We've been with them since the mid 1980's. The credit union is very efficient and credible. We…read morehave worked with em on car loans because of their very competitive interest rates. Their service is extremely good. We live many miles from their closest office. But their online service is absolutely the best.

I finally closed my accounts with First Entertainment Credit Union after years of frustration, and…read moreI honestly wish I had done it sooner. For an institution that markets itself as "fee free" and member-focused, I was hit with over $135 in fees in just the last month alone. Every time I reached out for help or clarification, customer service was either dismissive, unhelpful, or completely unwilling to work with me in any meaningful way. What's most disappointing is that I stayed loyal because I believed a credit union would treat members better than a traditional bank. Instead, I dealt with constant issues, poor communication, and zero flexibility when problems came up. There was never any sense that they actually valued long-term customers.

This location on Miracle Mile Wells Fargo has an awesome team and dedicated staff especially Aad,…read moreToushkan always takes initiative to help customers find the best solutions for their needs. Thank you Arad!!!! Joon Cesar

I do not recommend this branch. staff is incapable of completing what should be simple tasks.read more

Jennie and David. Five stars!! No pressure banking environments. Excellent CD rates! Great Branch…read moreManager as well. I forgot his name.

Hands down the best bank for military families. Their customer service is top-notch, and they offer…read moreexcellent perks on loans and insurance. I've never had a bad experience with them.

Bobby Howard is the best. He always takes care of customer issues with a smile. He is…read moreknowledgeable and helpful and an asset to Banc of California. This also goes for all the staff at the Olympic and Cotner branch. Old time banking is not dead. Thank you.

I've been back in here for decades way before it was Bank of California but since Bank of…read moreCalifornia has bought over Pacific western, it seems like that overall service has gone down the drain. They are rarely answering their phones, almost never it's hard to get through to anyone and be able to have any questions answered their prices and interest rates are no longer as competitive as they used to be and it seems like there's more stuff working there than actual customers yet you can't get very basic things covered in a timely fashion. Last time I was there for a deposit it took over an hour. They're also beginning to charge unusual fees for things that they never charged before. There's constant mistakes on these fees as well. Even with large sums of money at the bank, their system makes errors in their favor, charging miscellaneous fees for things that were never charged before be aware of your statements look thoroughly through them. Bank of California likes to rip their Loyall customers off. Not what they used to be.

I would just like to acknowledge Belinda Reyes of the Westwood branch for her skilled, patient, and…read morepersonable assistance helping me sort through my various account. Thank you, Belinda

Today, I visited the California Credit Union to open 2 accounts. The atmosphere was appropriately…read moredecorated, clean and neat. My Financial Services Representative (Belinda) was absolutely fantastic. She was attentive, professional and efficient. I cannot say anything negative about my time today. Thank you, thank you, thank you.

My experience with Oscar, David and Ms. B have always been great ! I know they treat me like I…read morehave a king-sized bank account. I don't. The manager is always helpful when I need to go to that level of service. The tellers normally take care of me. However, when approached, like the tellers, she goes above-board to help me out. Even when I overstay my parking ticket and forget to check, they have taken care of that as well.

Right in the midst of traveling, I had an emergency and I had to cash a check for $5000 and they…read moredenied service to me because they said we can't cash anything over 2500 which is not true. The reason was we have to have money for our customers. Now let me remind you this is a Saturday at 11:45 just like 15 minutes before closing. No matter what I said and the situation that explain Oscar the teller still rejected me then I had to drive an additional 30 minutes to go to another Comerica branch and they cash the check without any hesitation if you have to visit a Comerica location visit other locations and not the one in Woodland Hills at the Warner Center and if you do avoid seeing Oscar.

Do not bank here. Repeat DO NOT BANK HERE I recently moved from anaheim to la habra and the credit…read moreunion sent me a change of address. I filled out the form and sent it back. Fast forward 3 months and I get another letter from the credit union stating that my account is frozen because of low activity and I need to come into the branch to fix the issue. I come into the branch, during COVID-19 days, and I found out they have been charging me $5 fees because my address is bad. This is some BS...Do not bank here, do not bank here...UFCW CU you owe me money

I have been a long term member of this great credit union. CINDY and OSCAR are great service…read morerepresentatives. They give the up most courteous and knowledgeable service. They know how to brighten up your day. Thankful to always see them helping me and others.

Holly always provides exceptional service with a wonderful smile!…read moreShe has a special way of brightening your day! Keep up the great work! Grateful for your service. Thank you! Donald W.

I love our Glendale Federal Credit Union! They are always helpful and are also available by chat!…read more They respond right away and have ordered my checks, given me current CD interest rates, and help.i usually chat with Devin and she is awesome!