I hardly ever write reviews unless a company is exceedingly good or exceedingly bad. We had a pool…read moreleak and a different company come out to fix it and made it worse. Not wanting to deal with them again I called Edward and he detected it and fixed it same day at an extremely reasonable price and was just amazing. I asked for a handful of cards so I can refer him to friends and family. My husband thanked me profusely for calling and finding him. Do yourself a favor and call Edward !!!

From the owner: 1st Call Jupiter Pools is located in Jupiter, Florida. We provide swimming pool design, pool…read moreconstruction and remodeling services in South Florida. Each pool is custom designed to meet your specific desires, needs and budget. We provide services Palm Beach, Martin & St. Lucie Counties. Visit our website to schedule an appointment so we can learn about your exciting pool project or call for an affordable quote today!

Staff in shop are friendly and helpful. Prices for products…read moreare high, but convenient. Owner (Joe) does not stand behind his work and will not return calls/texts if there are issues. Extremely disappointed and fustrated, I recommend taking your business elsewhere.

I've been using this store for years. The workers in the store are extremely helpful. Joe, the…read moreowner gives you personal attention when needed. He is conscientious and takes care of me in a timely manner. Jose, one of the repair people is very knowledgeable and follows up to make sure things are complete. They treat you like family. I highly recommend this company on Indiantown Road in Jupiter.

I had an issue and they gave me sound advice without trying to sell me a bunch of things I didn't…read moreneed. What they told me worked just great!!

Disappointing. The guys at the store are knowledgeable but the company prices are too expensive and…read morethe service is horrendous. Pretty bad overall. I only increased it to 3* because of Mike who works at the store who is knowledgeable and very willing to help customers.

We used Dun Rite from 2018 to 2026, over the years the communication has really suffered, they are…read moredifficult to get a hold of and rare to respond to issues. When they do finally come out to check the pool, they never follow up on the issue. They also did not install our heater correctly, per our new company the warranty would have been voided due to improper installation. I also asked for the anchors that were included with the purchase of the unit and they failed to respond. I will include a photo of our pool 4 days after they last "treated/cleaned" it.

The absolute worst company we have ever dealt with. Not only did they not keep the pool clean when…read morewe had them change the pool heater they installed it in such a way that it shorted out and we lost power to the whole house. The workmanship was so bad that we had to have another company come out and fix their mistakes. My suggestion, avoid at all cost

Everything! Poor customer service! No consideration for property adjoining their projects.read more

For a new pool rebuild, the salesman came over 4-5 days ago, looked at the freeform (12x28)pool and…read moreleft. no measurements, just asked what we wanted ( a 12x34' rectangular pool) . He was here less than 5 minutes, and i never heard from him again. no text, phone call or email. he clearly couldnt have cared less.

Back against using Blue Water Pools, this time to refinish our pool which was in bad need of an…read moreoverhaul. I checked around with a few companies to get prices and see portfolios, but since I used Blue Water previously with great success, I decided to go with them again. On the first day the team showed up as expected and got right to work. The guys worked very hard throughout the entire time they were on site and progress was quick. They kept us informed about what was going on and were excellent with communication overall, which I appreciated. Most importantly, the pool looks fantastic. We went with Diamond Brite Super Blue and it looks absolutely amazing in contrast with our new gray pavers that South Florida Paver Pros did. I have to say I'm very impressed with everything. Definitely check out Blue Water if you are in need of pool finishing or any kind of serious pool work. They have consistently delivered for us over a number of years and because of that I give them my highest recommendation.

I would give Bluewater Pools zero stars if I could…read more I hired Bluewater Pools to redo my pool Diamond Brite in November 2024. Less than two years later, the blue accent tile on my pool steps is already failing and coming off. In my opinion, that is not normal wear and tear for pool work that is this recent. I contacted Bluewater Pools about the issue and received a call back from Kevin. Without ever coming to my property to inspect the damage, he immediately blamed my pool service company and stated that my pool guy must have caused it. I asked what it would cost to repair, and I was told $200. I then escalated the matter to the owner. The owner did send someone to look at the damage, but the response was essentially the same: "This looks like the pool guy." After speaking with the owner again a few days later, I was told the same thing -- that my pool guy caused the damage. At no point did I receive a meaningful written explanation, inspection report, or proof that the failure was caused by my pool service company rather than by an installation, bonding, material, grout, or workmanship issue. The owner then offered to repair the tiles for $875, making it clear that he would not fix the issue at no cost, even though the work was less than two years old and even though Bluewater Pools could not provide proof that their work was not part of the problem. Because I was not satisfied with that response, I contacted two other pool companies for independent opinions and repair estimates. Both companies indicated that the workmanship appeared flawed, especially considering how recently the work had been done. One company even tried to demonstrate how difficult it would be to chip that tile through the water with a pool brush because of the drag once the brush enters the water. I also tested this myself, and it was extremely difficult to recreate the kind of damage Bluewater claimed my pool service company caused. After this happened, I looked more closely at Bluewater Pools' Yelp and Google reviews and found other customers describing similar issues. One Yelp review from another customer specifically mentions tile falling off, grout coming out, and a poor Marcite job after Bluewater Pools performed work. That sounded very similar to the type of failure I am now dealing with on my own pool. I wish I had taken those complaints more seriously before hiring this company. My issue is not only that the tile failed. My issue is that Bluewater Pools immediately blamed someone else, refused to accept any possibility that their workmanship or materials may have contributed to the problem, and then attempted to charge me significantly more to repair work that I believe should not have failed this quickly. I have photos, communications, and independent opinions regarding this issue. Based on my experience, I would strongly caution anyone considering Bluewater Pools to think carefully, get everything in writing, understand the warranty, review their Yelp and Google reviews carefully, and document the condition of the work immediately after completion. Pools are expensive, and consumers should be able to expect that a company will stand behind its work when problems appear in such a short period of time. In my opinion, Bluewater Pools did not do that here.

I purchased a house a few months ago. The couple I bought the house from did not realize they were…read morehaving so many issues with their pool. They said they liked Crystal Clear Pools and the owner himself had installed their salt system. I had the pool system checked out by a good friend with a lot of knowledge of pools and my pool company that we have been using for almost 20yrs. They both noticed that the salt system was not working and that that Crystal Clear Pools had been using chlorine instead of the salt system to treat the pool. No one had let the previous owners know their salt system was not working but were aware since they were using chlorine instead. Also the pump was not priming all the way. The pump was the first thing noticed by my pool company and friend when they walked up to the system. The previous owners were surprised and had the owner himself come out and fix the salt system. He replaced the main board and charged them $600. They told me that the owner said that particular pump was supposed to only fill half way up and that was normal. I doubled checked with my pool company and my friend and they said that was not normal. Then I called the manufacturer of the pump. They also said it was not normal and that someone needed to look at the pump. I called Crystal Clear Pools and left a message for the owner. After a few days someone from the company called and said the owner would get back to me. He never did. I called the company again and still did not get a hold of anyone who could help or the owner. The previous owners of my house gave me the direct contact for the owner of Crystal Clear Pools. When I called his cell phone he answered. I explained about the pump. He was very nice and told me he would be out in a few days to look at it. I asked if the warranty on the pump was transferable to me and he said it was. Neither the owner from the pool company or anyone else showed up. I called a week later and left a message. I did not hear back. About a week after that I called and the owner picked up again. He was just as nice as the first time I talked to him. He apologized for not coming about and assured me he would be out in a week. When he did not show up again I texted him (see uploaded screen shot) and he responded back. I asked him to be honest if he was going to show up. He assured me he would. He never got back to me and I told him I was moving forward without him. Its now been over a month. I never heard back from him. I was very polite and I wanted to give him the benefit of the doubt. He was always nice and assured me he would be out but his actions sadly showed me that he had no intention of looking at the problem. I had my pool company fix the issue. While working it they noticed Crystal Clear Pools plumbed the pool pump to where you could barely remove the cap to get the basket out of the pump (See picture). I do not like leaving bad reviews but feel I need to in this case. The owner has not provided quality work, service, or honesty to the previous owner or myself. There are a lot of pool companies in the area. I would try one of them before I would try Crystal Clear Pools.

I switched to Crystal Clear Aquatics Pool & Spa Services a few weeks ago. The company is easy to…read moredo business with and the pool is looking great! I especially appreciate being able to count on someone coming to the house on the same day, around the same time that knows what they're doing and does a great job. Highly recommended without reservation. A+++

Absolutely do not use these guys. They have miss managed my pool to a point where I have calcium…read moredeposits all over. They do not return calls. They install faulty equipment.

Saved over 50,000 using Coastlife!' I ask for four quotes , received two high price offers. one…read morefrom the builders pool company for $224K.. then another quote for 190K.!!! And then I went to Coastlife. they gave me such a low quote, I started adding items like the sailfish,the two heating units(gas for hot tub, and heat pump for primary pool) I also added two fountains and a lighting package! Yes, I have disco and Mardi Gras as one of the light package choices!! Take a look at the steps, hot tub, pool as I added glass reflective tile- beautiful it's so much larger than the others I was quoted,, so not only did I get more for my money. I have this extra large pool, which is fantastic... truly beautiful and I didn't have to spend a small fortune to get it.. I had a warranty claim because lightning hit the pool panel and which Coastlife covered it for nothing.. no problem. Fixed it right away. The service I have received from these kind of people have been above and beyond.. glad I took my time and did the research. I'm a happy Canopy Creek resident. They still maintain it today.

Super nice team here. Everyone was so accommodating to help us find the plants that we wanted…read more Reasonably priced plants. Great customer service. Definitely going back for all of my plant and tree needs.

Often...very often a wasted trip to get even a few pieces of sod. 100% success at other locations…read morenearby east on Indiantown. Wish it wasn't true but giving you the facts.