My yard got away from me, and with three big dogs it was very pooperrific but not in a good way!…read more They returned my text quickly, got me scheduled for the very next day, kept in touch for arrival (prompt!) and let me know when they were done. Excellent clean up of the lawn. Bonus points for making sure all five gates were secured.

From the owner: At Pooperrific!, we empower pet owners to enjoy cleaner, healthier outdoor spaces by providing…read morereliable & responsible pet waste removal services. We strive to make life easier for busy pet families while protecting the health & beauty of the community.

I always felt previous tech Chad did a great job. They switched him out and my tech comes at night…read more My yard is dark and he just uses a flashlight. I have not checked the yard but it makes me uncomfortable for some guy I have never met walking around my yard in the dark. I also dont feel it is safe for him. I would have appreciated an email or something letting me know they were changing out tech and he will only come after dark.

I have been a customer for several years and always had the best service. The lawn was maintained…read moreand the technicians communicated. I knew if there would be an alternate technician and this was a service I did not want to go without. I also told people I knew how much I liked the service. Apparently, this Poop 911 is now corporate run. They left a pile of waste on my lawn today, and charged me. When I emailed them, I was told they cannot refund my payment. They can only issue me a credit for next week. Their email did provide a comment that since my expectations were not met, they could provide a credit. This is after they did not service the lawn at all last week, based on their new schedule. I cannot imagine anyones expectations being met after paying for a service they did not get. I did respond and indicate the credit for next week does not solve the problem of the waste not being collected. The response I got? They'd send the technician but they were an hour away. It will be dark in an hour, this is not a solution. I am bothered by the lack of interest in making this right. There is something wrong when a long term customer has to tell a company to issue a refund. It took 6 emails to resolve anything. I dont think they have any interest in the customer.