My wife and I are so glad we found Fatman Plumbing! We decided to look for a new plumber after…read moregetting an outrageous quote to replace our broken toilet flange. Chris quickly came over and gave us a much better quote. He was also eager to explain his assessment of the work and be flexible within our budget. Chris then went above and beyond helping me replace our toilets and giving me pointers for a smooth installation. We had hired him for the flange portion of the install but he generously stayed until our toilets were fully replaced. We definitely found our go to plumber!

Chris is amazingly thorough, knowledgeable, experienced and focused on customer satisfaction. He…read moreexplained his thought processes while investigating an unlocated leak and provided multiple ways to proceed. In just one visit, he gained my trust and FATman Plumbing Pro is now my go-to for future needs.

A+++, best in the business!!!…read more Have had them replace our entire (original builders install) HVAC system and do our semi-annual services...

We had Jerrid arrive on time and ready to listen to a problem that popped up hours after our…read moreappointment was scheduled for our plumbing inspection. After crawling under our home he returned with options and an explanation of pros & cons of each. I could not have asked for a better person to handle our issue. Friendly, trustworthy & Professional. If any of you have felt ripped by a Plummer, call Travis Crawford and ask for Jarrid. An awesome young man!

I can't speak to anyone else's experience, as this review is all my personal experience and opinion…read moreonly, as I know not everyone will have the same experience and I also know there are some solid techs at this company (I have personally dealth with them), but unfortunately I had a nightmare experience with mutiple bad apples in my opinion, and it unfortunately resulted in the end of my storied relationship with a plumber that I thought would be the last one I would ever need, but as they say if something seems too good to be true it usually is... I thought I had found a plumber for life, but my personal experience with Option One ended up with me feeling as though they exhibited failed ownership in addressing an issue caused by errors from their techs, lack of accountability with regard to said issue and becoming confrontational and argumentative when the issue was brought to their attention. Long story short, I had a plumbing blockage that resulted in my front yard needing to be dug up and new pipes being installed in the yard. Upon completion of the job, I experienced flooding in my yard and requested Option One to come out and address the issue. They tried to claim it was an irrigation issue not their problem, but after getting another Option One tech and a plumber from another company to come out, it was confirmed (via photos) that the flooding was due to Option One failing to connect the piping correctly. Instead of taking ownership and accountability for the issue, I was met with defensiveness, along with the above stated lack of ownership and accountability. At one point in the process I even had to ask one of the techs to leave my property because he had such a dismissive unprofessional attitude. I could go on and on but I have already wasted so much time on dealing with this issue that it isn't worth any more of my time. At the end of the day, I found another company to correct the failed work done by Option One and this company apologized on behalf of Option One, as this company felt bad that I had to go through such an ordeal, given that the plumbing industry is already viewed in a negative light by many, right up there with mechanics, car salesmen and attorneys by some. You can read my past reviews to see how much I praised this company in the past, which is why I was so disappointed by what in my personal option was a complete lack of accountability and ownership by multiple individuals across the Option One company. After giving this company multiple five star reviews over the years, I cannot recommend them to anyone anymore as the trust they gained over the years was lost in an instant and based on my personal experience, I cannot in good conscience recommend them to anyone moving forward like I have done in the past.

Daniel Jennings from Option One Plumbing came to my house and did a 100% awesome job checking every…read morepossible issue I could have had with my water pressure. He located the issue and recommended the repair. Thank You Daniel Jennings Barbara Serrano

Professional and timely service from Concord branch. Very satisfied with the Plumber's work in…read moreremoving the blockage in the bath tub.

Called and they were on-site within 2 hours. They had the drains open fast and went overboard to…read morehelp us understand where the problem was. It turns out it was on the city's side and they even marked the area to help out the city engineers,

Great service, would hire again, and recommend to friends. They were very quick to call me…read moreimmediately after I requested the quote. Very easy to schedule with, and the work was perfect. Had them fix a leaky tub, and a running toilet. Thanks for the help!

I've used these guys twice and had good experiences both times. This last job involved changing…read moreout a toilet shutoff valve which I was uncomfortable trying to tackle myself. Service Pro had someone out same day and he had it done in maybe 20 minutes. Price was very competitive to some quotes I was seeing from other businesses. Paying was as easy as putting my card in a reader and the invoice was emailed to me. These guys are definitely my go to plumbers going forward.

Smitty Drain and Sewer Inc. did an excellent job with my sewer repair and drain cleaning. Fast,…read moreprofessional, and reliable service. Highly recommend!

Awesome service! The technician was professional, knowledgeable, respectful and prompt. He…read moreidentified the problem and repaired it quickly, sanitized and cleaned up behind himself. I will use this service again because of the professionalism, knowledge and respect for my home.

The plumber Tim was so easy and to work with and polite. Very knowledgeable about Plumbing. Did a…read moregreat job, fixed my problem and out the door.

If I could give a negative star I would all because of Charles... I Had a blockage in my pipe in…read morethe back yard started on a Saturday I called for service on a Sunday they sent a technician Charles out to the house. We asked Charles a simple question how did you asses the situation and Charles went off, cursing, packing up his equipment and proceeds to leave with a nasty attitude. Charles was very unprofessional and although the work needed to be done he preceded to tell me how we didn't have the money to pay etc. needless to say I would rather spend my money elsewhere then to deal with a nasty technician like Charles.

They were on time. Texted me when they were on their way. Kevin was very professional and diagnosed…read morein 10 minutes. There was no up charging or shady "you need all this" . Would use them again with no reservations.

Very professional and quality work very efficient. Called to get service they came and completed…read morethe entire replacement in same day. Very satisfied.

Very professional, no bs, no pressure to upsell!! Friendly, made sure we new exactly what he was…read moredoing . Before he entered a room to work he asked permission to go in the room. For example breaker panel is in garage he asked permission to enter. Very nice touch

These guys are great! The service agent walked me through…read moreevery aspect of my repair and responded within 24 hrs. Resolved my issues and gave me a great price. Very friendly and professional THIS IS A FAMILY OWNED COMPANY.

HOTCO replaced my hot water heater and did a great job. Their price was reasonable. Everything…read morewent smoothly. I believe the technician was David. Thanks HOTCO!

Quality work done and quickly!! Plumber was here on time and…read moredid his work efficiently and at the price quoted. No surprises!!!