I was recommended this place by a neighbor. Fairly close to the house. It's located in a strip mall…read morebit of an older building. I didn't notice it at first I had to drive around a bit in the parking lot. So I come in and I wasn't greeted at first. Two women were having a conversation and didn't acknowledge me at first , waited about 50 seconds before I was even said hello to. Ok but they were nice I told them what I wanted and I chose the length of cut I wanted. I don't remember the number but I wanted to keep her fluffy which was the style farthest on the right side. So several hours pass , I got to pick up Lollie. She's a little more shaved when what I would have liked I feel like they didn't the lowest to the skin cut. She was super soft and smelled soooo good though ! A young man was cutting her when I arrived he was friendly and I was happy how gentle he was with Lollie. Overall I am happy but I would def reiterate that I want her fluffy. I will return 3.5 stars

Jenelle is amazing! She works with my over excited puppy! He's a lot to handle but she does great…read moreevery time!!!

Always take such good care of my puppies. They love their daycare and boarding!! The vet team is…read moresuper attentive and takes the best care of my babies!!

I have had wonderful experiences with FAH doctors, techs, and receptionists. Unfortunately, my most…read morerecent experience with Dr. Sherri Ray - the owner, did not meet those expectations. -BACKGROUND- I have three dogs in my home that are all losing weight despite eating nearly triple the caloric intake for their weight, and drinking triple the amount that is necessary for their daily intake. I moved into a new place (an hour from my previous home) in February of last year, and have not changed anything with their routine. Their weight loss began about 2 months after my move. -THE INCIDENT- I have one dog that has had weight issues for her entire life. Instead of reviewing this dog's records that indicates a history of chronic wasting and a B12 deficiency, she jumped to the conclusion that I neglect my dog. After telling me that "these dogs need to be fed more", "this is borderline abuse", and "these dogs look like rescue dogs" - she rolled her eyes at me as I stumbled to give her a response due to the utter and complete shock I was in realizing what I was being accused of. I told her that I don't appreciate being accused of neglecting my pets, especially as someone who was a Vet Assistant for 8 years - She huffed, and told me "Well, what else could it be? You tell me!" - Most clients bring their pets to the vet for the DOCTOR to diagnose what could be wrong with their pets. -TLDR- Dr. Ray treats patients very "textbook" - if they don't fit the exact symptoms and criteria for a potential diagnosis, it's entirely out of the question. She did not offer to rerun a GI Panel on my dog, or run those levels on my dogs never checked. Bloodwork has only ever been run on ONE of my dogs in the year that I've been a client at FAH. She would rather berate you and leave you further questioning than create a working treatment plan for your pet. She also "whispers" behind closed doors to her techs and doctors about you! I have been very transparent with her about my financial situation, but am also willing to do whatever is needed for my pets - I have spent tens of thousands on their care throughout their lives. I won't dive in to the time they boarded for 3 days, and were covered in their own urine and feces at pick up - just like other 1 star reviews, that I unfortunately ignored. While she wants to believe my pets are neglected, they are going to be laughing at her - All while sitting on their personal goose feather couch, with heating pads, in their pajamas. I have tried to be patient and give the benefit of the doubt here, but I will collect my records and take my pets elsewhere after this.

The manager was extremely kind and considerate of my Labrador. The grooming service was swell…read more Highly recommend.

Again, Mr Justin, from the Fayetteville store has provided me with the awesome professional service…read moreand kindness! Along with Mr Dylan, on a previous visit! Kudos for these gentleman and store for having the customer service that is non- exist in so many retails store! Thank you again Justin, for making my day!

Love the doctors and staff all very friendly but Dr Jones is my go to and she did all she could for…read moremy Scrappy we are forever grateful for all she has done for him

I have (had) been a long-term customer of Fayetteville Veterinary. Recently, they told me several…read moretimes that my dog's care plan was complete and suggested I enroll her in the next plan. The plans are meant to save you some money on medications, routine checkups and some major procedures. After joining the new plan, I noticed an additional charge for the previous plan. When I called them, they advised I was told incorrectly and still had one payment left on the prior plan. There was no attempt to take responsibility or make it right. A $59 charge lost them the new plan, future boarding, and a long-term customer. This completely changed my experience with this vet, and I advised them I wanted to cancel the new plan since I was still being charged for the old one. They charged me an additional $300 to cancel the new plan I had been on for two days. This vet is only about money. Whatever you do, don't fall for the monthly payment plans they offer. The "savings" are not worth it (and really don't save you at all since you still pay for medications) and they will do everything they can to squeeze as much out of you as possible.

This place is terrific. They are well organized, kind if you need to cancel last minute but mostly…read morethey are wonderful with dogs. They even send last minute deals to my email. I have a cockalier that has has a terrible experience at a pet hotel. Since then she shakes every where I take her for a service. Not at Splash and dash, she happily prances in is greeted, treated and groomed to perfection. My other dog a rescue still a bit skiddish as well after the bad pet stay last summer. Oddly enough he seems calm there and when he's not busy pulling cute dog toys off thier shelves.(which the staff never gets persnickety because of this. They are just super cool, well priced and mostly trust worthy with my dogs that I am ever so careful with. I don't dread leaving my dogs their because I trust they will be well groomed and well taken care of. Clearly the staff is doing something right.My dogs come out looking like they are ready for the 'Westminster dog show' smelling great with tails wagging. My only wish while I was spending time in Ga. was to find a place I could trust, they have exceeded my wish and my dogs are well groomed well treated and happy when they leave. This place has it covered! I cannot recommend them any higher and when it comes to my dogs I am picky picky picky!....

Staff was incredibly rude the two times I went there. Grooming was inconsistent throughout- missed…read moremultiple spots and didn't trim nails.

I have been bringing my dog to this vet for years. Please keep in mind not just for his routine…read moreshots. My dog has had servers allergy problems. He has bad knees. I've bought tons of medication from them and all his normal flea and tick ointments and heartworm medications. So after $5,000 in vet bills we discover that my dog is allergic to beef. So before this was discovered I had paid $125 for chewable heartworm medication that is beef flavored. Bottom line is I went to them and they said they won't allow me to exchange it for something else. I'm livid. It's not like I asked for a refund. I asked for an exchange and they refused. I hope them denying my dog was worth losing my business. I understand everybody has policy's that they must follow but I also was a good customer and I always paid in cash. Somebody else will appreciate my business. Deadbeats

I walked into this building in tears. The Dr and her amazing staff were so patient and kind and…read morecaring. I left knowing my precious Rocsi was in great hands. When we came back to this location today, I was smiling and Rocsi's tail was wagging. Hands down the best animal hospital on earth.