Bad service bad room for 400 a night a rude owner that told…read moreus it was our problem that she had a bad day! worst ever... travelled all over Ontario and Canada. Avoid this place at all costs!!

Stayed for two nights in 2017, beautiful hotel, breakfast, room. Scenery was lovely. Location…read moregreat. Not far from campsite and lake. River directly behind hotel. Patio exit from most rooms. Highly recommend comend if you are staying in Goderich!

Our golf league has be staying at the bedford for a golf weekend in August for about 20 years. All…read morewas good until about 3 years ago when the ownership changed. Booking mistakes were made, the hotel became run down, staff not friendly and rooms were rarely or never cleaned during our stay, this year we booked rooms for about 17 people with stays varying from from 2 nights to 3 and 4 nights. upon checking in most room assignments were wrong and lengths of stay were wrong and most rooms were double booked. Our weekend golf tournament was cut short and most had to vacate there room and go home early. As a group we have spent thousands of dollars at the hotel, restaurnat and bar, but the staff did not seem to care. They were more interested in us leaving and their double booked guests paying more money. The ownership at The Bedford should probably look for a new business adventure that does not require "Customer Service". We will definately be looking for a new golf venue for next year. it it sad because Goderich is a very beutiful town to stay in and places like the Bedford leave a bad taste.

Stayed at the Bedford last night... We were happy that the room was very clean but overall, not…read morethat impressed. We would consider staying here again if the staff was nicer, but the woman at the front desk was snippy and not very friendly. Pros: great location, clean room, free parking, good coffee, reasonable price. Cons: rooms really need updating, poor breakfast options (just white bagels), not very friendly staff.

Garbage motel and garbage owners. Rooms are run down, awful colour schemes, spiders everywhere,…read morehalf of the advertised features were missing or not working in our first room which also had a door leading into the office through which we could hear their loud tv shows and the owner yelling at his kids!! The owners attitude is beyond horrible. Toilet stopped working on our second night around 11pm. Called down to front desk to tell the owner, he paused for a long moment and said "....I guess Ill see what I can do." Okay? 15 minutes later he shows up at our door and when we open it he literally tries to hand my mother a plunger and walk away.... I dont think so! So I call him out, telling him we are paying to stay here and we will not be plunging his toilets for him. He gives me the dirtiest look and walks in to plunge the toilet. Works on it for a few minutes, then stomps out of our room, ignoring our questions and slammed our door!! I honestly could not believe it. If you dont want to serve your customers then DONT BUY A MOTEL you moron! Not mine or my familys fault that you hate your job. I hope this place tanks and he ends up homeless. Such an asshole.