Been working with the team at Ponderosa on an aircraft sale. They have been nothing short of extremely professional, generous with their time, and highly courteous to get a deal across the finish line. Really appreciate the work they've put in and I look forward to doing more business with them in the future. Also, I've been pleased with the reputation they have from the pilot / mechanic community I know in AZ. read more

Avoid if at all possible Requested car for lunch, told they gave it to politician to use and it would not be back today. Asked for other options, recommended "taxi Jim". Worst taxi, topped off with a used pee bottle in taxi. Asked why they gave only car to politician for indefinite amount of time. FBO owner interjected that they could give out their car to whomever. I agreed, but informed him that it put me, the paying customer, in a bind. He informed me that they have another car available and I asked why the lady at the front desk was not aware of this. He said she doesn't have a need to know and told me I should have called ahead. Not standard to call ahead for crew car and most FBOs don't reserve their cars for crew lunches. Guy is a private pilot or something because then he proceeds to tell me how he does things and how I could do things better. I restated that this was no way to treat a paying customer and he told me that he hopes he can be as important as me someday. read more