If it weren't for the team that changes oil there I wouldn't leave any stars. I took our hummer in…read moreto get the tires all changed and asked for an alignment. This is our spare vehicle that isn't used often so we were trying to keep it maintained. They told me that it couldn't be aligned, that the struts would have to be replaced. They gave me a quote and sent me on my way. The did NOT tell me that the tie rods were bad, and I found out that they would have known Neither did they indicate that it might be at all unsafe to be driving. So My son drove the hummer as we were deciding how we wanted to tackle the expense and he had a wreck because the tie rods went out. He was very lucky not to have been injured and that he was going at a low speed as he had just left the house. He ended up in a farmer's field banged up as the hummer went off the road into a culvert. Wreck and a brand new tire ruined as well. NEVER again will I go there for mechanic work. Take 10, DO BETTER! You could have cost my son his life!

I came into this business on March 17th to have 2 tires replaced on my RV. The price for the tires…read morewas reasonable as well as the price of the labor. I headed North, since I was returning to my home state of Minnesota. 2 weeks later, I arrived at my destination, and just as I reached the exit ramp, something shiny rolled away from the RV. I stopped and walked back and there was my hub cap on the roadway with both lug nuts broken off. I also noted that 5 of the 8 lug nuts were gone and broken off. I contacted Bauer Built Tire and they sent a mechanic out to me. He showed me where the holes for the lugs were rounded and the hub itself was damaged. Bauer Built emailed me an invoice for the work that needed to be done. I contacted the manager, Justin. After a number of future attempts to contact him, I finally talked to him today(5/5) to discuss the work. His first offer was a 50/50 split of the bill. I told him that was completely unacceptable, and that I might be happy with a 75/25 split. Justin informed me he would speak to corporate again and try for an 80/20 split, but on further thought, why should I be responsible at all for any of the repairs if this company stands behind there policy of complete customer satisfaction. If I am not satisfied with their reply, then I will be forced to reach out to the BBB, and the State Attorney General's office for some help resolving this matter.

If I could give more s then I totally would!…read more They were professional and reasonably priced. Plus, they went out of their way to provide excellent customer service. Highly Recommend!

Friendly staff, very knowledgeable and I absolutely love how they can answer any questions I had…read moreand their willingness to get me any quote I needed for future work.

My dad gave me one of there free oil changes to try them out. Definitely did not disappoint free…read morefriendly and professional. Was very busy but waited maybe 30 min unlike most places in town where they not very busy and wait 1 to 3 hrs. Parking is small but they move in and out. As a mechanic my self I highly recommend them for all your service needs we will be back for sure.

They suck at their job don't cost me 3,00 to replace the motor cause I went in for a oil change…read moreand they didn't put any oil in it

Nice gentlemen that work there, very informative which is a blessing. They got things done quickly…read moreand I was home in under an hour

I started using this Jiffy Lube a few years ago, and I just have to say that it has the friendliest…read moreemployees! There is a guy named Martin who I usually see there that is so thorough whenever my car has a problem and makes sure he takes the time to solve the issues and it stays fixed. The reliability is so appreciated, and there is a lady upfront who is chatty and welcoming the past few times I've gone. It really helps the time go by faster, having someone to converse with and not just sitting awkwardly in silence. I was there for an oil change last week, and they redid the whole lobby area and spruced it up quite a bit. So many places don't seem to really care about the customers as long as the job gets done. I'm glad this location isn't one of them.

Came in on Christmas eve hated to. But they were the only ones in enid open. Only time I could get…read moremy oil changed. The service was not long they did a great job. Very friendly staff we will be returning.

The facility closes at 1800 (6pm), not 2100 (9pm). I've been here so often that they actually KNOW…read moremy name! Matthew and the others are really nice and helpful. I hope that they can finally figure out this check engine light. I can't afford much else at the moment...

Very grateful for awesome customer service! Ben was very kind even though I showed up 6 minutes…read morebefore closing frazzled because I found a nail in my tire. Ben got me in with no problem, was really nice and I was on my way in no time. Thanks for taking care of me when I really needed it!

Started working on my car right away. Always a perk when you can get some shopping in while you…read morewait. Prices are very good too!