This place could be a real gem if they tried a bit harder. As, others have said, the venue is just gorgeous. It has a great ambiance, so theres some real potential there. I actually quite like eclectically dressed waitstaff, and the industrial setting. It gives the impression of a casual, fun atmosphere.
Unfortunately the staff is a bit too casual because they seem to not have much of a clue about running a proper restaurant. I'll explain.
We had a reservation for 4 people, and arrived on time. We were sat at a at table with eight seats, and even though there is a visible coat closet at the end of the room, no one offered to hang our coats. After about 10 minutes or so, we had already received our drinks and water, and we looking over our menus, and the waiter asked us if we would move to another smaller table, so they could seat a group of seven at ours. So we had to pick up and move, coats, drinks and all. Not very professional.. I don't know why they didn't just sit us at the smaller table to begin with.
The restaurant is quite obviously a steak house. Most of the menu is made up of beef and there is even a diagram of a cow on the menu explaining where the different cuts come from. So one would assume they know how to cook meat. Not quite. On the menu it says that basically all of the steak dishes and hamburgers are cooked medium rare. So they don't ask you how you would like it cooked. My friend asked if she could have her steak medium instead of medium rare. They said no problem. I'll get back to this later.
The starters were quite good, and we were happy. The drinks were actually a bit strong, but I liked this. Then it went very downhill. We waited about and hour for our main courses after we were done with our starters. We were all pretty much starving when the mains came. First they confused us by coming out and announcing they had 2 rib-eyes, when both the guys at the table had ordered sirloin. Apparently he just had no clue which cut of meat it was. Kind of odd at a steak house. My three friends received their meal and then mine did not come until about 5-10 minutes later. When it finally came my burger was well done despite the menu saying they were all medium rare. My friend who ordered her steak medium got it medium rare. We know this because it looked exactly the same color as the other two steaks that were medium rare. We didn't send them beck because it took so long to get them in the first place we were afraid we would never eat if we did. The mains ended up being average in my opinion. The burger was nothing special, fries nothing special, I tried a bite of the sirloin, not the worst and not the best i've ever had. My poor girlfriend couldn't finish hers because it was too rare for her taste.
Overall not the worst experience in the world, but not worth the price, and the big downside was the very inexperienced staff. read more