Visits to the Dentist used to, without fail, fill me with dread. That dread stopped when I became a patient under Stephen Pownall at Porchester Dental Practice. I am not one for writing reviews but I went online to look up the telephone number on Sunday night in preparation to call on Monday morning due to a wisdom tooth issue. I was due for a checkup next week but they managed to get me in for Tuesday 27th October. Stephen's advice was, as ever, professional and although the pain had subsided (probably due to the 8 paracetamol in 24 hours I had taken) he put forward his case for removing it. If only all medical practitioners were like this! Nervously, I agreed to have it extracted there and then. Like most I would say, there is always that little nagging doubt, but after being called back in following the anaesthetic, I sat down in the chair and it was out within a matter of 20 seconds. Incredibly efficient with zero pain, zero fuss and the utmost professionalism as always. Thank you Stephen! I value your service and professionalism to be in the highest order. Many, many thanks. read more

I am currently an NHS patient at this practice and have been for as long as I can remember. Which may not be so easy to achieve nowadays, from what I hear in the news it seems that being able to get a NHS dentist now is pretty much impossible. But that is to do with capacity and supply and demand and not particularly a fault of the practice themselves. So the practice apart from the above is spot on from what I have seen. My particular dentist has been there all the while I have been and is always polite, friendly and has a great smile - well you would expect that from a dentist I guess. Reminders are issued in a timely manner and dealing with payments etc is always no hassle. Good dentists which should hopefully give you less to worry about when you have to face the dreaded drill. read more

I had the misfortune of being treated by Renata Noori who took nearly 30 minutes to extract my tooth while grabbing on to my cheek with her other hand . My cheek hurt more than my tooth by the time she was finished . She also gave me a filling on another visit but failed to remove all the decay so i had to go back suffering chronic toothache but after showing me an XRay she told me there was nothing wrong with my tooth and added that she was far too tired to extract a tooth . I had to go to the walk in clinic instead where an XRay found acute decay under the tooth and i was given root canal treatment and a temporary filling which was seen to be Mr Sreven Pownal who i found to be the best dentist ive ever had . Sadly he is now retired and today i paid for a check up by Sheena Patel but all she did was poke around a few teeth and didnt read out to the assistant which is what ive always known dentists to do . The assistant wasnt even involved in the procedure. She then cleaned my teeth and hit nerves on most of them and when she saw i was uncomfortable she said i'm coping well . Ive never felt pain like it during a tooth polish m, it was awful but she told me my teeth are full of fillings . The sensitive teeth i asked her about were ignored so ive still got to find a competant dentist who i can trust enough to find whats causing discomfort . The reception staff are friendly if your face fits but i found one lady to be passsive aggressive and they seem to be always gossiping when i visit . I have no confidence in Sheena Patel as a dentist , she smiled a lot but i had the distinct feeling she didnt really like me . Ive used this practice for over a decade but after today my confidence has been shattered . I'm angry that i paid twenty pounds but wasnt given a proper check up . I didnt want to cause a scene so just angrily walked home and i wont be going back . In my 57 years of dental care ive never had such a quick and unprofessional check up and feel cheated to be honest read more