Rude Called, rude response, was told to looks elsewhere…read more As a senior $100 per/mo is more than fair. Wanted $120. !! My thesis... That equates to 15 min pool service maintenance, 4 times per month or 1 hour worth of service for $120. Yes... chemicals... less than 1/3 that per month. Did my own for years. Is it worth $70/hour? Nahhhhh Don't even pay my accountant that much per hour. No recommended. Pool service is overrated. Be careful who you hire.

I came to town to fix our house, and time was a big issue. I didn't know many people, and some took…read moreadvantage of that by giving us inflated prices for everything. The pool hadn't been serviced for months, but Josef showed up within an hour and got everything back in order. Great guy, great service, and great prices -- I highly recommend him!

We have nothing but laudable compliments for these guys! They have come thru for us on many…read moreoccasions, even on New Year's Eve! [shout out to Nick] we contacted him around 2:30 with an issue, and he promised to stop by on his way home. He showed up at 1915 (7:15) ! We did not expect that, but were pleasantly surprised! Great attitude and a pleasant demeanor. Prices are fair. Services are professional. Highly Recommend!

I keep coming back to them because not only are they reasonably priced, but they usually come out…read moreand take care of my problem within two days, but mostly on the same day I make the call. It's "well" run company.

Bradley is a licensed contractor which means a lot to me and my husband. He is exceptionally…read moreknowledgeable and has helped us with everything related to our pool, pool pavers, and pool equipment. Bradley has great work ethic rarely seen today and in SWL. We can't thank him enough for his dedication and help before, during, and after the hurricane/flood. Brandon is also very good and provides friendly and professional pool cleaning service.

They did a beautiful job, he was very professional and took time explaining how our pool equipment…read moreworks. We highly recommend ultimate pool care to anyone who is in need of a hard and dependable worker.

They are great! We just bought a home with a pool and they have taught me how to care for our new…read morepool. Very reassuring nice and knowledgeable people.

Friendly staff, but an absolute customer service nightmare…read more I ordered an in-stock solar pool cover online, only to find out hours later via a phone call that the store had an inventory error and no stock. Instead of canceling it for me, the store told me to do it online. What followed was hours on the phone with customer service. First, I was promised a cancellation that never went through. When I called back, I was told it was "on hold" and couldn't be canceled. Another supervisor then claimed orders can never be canceled once placed. Finally, after a supervisor called the store directly, they managed to cancel it. The local staff are friendly, but the backend support is an absolute circus. Spending hours on the phone to cancel an order they couldn't even fill is unacceptable. I won't be back.

I would rate them less but I guess the lowest you can go is one star , they were hired to shock and…read moremaintain a pool with weekly service..... apparently that was to much for them to handle , then they were hired to install a pool heater, again maybe to much for them to handle as they were called back repeatedly to repair a pipes that were leaking and to put back a pool chlorinater that they removed and didn't put back until told to, I don't know where they claim to have so many years of service from unless they are Combining all their years together... even then I doubt they have the necessary experience to handle a kiddy pool... I would never recommend them to anyone ... and the rudeness isn't going to win anyone over either...

Horrible customer service. Might be cheap, but you get what you pay for. Service tech was RUDE and…read morepool techs were sub par. Not a company to use is you need GREAT service.

We are staying at the Fort Myers Rv Resort for three months. We have come to here for four years…read more This is the first time that our pool has been this clean in the four years we've come. The gentleman you have worked on the pool is Alex . He has done an absolutely brilliant job of keeping our pool like it should be. I just like to thank you and Alex for the work he has done the residence of this Resort this winter.

Just wanted to say how great our experience with Pool Troopers of Ft Myers has been, and a special…read moreshout out to our weekly guy " Paul", who is by far the best tech we have ever had . He's careful and thorough , and takes his time to get things right. You can just tell that he cares about what he does and takes pride in his work. He listens well , which is a sign of a smart , disciplined person. Please let Paul know how much we appreciate him Thank you Mike Tavery, Cape Coral , Florida