Dr. S and his staff are amazing! This was our first experience with orthodontics and we could not…read morehave asked for a more kind, knowledgeable, and helpful office and staff! If you need orthodontics look no further!! You will not be disappointed!

I came in for a consultation about a week ago and was thoroughly impressed. Dr. Andrew was so so so…read morenice!! I was quite shocked by how lovely and pleasant the staff was as well! Andrew went through all of my options with me and left me with a deep understanding of what needed to be done and why. The prices were very much out of my budget unfortunately, but I think the prices are pretty universal at any orthodontics. If I ever could fit this place into my budget I'll definitely be choosing them.

Dr. DeShields is an excellent orthodontist. Very caring and honest. Great staff and office and…read moregood hours. We are very happy with the results.

Review for Sher Smiles Orthodontics and Periodontics (Dr. Deena Sher)…read more (If we could give zero stars, we would.) I, Dr. Howard Friedman MD regret having to write this, but my wife, Ibojka Friedman's experience at Sher Smiles was profoundly disappointing--particularly because it wasn't the dental care itself that left a bad taste, but the deceptive and unethical billing practices. Dr. Deena Sher evaluated what was clearly a minor, benign mouth lesion. The initial consultation was nearly $200, which we expected. What we did not expect was an additional $600 fee to "prepare" the lesion for outside pathology review--on top of whatever the external lab charged (which was not included in their estimate). That brought a simple, benign oral cyst to a cost of over $1,000, despite our dental insurance. The most troubling issue is that Sher Smiles chose not to submit the pathology charges to our insurance. Why? Because it didn't benefit their bottom line--just ours. That decision was made without our input or consent. When you're facing a potential health issue, you want transparency and trust. What we got instead was a surprise bill and a sense that profit took precedence over patient care. A benign diagnosis came at a premium price--and Sher Smiles made sure we bore the full burden. That's not just disappointing. It's unethical. We would not recommend this office to anyone seeking honest, compassionate care. Buyer beware.

From the owner: Orthodontist that cares for his patients.read more

Both of my children see Dr. Sullivan for their orthodontia. Dr. Sullivan and her entire staff are…read morefriendly, helpful and always return phone calls promptly. Dr. Sullivan is very kind and speaks directly with my children about their progress and treatment. My daughter had a long and complicated treatment, got her braces off and her teeth look beautiful. My son is still undergoing his orthodontic care. I highly recommend her for your orthodontic needs.

I've never left a negative review before in my entire life, but I feel compelled to do so for the…read morebenefit of others. Over three months ago, I visited Dr. Sullivan for an initial consultation, referred by my general dentist. Dr. Sullivan disagreed with my dentist's treatment plan and mentioned his plan was too aggressive which I understand, but she did not come up with any plan or outline the next steps, leaving me in the dark for months. When I followed up two months later, the office was uncertain about how to proceed and referred me back to my general dentist, who reiterated the original plan and directed me back to Dr. Sullivan. Sullivan finally comes up with a plan but I had some questions to understand the procedure, how long it was going to take, etc. They got annoyed with my questions and told me they could not answer them anymore. Part of the reason I had questions was due to the fact that they kept changing their plans; they first wanted to do Invisalign but then decided braces was better, then they were not sure if partial braces would be better or full. When I asked my questions the receptionist whose name was Sandy told me (in a raised voice) they were done with me and frustrated with my questions and did not want to accept me as a patient anymore. Now that is after over 3 months of no progress or plan. I wish they had decided that 3 months ago. Also, their fee is among the highest in the Northeast Ohio area, quoting $8,280 for metal braces, which seems excessively high, especially considering another orthodontist once assessed my case (when I was 13) as not requiring braces. I currently do need braces, but I believe my situation is not particularly complex, making the quoted price seem even more unreasonable. Their quote did not have a breakdown of the prices and Sandy was not willing to clarify/explain the details related to the quote.

Dr Adenwalla is super smart. He did my daughters braces. It was such a great experience from start…read moreto finish!

What a great Invisalign experience! I don't usually write reviews, but I felt strongly enough to…read morewrite this one. From the minute I walked in, I felt like family. Dr Adenwalla immediately made me feel comfortable with his clear understanding of my case, familiarity with all the new advances in orthodontics, and easy-going personality. The staff is incredibly friendly and responsive. I traveled quite a bit to be under Dr Adenwalla's care, and so far my results have been great. I look forward to continuing with Dr Adenwalla and have already recommended him to my family members and friends!

They overlook appointments, Their staff is unprofessional, and their business hours are garbage.read more

I wish I could give 0 stars! I got my braces put on in 2021 and the practice is so overbooked they…read morecan't see patients every 6weeks as they are supposed to. I missed an appointment and never was able to get ahold of the office again. I got threatened by a debt collector to ruin my credit with the bill and Here I have paid almost 5k dollars and haven't received service! they never answer the phone and leaving a voicemail is like talking to a brick wall. And to put the cherry on the top they won't even let u go to another location to receive service but here I am walking around with my bottom teeth missing because of their referral for extractions. My smile is worse off‼

Do not send your child here. I was a patient 15 years ago and at the ripe age of 12, I knew this…read morewas more of a business than a practice that cared about you. I remember there were about 6 chairs and everyone rotated in and out like some impersonal assembly line. My teeth were very spaced out, and the doctors told my parents and I that they would close the space and fortunately, I had room for wisdom teeth that would help further close the space years later. I don't have wisdom teeth. That should have shown up on the x-ray, but perhaps they were too busy getting everyone in and out to notice they probably picked up the wrong person's x-ray. It was never corrected. I found out 6 years later from my dentist, braces were off and still some unattractive space between my teeth, what they had been telling me all along was a mistake. I practice good oral hygiene and only have one cavity. The cavity is in the shape of the band that was around my tooth when I had braces. The orthodontists should have seen that there was a gap between the band and tooth, but they never paid attention. If they had seen it, I would not have a cavity. I know at least one other woman who went here as a child and has experienced this same incident. Recently, I discovered that I have to get a soft tissue graft on my lower bottom gums because of my braces. My teeth moved too much when I had braces and upset my gums and now they are receding. I'm not 100% sure if this incident is directly related to their practice but based on other experiences, I'm not ruling it out. Be patient with your research and find the best care for your child. If you received a recommendation from a friend to send your child here, that may seem like a good idea in the present, but I suspect there are many past patients who are still dealing with problems caused from years ago. This practice is not worth anyone's dime.

What can I say about Drs. Steven and Mark Misencik? They are absolutely the BEST orthodontists in…read morethe area, hands down. We visited a few orthodontists before deciding to take our children to them and believe me, the decision was not hard to make. We found the doctors (a) extremely knowledgeable, (b) experienced (thousands of patients have been helped), (c) personable, and (d) patient with our children and with us, especially since we ask a lot of questions. We have since recommended a number of our friends and relatives to their practice and every one of them has thanked us. You will be very impressed with the level of orthodontic care and their wonderful personalities.