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    Porch Windows Direct

    5.0 (2 reviews)
    Closed 8:00 am - 4:00 pm

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    2 years ago

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    Marvin Corporate Eagan Office

    Marvin Corporate Eagan Office

    (5 reviews)

    AVOID AVOID! You've been forewarned. Customer service is non existent. My theory is that the…read morestaff is so tired of being berated, they've lost their will to serve the clients!! We began the order in April 2025 with Windows Unlimited of Belmont CA on May 12, 2025. They've been nice but ineffective and not proactive to get to resolution. At this rate, my window project may not be complete until summer of 2026 - never expected a year of hassling and failures on a small job. The office window 1) opening was measured incorrectly (how does this happen?) 2) new window actually damaged upon delivery to the installer-- so another window ordered and installed The bedroom window 1) installed and promptly failed with moisture seeping in. 2) replacement installed Nov 6th after MANY follow ups and me chasing for service. 3) window fails again in December. reported the issue in December - silence Raise the flag again in January 2026 - email responses, finally now in limbo as there is production time and scheduling of Ezekiel the installer (who seems overbooked as my guess is that Marvin products fail 9 out of 10 times) Wlll definitely try Milgard or any other provider. Please blacklist this firm and share with friends/family.

    I just finished putting insulating plastic over my parent's new Marvin windows and sliding door and…read morewas aghast at how much arctic air was blasting through the seams. By contrast, the 20+ year old windows and sliding door that they did not replace are sealed much better and do not require plastic insulation. The cost of these windows is not commensurate with the poor quality. My anxious parents purchased these windows expressly for energy saving, but the furnace struggles to keep their home up to temp and is on constantly when it drops below zero. The two rooms with Marvin products are 15-20 degrees colder than the rest of the house! Bad design? Poor build quality? Both? Stay away from Marvin products.

    Porch Windows Direct - windowsinstallation - Updated June 2026

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