From scheduling till the moment I paid it was all amazing. They're knowledgeable, welcoming, and…read morethey care. You can tell they really love dogs! They listened to what I wanted and they took time getting to know my dog and making him feel comfortable. The price was great! I will definitely be going back!

Horrible experience. I wouldn't trust them with my dog again. My dog had not eaten or drank water…read morefor 2 days and they couldn't have cared less. The staff was rude and completely dismissive of my concerns. I felt like just another number to them. The lack of empathy and professionalism was appalling. I tried to voice my concerns to the staff, asked to please have Dr. Amanda call us back, but no one bothered to follow up. Definitely will not be returning.

Everything goes well every time from the time you walk in the door from till the time they walk you…read moreout the door there's nothing that ever goes away goes lopsided even if it's the saddest day of your life walking in there you still walk in and walk out with a full heart

had my schnoodle groomed a week ago. It was a very bad haircut, uneven she couldn't even groom down…read morehis nose,1/4" on one side of his nose and zero on the other side . his back was supposed to be taken down and she left 1/2", like he was already grown out a month.It was screwed up all over. She asked how I wanted him cut, not rocket science...... $63, what a JOKE ,!!!!! .pure slop .Good sloppy on main!

WONDERFUL service. Our experience with Tabetha was great. She did a great job taking care of our…read moredog and was very thorough. Would definitely recommend to anyone.

If I could give -5 stars, I would. I went to this groomer after a recommendation from Next Door…read more Time #1 seemed ok, nothing too out of the ordinary, but very transactional. I dismissed it. Time #2, I walked in for pick up and the owner was screaming in the back so the desk person ran back to warn her someone was there. Time #3 (shame on me), I walk in for pick up and owner is screaming like a banshee SHUT UP SHUT UP SHUT UP over & over @ my dog who was anxious and crying for me. I was furious. I got him out of there as fast as I could then called her. Got the voicemail and left a strongly worded message. From what I witnessed, this woman has zero business being around animals. What happens that we don't see? It hurt my heart that my sweet boy endured that and more from some woman who I entrusted with his care and safety. Please don't go here. I hate talking bad about ppl, but this was really bad. She was screaming in a way most humans would never want to do, let alone want anyone to witness. I felt like a horrible dog mom having left him alone there for two hours. Never again.

First time taking my westie to Ker-Mor was good. The price for his cut was reasonable and she…read morefinished with him fairly quickly as I had requested when I dropped him off. His cut was very nice and he smelled great afterward. He was apparently nervous since it was his first visit but she told me he did well overall and that he will calm down as they get to know each other. Definitely made me feel at ease, like I was leaving him with someone who knows people have anxiety leaving their pets with other folks and that we was in good hands which I appreciated. Will definitely be back.

Annette is awesome with our pup! Roo loves going for grooming and overnight stays. He is treated…read morelike part of Annette's family which we appreciate!!We feel very fortunate to have such a wonderful service for Roo. Thank you, Annette!! Rock and Judy Evenson

Annette is rare in that she also grooms cats. She grooms my long-haired cat and does a fabulous…read morejob. Highly recommend.

I take our dog to Cedarburg pet care twice a week. Also while on vacation. I can't say enough nice…read morethings about them. Extremely organized, clean environment. Truly a great staff. In a little over two years (I think possibly a little longer) I have never had anything to complain about ( and I am a complainer). My dog comes home worn out and knows which days she attends. I would and have recommend them to all looking for pet care. I have used Yelp for reviews for some time and usually find their reviews helpful. I never really felt like writing a review for something like a good meal or bad one. But when a company provides this kind of service, especially over two plus years it deserves 5 stars. Hats off to Deb and Tess, a sincere thank you for your help in looking after Penny!

I would not recommend their cat sitting services. They definitely have the worst customer service…read morethat I have ever experienced. They have told me I'm "snide" and "rude" which is not the case at all. Being 1,000 miles from home and told they can't find my cat is quite concerning and I should not have had to pay double for a normal visit. I'm very disappointed and would not recommend them based on customer service alone.

We bought 2 kittens from here in 2005. They were littermates. They were the best ever. They lived…read moreto be 16 years old. I highly recommend this place if your looking for kitties.

Sorry I can only give this place one star and that's too many making an appointment she was very…read morenice grooming my dog is another story she left razor burns on my dogs below areas had to take him to the vet he was put on medication when I called her she cussed me out I will never go to her again. Be careful

Do not come here!!! Though it may be a cheaper option, it is a very unprofessional business. We…read morecame with an appointment and she stated that someone brought another dog in from an appointment a couple of days ago and made us wait over 2 hours past our appointment. We asked left to waste time and came back to check if she was done and she was ready for our pet and she wasn't. We then asked if we should reschedule and she fully cussed us out because we asked her that. There have been few times that she has half groomed our dog and we had to bring him back or he would go there fine and come back itching or cut wrong. Do not trust them with your pet and please find a new place because this is not a good business!!

I hate having to give bad reviews, especially to small businesses. However, this is not the place…read moreto take your pet. I brought in three dogs, all of which were done by the same person in under two hours. That alone should tell you something. All three of my dogs have uneven hair, and it looks like my lab mix wasn't even cut. When I got there the lady tried to explain to me something about my lab, but my two little dogs saw me and were barking loudly to greet me from the cage they were in. She covered her ears. Who covers their ears? She deals with dogs all day but cannot stand to hear them? Come to find out, she shaved a huge piece of hair off of my dogs butt. He looks stupid.. A huge chunk of hair is missing from his behind... Then to make matters worse, she charged my card twice, I had to call my bank. Worst groomer around!