Bad!!!!First off the drive through line was crazy long! Wonder why? Because there lobby was closed when it wasn't suppose to be! So everyone's in the drive through and they are working super slow and the guy when I went to try to open the door to go inside he just stared at me and didn't care ( the door was locked)! Never going there again not worth the drive. Went there and left without food. read more

Popeyes Louisiana Kitchen - Times of operation - Chicken Wings Near Me - Boutte, Louisiana

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can't wait till they finish the rebuild. They had a fire. Love the nice large menu options. read more

this is the best tasting Popeyes on the Planet. They do get busy because everyone that ever eaten there know is it. Darnell and her team are the best. read more

Popeyes Louisiana Kitchen - Best Popeyes on the planet - Chicken Wings Near Me - Boutte, Louisiana

food was cold. Service was horrible! Went inside to fix my order and the workers were absolutely horrible!

Rude service. Got the order wrong. How is this location still in business. Oh, I know. Fools like me have short memories.

The WORST Popeyes in Louisiana without fail. Don't ever try to come after 6pm, or you will spend AT LEAST 30 minutes waiting. Seriously, I made this account just to review this one place, because it's just so consistently horrible. My family and I have countless stories of just the worst time trying to pick up food here and it's just a guaranteed stupid long wait for the food isn't even right. If you're looking for a quick place to eat , try a restaurant nearby. You're guaranteed to get your food quicker there. 0 stars read more

Did online order at11:45am for big box and arrived 10 minutes later and watied 23 minutes for my order while 6 cars that were waiting behind me received their chicken . finally I went in to see what the problem was and obviously they forgot about me and had just started making my order which was 2 pieces of white and dark with 2 fries. The clerk had a real nasty attitude and offered no reason or apology for the extremely long delay instead just rolled her eyes and put the bag on the counter. This was the 2nd bad experience at this location read more

. This chain has extremely variable food quality location-to-location. The one on LA31 in Saint Martinville is the next-to-worst location ever. The ordering audio sucks, employees NEVER get the order correct, no matter how many repeats. Even if I have it written down on paper for them. Last two times I paid for items I never got, despite them being on the receipt ! We continue to go here ONLY b/c it is a couple blocks from home. As best as I can tell, their management is non-existent. Other Popeye's locations are much better. Especially the one on Saint Charles Avenue in New Orleans, which has an on-site manager, who really pays attention ! She catches mistakes before they get to the customer. Good Luck ! Rick . read more

Probably one of the best Popeyes I've been to fast service. Super kind order was quick.

Placed an order online for pickup, after arriving I was told they were out of that item. I asked if another item of equivalent value could be provided and was told that was not possible and I would have to cancel the order which requires dealing with customer for several days to get my money back. So essentially I paid for food and was told they couldn't give me anything, cashier was rude and no help. Terrible service read more

This is the worst fast food experience I have ever had In my entire life, we waited 40 minutes for $35 worth of cold food, our ENTIRE order was wrong, cold nasty and coated in cinnamon. Drinks wrong and missing too. Never going back to this dump! read more

I don't know why all the haters here. My chicken order was correct. The taste was spot on. And the employees were super nice.

Best Popeyes around. Professional and courteous and food was fresh with a clean dining area!

At 5:28 I went to popeyes boutte asked for a 12 PC family meal mild they informed me that they not cooking any mild chicken so needless to say I left I was gonna be placing a $50 order so I can only imagine how much money this place is losing because they didn't want to cook any mild chicken it's crazy this place has really went to crap read more

This would be -100 if they had such a rating. Always out of items. Always a long line. Always poor service. IDK why I continue to give them another try always hoping for improvement. Surely management does not care because if they read the comments, things would change. BTW. Says open until 9:30 but closed at 7:15. Light on. Employees inside. But day they are closed. read more

Great biscuits! Friendly staff. Kyah was the best representative of Louisiana fried chicken Popeye's could ever have. Just don't ask for butter because they don't have it. But that's ok! read more

Insanely long wait in the drive thru. We waited for 45 minutes before getting our food. This has been the same experience the past two times we've gone. It's just not good enough for that long wait! I hope there will be new management in the future. This used to be one of my favorite Popeyes locations! read more

They have stepped up their game. The chicken and sandwiches are much better as of late. Go try the spicy chicken sandwich on a bun that reappeared on the menu. It's a game changer. read more

I wish I could leave a half star. This Popeyes is never open. It's a Friday night at 8pm and they aren't open. And the service is terrible when they are open. Please help read more

Wish I could put nun but it is what is, when you go to this Popeyes expect to be sitting in line not moving for 30 minutes if not an hours, and expect them to charge you for something that won't be in the bag, absolutely ridiculous just take the trip to Destrehan get better faster service because it just doesn't make any since they blew my whole mood then look at you crazy when you get to the window because they too busy in there playing around rather than helping they customers a damn shame! As we say in the south they Toe the hell up! read more

Been in line 30plus minutes they take the Orders and space them out on purpose I honestly came in the line at a decent time 8:20 had two people in front of me and when I get to order they tell me to hold on ten mins pass come back and say they closed. I've wasted A half a quarter of gas Thanks I'll never go back !!! read more

Long wait, rude employees, food cold. Wait was over 30 minutes even with a 6 people working and only drive-thru open. I love Popeyes, but would not recommend going to this one. Try the Wendy's across the street, better service and shorter wait. I know I won't be coming back. read more

Had to wait more than 30 minutes to get to window. Tried to buy extra and was told to drive back around to the line. Guy at window could not use order intake screen. Turned his back on me. read more

Waited in line for 30 minutes. Get told it's cash only. Y'all don't respect your customers enough to put up a sign? I got out and told other people in line. 3 also didn't have cash. read more

Horrible the worst place to get chicken. Always wait to long and the order is never right. Half the time it is cold and old .

This is place is pretty bad I had to wait over 30 minutes for 3 meal you should be able to do that in like 10-15 minutes especially when all the food is literally right there all you need to do is pack the order and I also felt ignored we asked what sauce is there and she just ignore me like I'm not there. They are rude and slow!!! read more

Usually a very long wait for the chicken... the workers are always super sweet and the food taste great!! Love me some Popeyes!

Inside not busy...all but 3 tables were dirty. Started cleaning tables, used same towel without rinsing it for tables and seats.....disgusting! read more

Meh. Standard popeyes. The drive through moves fairly quickly. Beware if you have to pull up and wait for your order. Every single time I have to pull up and wait they screw up my sauces (mardi gras mustard all the things! I need that burn!) so check your order before you pull off. read more

Hands down the worst place Popeyes ever. Probably the worst one in Louisiana. They never not mess up my order every time I go.

If I could give zero stars I definitely would. Don't worry about getting your order the way YOU want it because you will be told that they don't do that. PERIOD. that's what I was told when I tried to order chicken tonight. Well guess what, DOMINOS got my money! As a customer, I should never hear OH WE DON'T DO THAT from a simple fast food joint. Good luck staying in business read more

As for service, this location is the WORST! I have been disappointed by them before but I thought I would try again. I know everyone is going through a difficult time so I decided to give the staff a break and give it another try. That was a mistake! After sitting in the drive thru line for 35 minutes I was told they were out of chicken sandwiches. It happens, but the person taking orders was extremely rude. Then I was told to drive around and they would bring it out. Another 20 minutes later the young man brought it out. He tried giving it somebody else waiting, but thankfully they said it wasn't theirs. The staff is horrible and lazy. I'm totally done with this location. Never again. read more

This place is horrible. Sucks! Takes forever to get you food. Never coming here again. Same thing every time! Can't get anything right here. Don't waste your time here. read more

Why there is always a 30 minute wait on spicy? Or a 10 minute wait that lasts 40? Most of the time it's good and everything is correct to order but other times I get a little frustrated. Oh well it's fast food I guess. read more

My note to Popeyes Corporate: I pulled up to the drive thru at your Popeyes location. I waited quite a while before a person greeted me on the speaker. I attempted to order a 12 piece meal that includes 12 pieces of chicken, two large sides, and six biscuits. The lady tells me (after I tell her I would like to order the 12 piece meal) that I can only get wings and thighs. In addition, I have to get mild and spicy if I order the 12 piece meal. She said, "We don't have breasts, and we don't have enough mild or spicy to fill a 12 piece meal with just mild or just spicy." Since the breasts weren't available I asked if the 12 piece meal would be supplemented with the prices available. I also asked if the cost would still be the same ($23.99) since the pieces were considerably smaller. She said, "No, it's a 12 piece meal." I then asked what's the most pieces of mild I can get (since they didn't have enough to fill 12 pieces). She said, "Half mild and half spicy." I asked if I could get an eight piece with six mild and two spicy. She said with an attitude, "Only half and half." I pulled off and did not eat at Popeyes. This is not the first issue at this location. If the store could only fill half and half then they could only have 12 total pieces available. In addition, Popeyes is going to charge a customer the same amount for less food, and tell me I have to get spicy and or mild. How does a restaurant tell a customer what they have to order? Do the employees you guys hire think customers are stupid? The last time we contacted Popeyes corporate about an issue with this location our concern was ignored. read more