I was coming to portage dental for years and never saw the same dentist. That's not a problem but the last time I went, I had them fix a filling and the dentist didn't file it down correctly and I was in pain for days. I called them four times and never received a call back so I had to make an appointment with another dentist to try to fix it but they needed my x-rays and they called portage dental multiple times and never heard back. I'm very disappointed with service and won't ever go to portage dental again. read more

Zero stars been a patient for over a decade.tell patients they have to have a procedure violation of patient rights dont enter data correctly saying hippa forms are not done.Dentists are incompetent.Full extractions and dentures do not require 3 times of opening you up!!!! read more

Was told it would be around $117 for an exam and x-ray. We did in the room for 40 minutes before I saw anyone they did x-rays and referred me somewhere else. I was been told that it would be $242. This office is nothing but a money grabbing scam! read more

I went in to get an annual cleaning and they told me I had 8 cavities! I questioned them, and the assistant told me that sometimes when they are in between teeth they count them twice. So I asked to see the x-rays. I didn't see any cavities etc. they were talking about so I went for a second opinion. My second opinion was Dr. Kurz in Ravenna. I went there the very next day and he told me my teeth were perfect and clean. I had to pay for another office visit for a second opinion because Portage Dental can't get their crap together. I see there are plenty of other people in my situation. Why are these people still open? Lets not even talk about the lack of privacy in the facility. Or how many times my chair was bumped by the staff walking by etc. So unprofessional. Will NEVER return. read more

I went here for a routine checkup/cleaning. They informed me I had 6 or 7 cavities, and that I needed a root canal. I had a small hole in my back tooth from a filling coming out, but I let them know I felt no pain. They scheduled me and let me know it would be about 1,000 dollars for everything. I was worried, so I went to another dental office for a second opinion. I was informed that I did NOT need a root canal, (just a really small filling was needed) and that I had 1 cavity. Not 7. I'm not sure if they were just really wrong about the X-ray at portage dental, but it's really scary that I almost had a very unnecessary procedure. Just be aware if you go here. read more

We have been coming here for a while and they discovered a serious problem with my one son that a past dentist missed. This is a problem that could of cost my son a lot of pain, not to mention a lot of money. I spoke with a family member who works for another dentist and she verified everything. So my kids will continue to come here. The only thing that I have a complaint about is the wait to be seen. Expect at least an hour to be called when they are really busy. Everything looks clean in the waiting room and the back rooms are private and clean as well. There is no foul odor here. It smells like a dentist office. read more

Been coming here about 7 years and the only issue I have ever had was that I don't know the dentist. When I expressed my concern I was informed I could request one of the dentist and have the same dentist each time. That is what I have done. Really like my current dentist. My old private dentist who I loved does not take Medicaid and my disabled son has medicaid. To make it convenient I switched us both. I like knowing who my doctor is each time. I have never had a problem here never had a long wait, office is always clean. Always take us on time. I am always able to schedule my son's cleaning and mine at the same time very convenient. read more

I went to Portage Dental due to extreme pain in my upper middle molar. This particular tooth had a previous injury from childhood and the inner side had been drilled and filled multiple times through out my lifespan. The filling fell out months ago. I was dealing with a health issue and it wasnt bothering me so I put it off. Admittedly too long. I was chewing gum one day and the too broke in half. I've been in horrible pain since. I went for an extraction. They wanted to do a root canal. (Have had one and still lost that tooth) I declined. Then was told my roots are too long and need to see an oral surgeon. Their surgeon isnt available until January 5th They have me on an antibiotic. I'm on the second course and still in the worst pain imaginable. There is the ideal and there is what people can afford. I cant afford to dump that kind of money on something that might not work (root canal). I think Portage dental is vindictive and cruel. I'm going elsewhere Today! read more

Had new dentures made. The impressions were a mess and had to do one of them over again. Dentures "looked" beautiful. Uppers were great. Lowers hurt so bad I could not keep them in my mouth. When I went in for an adjustment. I explained the issue I was having and the response from the dentist was less than stellar. The bite was way off, a difference of at least 1/8 inch. Could only bite down on one side. Gums rubbed in several spots. After she adjusted them, the dentures were still impossible to wear. Her explaination was she wanted to have suction on the lowers. What good is suction if the teeth are not functional. Same thing at the next adjustment. Finally I gave up and did my own adjustment. I have had my first real meal in two weeks, that did not include a spoon. And no more pain. The staff was very nice and helpful. I guess there was a personality conflict with me and the dentist. read more

I highly recommend this dentist office, especially for young kids. My son has special needs and is terrified of the dentist. I wish I could remember the dentists name, but she was FANTASTIC, as well as her assistant. We virtually had no wait at all and I expected a long wait since that's usually the case when it comes to a dentist office. Furthermore, most offices that accept children have a 2+ month wait just for a basic exam. I was able to schedule my appointment for the next week and my son was a new patient. Very clean office, every single staff member was a pleasure to speak with. The dentist gave me very helpful advice and also acknowledged a concern that I have had with my sons mouth that other doctors wouldn't even hear about. The dentist was so gentle and kind, and I was able to hold my son and she comforted him. He didn't cry one single time. We traveled all the way to Ravenna from Akron due to amazing word of mouth from my friends and I am glad I did so! read more

I had an upper denture made at Portage Dental in 1980. I still am using the denture today. It fit well after some minor adjustments that they made at no charge. EVERYONE in the office, the girls at the desk, the technicians and the dentists were all VERY cordial and kind. No question was stupid, thank God. I feel very comfortable there and would recommend them highly. Also, I live about 8 miles south of Kent, Ohio and Portage Dental of Ravenna, Oh is not far for me to travel. read more

Portage Dental said my insurance would pay for a crown procedure after I payed my co payment. When I was about to get the crown procedure done, they stated that my insurance would pay for X amount. Months passed and I got billed for X amount. I called Portage Dental and they said they didn't know why the insurance wouldn't pay the bill. I called my insurance company, they said they faxed Portage Dental the policy coverage and verbally confirmed the insurance policy as well. Portage Dental is holding me liable for the bill after they misinformed me about my coverage. My insurance policy was faxed and verbally communicated with Portage Dental and they scammed me. read more

Not very clean, smells bad and they seem to just want your money. If you have insurance they insist you need unnecessary dental work.