofessionalism was very disturbing. Stay away.

I want to thank the crew at Sterling Pet Lodge for taking such great care of Ben and Friday for the…read morepast ten days! When I picked them up they were happy and healthy and acted as though they were leaving summer camp. Ivy is the kennel manager and is great with dogs. Friday is a lot of extra work as he needs medication several times each day. Donna did a fabulous job grooming them. Thank you for taking such great care of my boys!

Pamela, Ryan and Chrissy were the best with my dog Wally. We boarded him a couple times a week due…read moreto a crazy work schedule. They were always patient, kind and accommodating! They are the best!

I have been taking my cocker spaniel there for 5 years now. Service is great and they do a very…read moregood job grooming her. They have even offered to groom her on a Sunday!!!! Carly and I are very happy!!

Christina what is the first Groomer I ever was introduced to in the beginning of my dog training,…read moreadventure starting with the first in my pack, a great Pyrenees. She took absolutely wonderful care of and I trusted her % and even got to meet her who is much bigger than mine. I cherish the pictures of them together, showing my dog as a mini Pyr I also started to learn about raw feeding and had seeds planted in my mind which now I am committed to and have spent many hours researching and am working towards obtaining unofficial certification. I was absolutely devastated when she left her location and I'm not sure if she is grooming anymore, but I wish that I could find her again at this point. I have been grooming my dogs at I have learned and however, when I Casper, he looks like a doodle. I do brush out his mats, bathe him, and use chlorhexidine allergy seasons. however, I would absolutely love a professional groom to make him look beautiful as he has in the past

Searched for a new groomer in my area for my Great Pyrenees, as i wasn't extremely happy with my…read moreMobile groomers work. Checked this place out and messaged Christina. She got back to me right away (+) and chatted with me a bit. I found out thru our convo that she has a Great Pyr of her own.(+) We decided on a time and price, and she even got me in earlier because of a cancellation.(+) Got there and met her Father and her Pyr, she looked Dalton over and I explained exactly what I was looking for, and I could tell she had the experiences she boasted about!(+) a Few hours later, she sent me a picture of Dalton as he was almost done and I headed that way. She let me know of some certain areas that needed more attention and detailed what she did overall!(+) I was very pleased with the outcome! He certainly looked great! So to recap Timely (+) Personable(+) Price (+) Experience (+) Attention to detail (+)

Since Samantha from The Barkwood Inn decided to reply to my post with false information I felt…read morecompelled to reply with the accurate information. I DID NOT speak to anyone from Barkwood on Wednesday, I did send a message on Wednesday because my kids screen recorded the webcam all day on Tuesday and all day on Wednesday. For 2 days our dog was in his room all day long, morning to night. When I messaged the, informing them of this, they told me that Ike got out for a few minutes at 6:00am and then was out for "a few minutes" opposite of group time at 8:00am. They informed me that they have way too many dogs that need one on one attention and not enough staff members to give them all individualized attention. That is not my problem, I was told that my dog would be took out several times a day opposite of the group dogs as well as extra times that I paid for. I do not believe that taking my dog out at 6:00am and 8:00am and its very interesting that is the time that they claim he went out because I told them that my kids were screen recording from 9:00am on. Furthermore, it is VERY unacceptable that he was not given his medication twice a day, anyone can do the math and see that. Now I have to pay for more medication and additional treatment from the vet since they decided that they were "too busy" Also, throwing water on my dog before walking him out to the lobby is not a bath, just saying. Run dont walk from this place.

My dogs have been going there since just after the Barkwood opened, more than 15 years ago. Four…read moredogs, althought the two older ones are gone now. They've been going 2-3 times per year, from weekend stays to close to two weeks at at time. They also get their nails trimmed there on a regular basis. Every single experience has been outstanding. Literally every one. I have never questioned my decision to send them there. The facility is always spotless. The staff is friendly and you can tell they truly love the dogs. Someone is kind enough to take pictures and post them on FB pretty regularly which is awesome to see when you're away. My dogs come home clean, healthy and tired. I'd be devastated to take them anywhere else at this point.

carol is top drawer her expertise and love of dogs always leaves us secure in her time spent with…read moreour fur babies .If you are at Carols you are with the one with the biggest heart

Brought my GSP pup here for some one on one training with Jordan. After 1 lesson she was behaving…read moremuch better. Now she's listening and I know the proper way to handle her thanks to Jordan. He taught me also . The facility is beautiful and is probably the cleanest and best maintained kennel I have ever seen!!!

I was looking for a kennel who could board my GSP and also train her and exercise her while I would…read morebe out of town for 10 days. I booked 4 months in advance and it was agreed that the trainers would work with her on steadying to the flush and healing to the blind. To my disappointment, minimal to nothing was done with my dog, and she more or less sat in a kennel for 10 days. When I booked, I explained this is exactly what I did not want. The response from the training team, well, I apologize as we currently have 15 dogs in our training program and simply did not have the time. My review has nothing to do with their capabilities; however, their service and my experience was disappointing. Don't book a customer if you can't meet your commitment. Plain and simple.

This is a beautiful spa. The groomers are professional, courteous, and caring. I'm grateful to have…read morefound a place so near and close to my house that will care for my beloved babies.