Says they open at 9 am , arrived at 9:20 am doors locked no one inside . Not sure if they changed…read morehours or what

Wow this location has to be the rudest coldest slowest and in personal bank I've ever been to. This…read moreis the 4th time I've come here and it's gotten worse. This is the one of the locations closest to me but I would rather drive 10 minutes to the Mill Valley branch just so I can deal with nice normal people. I can't understand the attitude and evasiveness here. At the JP Morgan Chase bank I get the red carpet. I don't expect that with B of A but at least common sense and human decency. To be ignored and told to sit and wait and a half hour later nobody has serviced us or even asked us what we need. A simple transaction. It's like twilight zone. Here

I have been using Wells Fargo since I was a kid. The San Rafael branch is excellent…read more The negative reviews are old and don't reflect the current way that they serve their customers. Most times of the day, I've only had to wait a few minutes. They explained problems that I'm having and help me fix them.

Hands down the best Wells Fargo branch I've been to. Gabriel, the branch manager is professional…read moreand kind. I think all Wells Fargo branch managers should take to his example. He answers phone calls promptly and makes sure that everyone gets the assistance they need. I contacted him several times to get a notary scheduled and he was able to help me. Joanny, the bank teller is very customer service oriented and approachable. I'd recommend her to anyone who is looking for advice regarding their financial future.

Bad J.P. MORGAN management fees are some of the highest, taking advantage of uninformed investorsread more

S C R E W E D !!!…read more Chase dumped all our records when they bought our accounts from #First Republic Contrary to all assurances, they tossed them. If you expect any level of respect or adherence to basic banking practices... go elsewhere City National is top on my list... say goodbye to JP Morgan / Chase.... What did we expect JP Morgan didn't make money by supporting the little guy, and they don't do it today either.

It takes a lot to inspire me to write a review about a *bank*, but I've been so impressed with Bank…read moreof Marin I thought they should get credit (no pun intended) for their amazing service. In dealing with the estate of a family member who recently passed, we've been dealing with multiple banks in the area, and have found Bank of Marin to be reliable, kind, clear, responsive, and incredibly easy to work with. They've made it possible for our family to navigate a complicated financial process, and we've decided that we will absolutely be using them for our banking needs going forward. Staff Yessica was particularly helpful, and very patient and kind in addressing my millions of questions. I highly recommend Bank of Marin.

I just love all the staff at this location. Everyone is so nice and helpful and there is rarely…read moreever a line. They keep things moving fast for us worker bees and always do their job with a smile.

Amazing staff, super friendly and took care of all my banking needs. Their service was above and…read morebeyond!

This is the opposite of a community bank. Clueless staff, they have failed in helping my family on…read moreat least three instances.

First Federal Savings and Loan has been my go to bank for years. With two branches in Marin, it has…read morebeen very handy. Plus with there very competitive CD rates, I am able to keep my funds in one place. They are an asset to the Marin community as they use my funds to loan out for housing in Marin.

From the owner: First Federal Savings of San Rafael is a locally owned Financial Services Institution offering a…read morefull range of Family Friendly banking services including free Checking and nationwide surcharge free (rebated) ATM access.

Praise to San Rafael Bank Of Marin bankers and tellers. Their professionalism have always been…read morehelpful to my husband and me. We recently visited Bank Of Marin to convert my husband's bank account accounts into the name of his living trust. It was handled with ease with the help of Banker, Yessica Rivera. Thank you Yessica, and to everyone at Bank Of Marin for always making us feel welcome when we walk in and acknowledging us with warmth when we leave. Banking here has always been a very good experience. I highly recommend Bank Of Marin.

I have called several times trying to pay 2 cars off they never answer the phone or return my…read morecalls. I've never seen a bank behave in such an unprofessional manner. I hope never to have a car loan with this bank again.

Always kind and helpful people here I've been a member for…read moredecades and have had very few and infrequent difficulties

Simple, effective, no hassle financial option for local residents who want the benefits of a Credit…read moreUnion owned by us that manages simple checking, saving, loans if needed, esp auto they specialize in. I still use national & international banks but find RCU useful

I have been a member of MCFCU for over 30 years. In that time, the bill pay has saved me over…read more$1,000 in postage, a scam attempt was halted & my money returned & I have yet to attend the yearly board meeting without leaving with a door prize ($50.00 gas cards twice). I know all the employees and they know me. I have seen tellers rise through the ranks to management & others who remain in their original position, constantly honing & polishing their many skills. MCFCU=GOAT!

On 4/16/26 at 12:45 pm we walked into the office. We stood in line and waited to be helped. The…read moreteller had no customer and was leaning on her arm like she was bored. She talked so quietly we had to ask "what?" She called us up, my first question was what is the bathroom code. She didn't answer and just pointed to a piece of paper with the code on it. Then we carried on with the business at hand and left. She was unfriendly, clearly doesn't like her job and did not put a friendly face to the credit union. I hope her manager sees this and helps her change her attitude. Based on her performance I would never recommend this business. Personality, congeniality, and friendliness still matter.

They bankers are crooks!! I enrolled in a platinum account…read more on Nov 26 , 2025 and never received interest on it? The banker Aaron Andrade assured me " everything was in place after enrolling only to find out after 2 months that the incompetent banker forgot to apply a code to finish the enrollment properly On Dec 11 2 times they removed without my permission interest funds from a previous Platinum Account that I opened last May 8, 2025 without my permission to disguise / make it appear that $ had been credited. Which is deceptive fraudulent practice! My advice to all readers is to stay away from this firm " unless u have a smaller business account that u constantly monitor - look elsewhere!

Worst bank ever. I try to do everything online but sometimes they make you go into the branch…read moreunnecessarily. I think they want to upswell you. I could easily open an account with another bank and move my money there online but if I want to move my money within Wells Fargo I need to go into the branch to do it. Every time I have an appointment time they run 30 minutes late. Not to mention the shady stuff they have done in the past like open up unauthorized accounts. I would love to move all my money out of this bank but since I have my business and personal accounts here it will take time.