This guy is horrible. If you want your pool messed up hire this guy. His service has cost me two…read morebad airbnb reviews. When you text him he just blows it off.

Franco knows his trade well showed up on time and got me then information I needed to get my pool…read morefixed.

Outstanding service - fast, honest, and professional!…read more I couldn't be happier with the service I received from this company. My spa heater went out and they quickly diagnosed the problem, explained everything clearly, and handled the replacement with zero stress on my end. They ordered the Balboa heater, kept me informed on timing, and installed it as soon as it arrived -- exactly as promised. The technicians were incredibly friendly, respectful, and professional. They showed up on time, worked efficiently, and made sure everything was wired, plumbed, and running perfectly before leaving. My spa is now heating flawlessly again. What really stood out was how easy they made the whole process. No upselling, no confusion -- just honest pricing, great communication, and quality work. If you need spa or pool service, this is absolutely the company to call. I will definitely be using them again and recommending them to everyone I know!

Bought a new house in Southwest Ranches with a very large pool…read more The first thing I noticed was the quotation process varies a lot with these firms. Many places would quote online without visiting. The owner of 360 came himself and spent time understanding the pool and the needs. He quoted a price and explained the service well and was very attentive- He explained what was important and his approach They take their time during the service and send photos documenting everything that was done. I feel they take a lot of care and manage both the science of it and the art of customer care. I'd highly recommend the group- they are smaller higher quality group and it makes me happy when people have pride in their work - I'm much happier with them than the last group we used and there is a lot of difference in the small details- you should give them a chance I'm sure you would be happy

Fernando really came to the rescue. We had been working on removing silt from the pool for a week…read moreafter the recent flooding. Once he contacted me he came the next morning as promised. Really a very nice person and did exactly what he said. Our pool is now as his company name: cleand and clear!. Highly recommend this company.

From the owner: With over 10 years of experience we are specialize in pool and spa maintenance cleaning and…read morerepairs. Commercial and residential pool cleaning and repairs. Call today mention yelp for a free estimate!

I noticed this morning that my pool pump was making noise and there was no circulation in the pool…read more and I called 3 other companies that could not help me today then I called this company and spoked to the owner Gabe and he said that he would come and take a look,within the hour he was here and look at the pump and he fixed the problem and I felt his price was really reasonable,I would definitely use him again he was very informative and made me feel good about the repair!

Amazing pool service with unbeatable prices. The owner not only showed me the difference in costs…read moreversus buying online to do it myself, but also walked me through what would be involved. Knowledgeable and helpful, would definitely recommend to anyone looking for reliable pool or aquarium services, they really know their stuff!

I had a really good experience! They were able to fix my pool leak quickly in their visit. Both JC…read moreand Camilo were very nice and a pleasure to work with. So grateful. Thank you guys!

I requested a quote for a pool rebuild and have continued with the monthly service. Everything…read morehas gone great thus far compared to my last service.

This is the most conflicted I've ever been about a review I submit to Yelp. I was a client of Twin…read moreLakes Pools for about a decade. Earl, the owner, is a really nice guy and for years they did very good work. After a hurricane, they did the work to repair my pool and my deck. They installed pavers and an entirely new pump/filter system. This is when things began getting rough... The pavers look great, but there are places where they are uneven and wobbly after settling- not their fault. I get it. What IS an issue is that my pump was installed backwards so the drain on it is about 3 inches away from the motor. The DiamondBrite they installed never turned the correct color, and despite being only 6 years old it has already begun yellowing in spots. When I informed them about this issue, they said the pump didn't have to be up to code because it wasn't a "new" job, just a repair. As far as the DiamondBrite issue- they insist that despite me paying Twin Lakes for the work, that they have no responsibility because they used a subcontractor and I need to deal directly with the subcontractor for repairs or issues. Also, my filter Chamber was never bolted down to the ground as it should have been, and again I was told that it doesn't have to be up to a code because it's a repair. I don't care about Codes. I just wanted the job done properly. The prices have increased over the years from $113 monthly to $145 plus $45 2/3 times per year for stabilizer. No notification was sent regarding the price hikes that total almost a 50% increase since I began their service. Their Billing Department makes constant errors that resulted in me having to go in and pay in cash and wait for a signed receipt for the last 12-18 months of service. I requested a phone call from Earl, and never received a response from him despite months passing since the request. The most knowledgeable pool Tech person they had on staff was Ricky. He was injured and out of work for several months, and instead of standing by their employee who has been there well over a decade, his position was terminated and now he is gone. Despite the great start years ago, it seems that with Earl largely being absent from the business and in some form of semi-retirement, their service and their staff have devolved. At present, they are overpriced and not knowledgeable enough. I've begun taking care of my own pool and it is less than 30 minutes of work per week. It also costs less than 1/3 of what I was paying them. I truly hope that award reads this and fixes the issues because I really enjoy supporting Mom and Pop businesses-especially those that are Veteran owned and operated. I just couldn't justify continuing service with them after all these issues.

Absolutely none better! Rick and Carol are knowledgeable, personable & friendly. Thanks to them,…read moreour VERY green pool is now completely clear. Simply the best, & worth driving to if you live outside the area.

Horrible experience. Felipe is just too new to working with clients and doesn't know how to…read morecommunicate properly. From the beginning I told him we had only PayPal or Venmo to make the payment for the cleaning that he did on Wednesday and I just can't seem to understand even today if the kid CAN'T read. He behaved like the pool cleaning wasn't going to be paid and started texting uncontrollably to pay him, that I wasn't being fair etc (I'm attaching screenshots) when I told him from the beginning that we didn't have cash, cards or checks and needed to pay via one of the methods used and he just kept sending the payment link which doesn't have the option of paying with PayPal or Venmo so I decided to wait until our cards arrived in the mail on Friday (today) to go ahead and proceed with both of the quotes he gave us which was $580 for fixing the motor of the pool and $75 for the pool cleaning. He still decided to behave as if though we need to request someone cleans the pool for free and were never going to pay him. They are prompt in answering and he accommodated for his employee to come out on Wednesday and treated the pool for a bit of algae that had accumulated due to the motor being damaged but the way he handles business is unfortunately not good. We were going to hire his company for our monthly plus the fixing of the motor and he completely ruined that because of the way he behaved. Muy irrespetuoso y desesperado, los negocios se hacen con calma, no tratando a la gente como tráfalas.

Knowledgeable technician. Seemed to have a good grasp on what is needed to bring my new pool up…read moreproperly.

Had a pool pump that needed replacing and was on a tight schedule. Lissy handled all my problems…read moreand had a new pool pump installed by the weekend. The technician was neat and well trained. My new pump is up and running perfectly. I highly recommend Pool Pump Services and will use them again in the future.

I just had a great experience with Pool Depot Services. I had an issue with my heater and…read moretemperature sensor. They scheduled a tech right away, and the visit was on-time, quick and super professional. They were very honest and did their best to solve my problem with the lowest cost possible. I would definitely recommend them.