Dear Mr. Perez, It disturbs me to be writing this letter to…read moreyou! Because we've hired you twice in the Past and thought you did a "Great Job!" Nick, as you Know this was an "Absentee purchase" and we relied VERY heavily on your report!! "You Failed us!" It has taken a while to get this letter out to you, because the Stress has caused multiple Hospital stays! and New things are happening every single day! Thing's that should have been caught...immediately!! 1. The "Fence" falling "literally" in the backyard! *Repair/replace $2500. (Lowes repaired) 2. The "Sprinkler system" that you said worked!!! The lines were cut in the garage! timer was smashed! how could that work? *Repair/replace $1750. (Rain-Bird sprinkler co). repaired 3. The Plumbing that you said was fine! Well the "cold water lines "that were copper, were leaking under the house...on top of the "air conditioning" metal duct work! To replace cold water lines only $5000. R/r $5000. (Home depot) 4. To Repair the A/C Duct work $2200. (Air Design) cheapest! 5. Lighting for the (a)deck, and (b)walkway lights outside you said worked fine! (A.) all wires under deck cut and trans former was totally burnt out!! Parts to replace $850. (Home-depot) no labor I'm doing it!!!(B) Walk-way lights All are broken wires are intact lights must be dug up to be replaced! not priced yet! (estimates) $575. to $1350. 6. Hot Water heater you said was Fine had to be replaced! as per the insurance co. "I would think you would be aware of info like that! No Charge! a Heads up! would have been Nice! Pictures and receipts are available upon request! Oh, by the way "the roof" you said was fine.... Leaks... Nick, you were our Frontline Lookout!! You Failed Us! Along with both R.E. Agents One for not Disclosing info! And the other for not Protecting Us! Quite Honestly Nick, Both of us are Seniors! And Honestly, we can't help but Feeling "Emotionally and Financially" Abused!! Got any Solutions!! We have laid out an unexpected $12,000.00

Horrible. Absolutely horrible. DO NOT USE. STAY AWAY. I'm not sure who side he is on. The buyer…read moreside (the guy paying him) or the people selling the house? He told me a lie about how the AC ducts would only need to be repaired and if I'm capable could possibly do it myself but wouldn't think it'll be more a thousand dollars. Well unfortunately I trusted him and bought the house, and now I'm forking out another 4,000 to have the ducts completely replaced. To have it repaired would cost me 1500 and every HVAC professional said this would work for the short term but since the ducts are thirty plus years old it wouldn't be in your best interest. So here's your second 1 star review, Nick. Have a great day!

This veteran-owned small business is exceptional. The attention to detail exhibited by the home…read moreinspector was impressive and his quote was extremely competitive. Not only were we able to schedule the home inspection within four days of our initial contact, the home report was ready the same day as the inspection. With color pictures, video, and detailed notes in a comprehensive report, I am very confident that we have enough information to confidently purchase our new home. The home inspector even included guides and resources for the DIY items that he noted in the report. Overall, extremely impressed with this company!

Highly recommended. Chris was extremely easy to work with, even with me being from another state…read more His feedback from his inspection was detailed and clear. The entire process was organized and it shows that he takes a lot of pride in his work!

Troubleshooting Electrical issues - failed outlet, breaker tripping, water heater thermostat…read moreadjustment and general electrical safety. David called before arriving

Ontime , professional and delivered quality service. i would highly recommend. I had trouble…read moregetting someone out without waiting two weeks. I called Webster on a Friday and they arrived as promised Monday morning at 8 am. David, the service tech, was a top notch professional and was a pleasure to do business with.

We have been very happy with Ace Inspections. Walter and Brandon were both very impressive. We…read morecalled to schedule a home inspection and asked for soonest available appointment. Walter fit us in the very day we called. They were extremely thorough and willing to answer any questions we had. Walter even informed us about various plants in the yard and gave us recommendations regarding how to care for them. This, I would assume, is outside the scope of a traditional inspection but nonetheless was exceptionally valuable for us. We felt very comfortable moving ahead with the home purchase knowing Ace looked at every aspect of the house with a fine-tooth comb so to speak. I would highly recommend Ace Inspections and we will certainly be return customers as well.

We were looking to purchase a home and reached out to Ace Inspections to check the house out for…read moreus. They found a few electrical outlets that had reverse polarity, no wire covering over the chimney, talked about the obvious crack in the cooktop but that's about it. Once we moved in, the nightmare started. The first thing we found was a wire coming out of the wall of the garage. On the inside of the garage it was plugged into a wall outlet where one of the outlets was burnt. The wire then ran into the ground and came up in the middle of the driveway of the shop. It then ran onto a 4x4 that wasn't even in the ground. From there to an electrical box with no cover and the wire nuts and electrical tape not even covering the wires. This power ran the entire shop (over 10 outlets and 6 fluorescent lights. Inside the house when we opened one of the kitchen cabinets we saw wires that didn't have wire nuts and the wire was still hot. Under the sink we had something going on that I wouldn't even expect a junior plumber would do let alone something that would pass an inspection. And to top all of this off, he sent a copy of the report to the sellers realtor. I was the one that paid for the inspection. When I msged him about it, I was ghosted and have never received a call or msg back. I'm pretty sure if this review doesn't get deleted, we will probably here something like the people that did the inspection were new or something like that. How do you explain not calling a customer back after they tell you that you screwed up... Beware

First, Josh was quick to respond and setup appointment and scheduled the inspection pronto! He's a…read moreformer contractor and I was impressed by his experiential knowledge, as he explained everything to me. I learned a ton! He was exceedingly thorough as he inspected the roof, exterior, foundation, attic, hurricane clips or equivalent, appliances, electrical, plumbing water pressure, property drainage in relation to house, and more. He's definitely my go to home inspector in the future. A very satisfied customer!

At first I thought we had a great experience with our home inspection but after a couple of months…read morewe started finding issues that the inspector should have caught. He seemed in a rush, but we thought he was just efficient. We were wrong. There is a large gap in the roof where it meets a portion of the house that he did not catch. It is glaringly obvious when I saw it putting up my Christmas lights. Now we have a huge yellow jacket nest in our attic because of that gap. It should have been caught in the inspection 5 months ago. He only inspected a small portion of the attic near the ladder or else he probably would have found the nest like I did, or if the nest wasn't there he still would have seen the LARGE gap in the roof and we could have had the builder fix the issue before it became a problem. There was a considerable amount of light coming through the gap from the inside of the attic. I don't believe he used the thermal camera in every room in the house because one of the rooms has absolutely no insulation in the attic above the room. Now I have to fight with the builder because I am one month out of my warranty after finding these issues on my own. In the google listing photos he uses the camera in the plumbing. I told him an issue of concern was the plumbing since we had already had issues with it. Even if it was extra I would have paid for it but at his price I thought it might have been included. He didn't even give me the option or mention using a camera to inspect the main drain pipes. He was $100 more than the competitors and I thought I was getting a better service. I was wrong unfortunately and have to spend hundreds if not thousands of dollars to fix these issues that should have been caught by this inspector. EDIT: The gap is clearly visible from the outside. You do not have to be in the attic to see the gap. Even if you didn't feel like walking around in the attic, which is crazy you don't look at more of the attic than what visible from the ladder, the gap is clearly visible. It's visible outside from the ground, but I never inspected it closely until I was putting up lights. The builder is at fault for the defect but this should have been caught in an inspection.

Incompetent, careless home inspector …read more Not familiar with basic current home features and new technology and reported items as "inoperable " because he didn't know how things worked The realtor asked him to secure the home when he left . He said he did but left 2 deadbolts unlocked and a slider slightly open not locked . The home alarm set however at 5:00am went off and police were dispatched to my home and went inside to check. AVOID THIS HOME INSPECTOR

I love this company! Wayne takes pictures of everything found to back up the home inspection report…read moreso everything is 100% accurate. They are very friendly and communicate effectively. So grateful for their insight and recommendations! Not to mention super fast results. Recommended!!

I regret it immensely but I must revise my previous review. Called recently upon observing a black…read moreHVAC thermostat screen and a circuit breaker that wouldn't reset. He identified the problem in the attic but couldn't solve. They sent a second crew; they traced every electrical outlet on the circuit. Finally one guy went into the attic, removed the HVAC air handler cover and discovered a loose wire nut. Sent me a bill for $800+. The first electrician should have Sisu the problem in 5 minutes. I negotiated the price down but still feel ripped off.

I Want to retract a review from earlier. The owner Steve did reach out to me. Unfortunately I…read moredidn't see his email before I saw his response. What he said was completely true. He's a class act, not a loser as I said previously. They have always done excellent work for me and I regret what I said. I would recommend them to anyone needing work on their generator.

Willingham is outstanding. They re-did some plumbing when I first bought my house in Nov. 2024…read more Recently, they assisted w/ an exterior water leak issue and replaced the broken pipe. They are prompt, professional and EXCELLENT to work with. Desa & Melinda in the office are super. Ian is irreplaceable when it comes to his knowledge and expertise w/ most repairs/replacment issues. Thank you....I'd give them 10 stars if I could.

they go ahead and do work without your authorization, then send you the bill. they dont call you to…read moretell you what they found was wrong, nor give an estimate. deceptive, and dishonest. they dont call you when they are on their way either. horrible communication or rather, lack thereof, from this company. avoid!!!