We absolutely loved this place. Great people, pricing and they loved our dog. It's unfortunate that…read morewe ended up moving away!

What can I say? My NaMii had clearly a great time. She came home joyful and happy. Full of energy…read moreand enthusiasm. That speaks volumes to me. She will ABSOLUTELY be coming back. The atmosphere is amazing. The Veteran owned (thank you SO MUCH for your services) facility is incredibly gorgeous. There were no worries for me about my baby being there. She clearly had a wonderful time and I am still in awe about the entire setup. Spacious kennels. Indoor outdoor options while in the kennel. Her meal supplies came back empty and she is a happy gal. Thanks Jolly Ranch. The experience is worth coming back to.

Monica is very unprofessional and is mean to the dogs. Our dog is very sweet and well behaved. We…read morecaught her yelling and him and pushing his face away and pulling on the furr around his face. He was scared to death and didn't understand why she was doing that. I watched her and reported it to the manager. I also told Monica what I witnessed and told her he is never treated that way at home. 30 minutes later after we pick him up, he was still shaking. I do not recommend Petsmart to groom your dog. They do not care about your furr babies.

You will never see my money again! I arrived at this location at exactly 6:58 pm on a Sunday night…read more The doors were locked and I could see 4 customers in line (not a group of people, but 4 actual customers) - I knocked on the door and a young lady with glasses came to the door and stated we are closed. I stated I really needed to get some puppy food and I knew which aisle, and wont be an inconvenience so they could still close in a timely manner. She said to me "No man, the store is closed and that's that." Instead of arguing I walked away but felt disgusted with the way she had talked to me and the simple fact that there were other customers in line. I can understand she was only doing her job by following corporate mandates, but I know for a fact that talking to customers in that fashion has never been encouraged by Petsmart as I used to work for Petsmart in Houston Texas (Dairy Ashfiord location) in 1996. We were always encouraged to go above and beyond - which was Carmax's policy in the early 2000s as well. Here's a simple fact: You want more business - instead of spending millions of dollars in advertising why not follow the general marketing rule of making your customers happy so that we can give positive reviews and word of mouth to our friends and family. I do not expect any discounts or freebies, as I will be closing my online account as well. Here is the egg on your face Petsmart, I will spread this online far and wide until that location learns it's lesson in practicing customer etiquette such as treating people with respect. A simple but courteous comment such as I am sorry we are closed, or something else could have taken this in a different direction and I would have happily walked away. Instead, I will take my money to Petco along with Pam's Pet and Fish cause they might be a little more in price on certain products, but l would maintain my integrity instead of being treated like a moldy slice of bread that was left in the very back of the food pantry. and that's you Petsmart, treating me like moldy bread instead of a money spending customer that not only goes to your brick and mortar store, but also goes online to purchase many items and ALWAYS recommends this corporate citizen as I was a previous employee. I DO WANT SATISFACTION in knowing that this location has taken corrective measures in training people how to deal with other people that are customers and provide your lifeline - money. So with all of this said and in mind - you will not profit off of me anymore, and I will spread this far and wide online along with advisement to others that they too are customers and WE DO HAVE OTHER OPTIONS IN BUSINESS SELECTIONS. Toodles :)

Gracie learned so much and enjoyed her time with Robert. I have noticed a significant improvement…read morein her obedience to my commands. She is more comfortable with walking on a leash and being in her crate. It was definitely worth the investment to have an expert help me in training her.

We have had a wonderful time working with our dog, Lola, during this six week course at the Country…read moreClub for Dogs. She is a Boarder Collie/Aussie mix. Robert is great with even the most complex dogs!! This was such a bonding experience for all three of us!! Thank you Robert!!!

I had to rush my newly adopted dog into an Emergency clinic in Fort Worth because she was having…read moresome discharge. When I was able to bring her back to Abilene, I came to this vet because it was the closest. The emergency clinic charged me hundreds of dollars and told me my dog was on death's door- grade 4 heart murmur, pyrometra, multiple tumors. Dr. Early was prepared to tell me the same thing, but did his own tests- did a full body wellness check, x rays, and full blood work up. He came back and said that my dog was perfectly healthy, just having false pregnancy. She has since been spayed and had one (not five like the emergency clinic said) tiny tumor removed and is as healthy and happy as ever. He was very happy for me and my new girl Lola that she was not what the emergency clinic said she would be. The technicians are all super kind and helpful and they know Lola and me right away whenever we walk in. He is very intelligent and knows what he is doing, and he is very brutally honest. If you don't like honest and a vet that gets straight to the point, then you may not work well with him. But he does not "beat around the bush", he tells you as it is. I will continue going here because him and his staff have been wonderful and helpful and understanding to me and Lola!!

My Dog was out running and playing today she fell over so I rushed her to the vet, she passed away…read morebefore I got there, they said take her home. I was hysterical. They were not compassionate at all. My 17 year old best friend is dead and not even an I am sorry. I should have known better than to go there. Shame on them. Just standing there looking at me like I was stupid.