I don't have enough great things to say about the staff . I have a New Mexican rescue dog and they…read morehave been beyond patient and helpful with all my questions... re food snacks advice on diet ..: i am really grateful / thank you

The self serve bath facility is a lifesaver. The charge is around $10., and they supply you with…read morethe various shampoo's and conditioner's, towels and drying tool. Just bring your own combs and brushes. It's a very much appreciated neighborhood service for dog owners!

We were served by the owner, Anthony Zohri. Very polite. Attentive to ask about our dog ~ breed,…read moreage, health trend, exercise. After listening to us, he then assessed a brand that fit our pet's current needs. He was overly gracious to ensure our satisfaction by asking us to call him if we have any questions or needs. The brands are all high quality, in this figure to pay for premium ingredients.

Wonderful store with a wide variety to meet all of your pets' needs…read more Great prices, easy parking, superb customer service. This is a local business that has earned its high ratings.

Love the self serve baths for dogs. Reasonable and they supply shampoo, conditioner, apron and…read moretowels. Super bonus they clean up my mess.

I am furious that the Groomer Tatiana has been abusing dogs with her cutting them up and slicing…read moretheir skin off and has an aggressive, rude, and grumpy attitude! I am more furious with this particular place of business that the owners knew about Tatiana's work ethics as many of their customers called, messaged, and notified the owners of what their Groomer is doing after showing proof with pictures and to only refund the grooming service, and letting Tatiana continue to work for this company. I will definitely not support this company, this business, and these owners who knew and were well aware of their groomer TATIANA & terrible work ethics. To the owners: you were notified many times, and were notified for the last 2 years, but you chose to keep her there after you knew what she was doing to these poor pooches who trusted you, and your groomer! Shame on you!

Came in on a Saturday morning to use the self-serve dog wash they have here. I was extremely…read morepleased. There were 3 staff in the store - one was in training - and they were all very helpful and pleasant. They signed us up quickly and didn't make a fuss about it being late for our appointment. They gave us a big bag of treats for the pup, checking in about allergies just in case, before handing it over, and gave us a thorough tour of the washing station before leaving us to get on with the job. There were several choices of shampoos and conditioners; professional grooming restraint system; copious amounts of microfiber towels; an air dryer; and even an apron for me. Getting the pup in and out was easy peasy with the aid of a little staircase. There was no rush, even though on weekends you do need an appointment. During the week you don't. Cost is only $12 plus tax. Totally worth it.

The staff is so helpful! Live the dog wash station it so easy to get your furry friends all cleaned…read moreup

If it has a zero or negative, that's what I would give. Korna used to be soooo good, and it was my…read morego-to store. However, the staff had become very pushy and hard sale recently, simply annoying and made my shopping experience unpleasant. Not only that, the most unforgivable thing was they triple charged my mom's credit due to the error of the credit card processing company they used. After overcharging my mom for $280, my mom immediately talked to them, the staff took her information and said she will liaise to management. After several weeks, no one from Korna or the credit card processing company contacted my mom to rectify this issue. I went in on behalf of my mom, the staff even said this was a known problem, as there were multiple clients at different locations of Korna who were affected. He took down the information again, and said it will be dealt with in a few days. Several weeks passed by again, absolutely nothing! I put in a horrible FB review, so that they know this is still an outstanding issue. Again, haven't heard a peep from Korna or the credit card processing company. Two frigging months passed by, I went in again. Another staff was trying to take down our information again and asked for a copy of the credit card bill for the third bloody time. That's when my husband got upset and raised his voice, saying how unacceptable and unprofessional this is. As he started raising his voice, the owner came over and talked to us. Of course he apologized profusely and indicated that he had been fighting with the credit card processing company for weeks. He pushed over to Fidelity Payment to deal with it, and thought it was resolved. My husband of course chewed his ear off, demanded them to resolve this problem the next business day. Thankfully with the owner on site, he finally contacted the designated staff from Fidelity Payment to deal with this issue, and after two frigging months, $280 was credited back to my mom's card. Even though their store is spacious and comfortable to shop at, and the variety of dehydrated treats and raw are very appealing, I just don't think my mom and I will ever step foot in Korna again after this super unpleasant experience.  Aside from an apology, the owner didn't even think of or bother to do something to win his clients back. It's a loss to them, not us! My mom and I have been loyal customers to them, and every previous purchase was over $100 just on treats! Well, I guess we'll have to buy from other pet stores!

Amazing pet supplies store! Quite a few selections of food and other items. Mainly for dogs and…read morecats. My dogs love it there!! We got so many toys from there and their collars and we always get their frozen raw food and we recently let our dogs try another kind. This is my acquaintance's family store and she does most of the drawings that's just so adorable!

Always come here for my dogs food ! And the staff are always so lovely and helpful! Whenever they…read moresee me carrying the large bags of food they always offer to take it to the care for you.

awesome place! the employees were were so kind and sweet and they even gave me a goody bag after…read morebuying some stuff! they were so cooperative on the phone and I recommend this place. the quality of the items are also so good!

Staff are so friendly , and knowledgeable . The customer service is amazing. So lucky to have this…read morestore in our community

Staff are always helpful in finding what you need & it's very clean…read more CON: they took over valuable retail space where I could get more pet products in there bigger stores for a dual dog wash station: I have yet to see a dog in there. Why take over valuable retail space for a service that isn't used? It's still my standby, but bc I drive, I visit other locations & pet shops for my pet's food & litter needs. Also, nothing in cat food or litter ever seems to be on sale here. ‍

I want to the Steveston Bosley today, April 23…read more Your employee, a young fellow was more,than helpful with my questions and information on pet food. He did some checking on the stores computer for me. Will return again for sure.

Wide variety, always have what i need in stock or know when i can pick it up. They are very…read morehelpful, patient and kind. The staff are always super helpful and are understanding of the ups and downs of owning pets. My cat will only eat 2 flavours of this one brand of food and they always seem to have the minced kind she likes. they also gave me great advice on stimulation toys for my two cats. The store is generally clean and dust free which is another bonus! so many pet stores are musty. Oh and sign up for the account there!