Provided a comprehensive review of our pool and its condition. Was very detailed in what was…read moreneeded. Provided an estimate in a timely manner.

We just finished a complete renovation of our pool with Oscar's Pool Service, and I can honestly…read moresay it was one of the best decisions we've made as homeowners. When we bought our house three years ago, we knew the pool needed to be redone. Unfortunately, because of other major repairs, we had to wait. Our house was a flip, and whoever patched up the pool before us did a quick, cosmetic job that started falling apart within months. The plaster came off in sheets, the 1960s tile was covered in decades of calcium buildup, the coping was old red brick with mortar literally crumbling out, and some jets and plumbing didn't even work. The pool was technically swimmable, but it was depressing to look at. This summer our weekly pool cleaner told us the plaster was about to fail completely, so we started calling around for estimates. Most of the big corporate companies gave us inflated quotes and made us feel like just another job number. A trusted friend recommended Oscar's, so we checked Yelp, saw all the great reviews, and gave him a call. Oscar came out immediately, took careful measurements, walked us through every detail, and his knowledge and professionalism instantly won our trust. From there, the process moved quickly. Within a week of signing, his crew demoed the entire pool in just a few hours. We got to choose tile from several suppliers and ended up with a beautiful pebble mosaic that matched our house. At first, we thought we'd keep the old red brick coping, but at the last minute we switched to a modern dark gray brick. Best decision ever! It completely transformed the look of our backyard. As often happens with older homes, surprises came up: our original 1964 gas and electrical lines were corroded and had to be replaced. Oscar handled everything--brought in trusted contractors, coordinated the work, and saved us the headache of dealing with multiple companies. While we were at it, we upgraded our equipment to a top-of-the-line Jandy system with Wi-Fi controls, plus added a heater and automatic pool filler. Yes, the budget went up, but every upgrade was worth it. Watching the transformation was amazing. Once the new tile, coping, and plaster went in, it felt like we had a brand-new pool built from scratch. The white plaster makes the water sparkle, the equipment runs quietly and efficiently, and with the heater and lights, we can swim comfortably day or night, year-round. Beyond the work itself, what made the experience so special was Oscar and his family. He's personable, honest, hardworking, and clearly cares about his craft. His crew was professional, respectful, and fast. By the end, it felt like we weren't just hiring a contractor--we were working with people who truly cared about making our home better. Now every time we step into our backyard, we can't believe the difference. What was once an eyesore is now the centerpiece of our home, and we're enjoying it constantly. If you need pool renovation, plaster, tile, coping, or even just reliable weekly service in the San Fernando Valley--call Oscar's. He's the best! https://www.youtube.com/watch?v=3DKKSP_c4UY

I had called around a few places to get a pool starter on my pool before finding Clear Water Pools…read more The patience that was given to answer all of my questions without a commitment for the work was truly unmatched. I learned so much about the process for taking care of our new pool! Efrain and the team did a wonderful job getting things going and continue to do so on a monthly basis! The communication is always prompt and I highly recommend to anyone who needs someone to take care of their pool! Note: they hold all required certifications which gives us added peace of mind

CW Pools Great the best…read moreRebecca is our technician and has maintained our pool and Jacuzzi weekly for the past five years As part of the routine weekly service, is testing the water to make sure the pH and chlorine levels are correctly balanced. Also ensures the pool is free of algae, debris. The company has serviced and repaired our swimming pool equipment, such as water filters, pumps, and water systems. This is the first company I do not have to oversea they are honest and do a great job.

Justin and his team provide outstanding pool service. He is extremely responsive, professional and…read morereliable. One of the things that truly stands out is how quickly he handles emergencies, even outside of the regular service schedule. Recently, I had an urgent issue with my pool, and Justin immediately arranged for one of his service technicians to come out. The technician arrived at my house in less than 30 minutes and resolved the problem quickly and efficiently. That level of responsiveness and customer service is very rare these days. If you are looking for a pool company that genuinely cares about its customers and takes problems seriously, I highly recommend Justin and his team.

Justin did an incredible job bringing our pool back to life. When we first contacted him, the pool…read morewas green, dirty, and in rough shape. We needed it cleaned up quickly so we could take photos for an appraisal, and he exceeded our expectations. To make things even more challenging, our pool equipment wasn't working at all. Despite that, Justin worked tirelessly to get the water as clear as possible. Within just four days, the pool went from looking neglected to looking crystal clear and nearly brand new. Justin was professional, responsive, and clearly takes pride in his work. And it was affordable!!! We were amazed by the transformation and couldn't be happier with the results. Highly recommend LA Island Pool Care to anyone looking for honest, reliable pool service. I wish we had a pool now so we can utilize his service again!

The pictures speak for themselves. What a difference in what our pool looks like now! We moved into…read morea new home where the pool had been severely neglected and contacted many companies. Authentic Pool was the first to get back to me, the first to come give me a quote and his prices were totally transparent and reasonable. He explains everything he's going to do and helps us understand the basics of the pool care between his visits and he's gone above and beyond to get our pool safe for our sons use. We are so grateful!

Billy talked to me in a very condescending way over the phone on 3 separate occasions over the 6…read moremonth period we used his setvice. The 3rd time I was asking questions about white streaks across the bottom of my pool. He said, and I quote, "I know exactly what kind of customer you are!" I said, plesse tell me, what kind of customer am I? He said the kind that complains about ecery little thing. I said "Billy, i have not complained once on this phone call. i have asked you questions about the bottom of our pool." I asked questions because we just spent $30,000 to have our pool resurfaced and there were no white streaks on the bottom of our pool when we hired Billy. We also asked questions once when our jacuzzi was not heating up and he spoke to my wife and I like we hadn't ever used our jacuzzi. He said the pool water was too high and cold water from the pool was keeping the jacuzzi cold. Ummmmmm, nope, we have kept our pool level the same for 15 years, and it has worked. But, no, Billy refused to even entertain our problem. I refuse to support a business that does not listen to customers. You should hire anyone but Authentic pool & spa. If you do, you will regret it, unless you are a man.

Ted did an amazing job putting in a replacement salt cell cell for us last year and Lissa G (my…read morewife) was very happy with the result. I worked with him this time to upgrade our aqualink system and replace a light in the pool. Couldn't have been happier with the result. Ted is great to work with and is super knowledgable. We will use his company for any upgrades to our pool in the future.

We couldn't be happier with the recommendations, proposal, and craftsmanship provided by Ted Beck…read more He is highly experienced, communicates clearly, and is very easy to work with. His pricing was also very reasonable. His partner, Alfredo, and their crew did an outstanding job. The project included replacing our 50-year-old concrete deck with new pavers, re-plastering the pool, installing new tile and plumbing, adding a new pool light, and building a Baja deck. The original timeline was four weeks from start to finish, and the project was completed just one week later due to a few additions we requested, including a new auto-fill system, Baja deck, drain lines, and electrical work. Ted also has excellent resources for selecting pavers and tile. Alfredo's crew is hardworking, detail-oriented, and takes great pride in their work. We highly recommend Ted and his team.

Amazing service by Joseph yet again! My Denali 680 has been missing a couple of slats on the side…read moreof my hot tub, and somehow he found a few pieces that worked beautifully to replace them. Above and beyond as usual!

Neutral review. They were very responsive and polite in advising me that they are unable to provide…read morethe service that I needed, which was to address a thermostat issue and a slow leak from my pool filter.

Jonas pool service failed to follow through with service and refused to…read more finish cleaning my pool after he was paid very terrible service and customer service

Johnny is the best ! He transformed our pool !…read moreJohnny has the passion & he cares more about his work than the money. This guy is amazing & he is a very honest man. Thank You Johnny Pool is great ...

Walter is very knowledgable about pool service, prompt, reliable and competitively priced. My pool…read morewas not in bad shape, but I no longer had the time to take perfect care of it. After the first visit it was looking better than it had been for a while. He has serviced my pool weekly for nearly a month now and it is spotless. Walter is a pleasure to do business with. I can highly recommend him for your pool cleaning and maintenance.

Promptly showed up and within a few days removed all algae and restored back to good condition.read more