The waiter is so professional. The food is delicious and reasonably priced. You have to have the…read morecomplimentary knots

Great place they treat you like a king, Dr. Nick and the…read moreteam make sure your pain goes away.

If I could give negative stars I would! Spent 3 hours and they never even checked vitals! Then had…read moreto wait to speak to a doctor on my phone! Nobody could properly explain the crazy system! Doctor asked my daughter if she had a fever- isn't that the doctors job?! How would we know? She had chest pain and they downplayed that saying oh that was test...?!‍‍!! Shame on a billion dollar corporation that claims this is "urgent care!!!"

Great from start to finish. Lots of parking…read more Professional check in with Amy. Treated kindly regarding health concerns and care. Use of imaging for diagnosis. Evaluation by Diane with follow-up pending. Will definitely be returning for my medical and urgent care appointments. What a relief !!!

beware....my wife slipped on the ice outside the front door of…read more delnor out patient...no salt or attempt to clear the ice..hit her head on the concrete..they brought her in, apoligized and got maintenance out to take care of it..they did a few tests and released her..THEN SENT us a bill for $5000,00 tried to talk to people in charge but was just dismissed Horrible experience..

Since becoming part of DuPage Medical Group, the practice has gone downhill. No ability to call…read morethe office and actually talk to a human being. The worst part are prescription refills. Thr staff actually says please giveat least 5 business days to process. If they don't get to it, guess what? You get to go through horrible withdrawal symptoms as the office staff expresses nothing more than indifference.

Dr is AMAZING! Unfortunately the office staff is far from…read more 25-45 min wait times on the phone, even longer waiting to be seen. My family has been going here for 9-10 years, finally switching. Since dupage took over it has been a mess, no follow through with getting pre-authorization info to insurance- when I call to ask about an issues I get the run around. I was recently told by the office manager that she doesn't want to "deal" with trying to get my Gma her meds. Been waiting almost 2 months for other meds for family 3 weeks AFTER a fractured tibia, I FINALLY got a call from the nurse (after calling 4 times to see what was going on) It's a mess- great dr but unless you have all the time and patience in the world- don't bother going.

STAY AWAY!! THEY DON'T CARE ABOUT THEIR CLIENTS! Made my appointment for my daughter on Jan 5th…read more Was told I would be emailed paperwork but never received any. Got distracted with life since my daughter suffers from severe OCD ADHD and Depression and was in and out of the ER with her. Was counting down the days till we finally saw the doctor in hopes we would get some help finally and received a text message on January 30th confirming her appointment on February 6th. It told me to log into the app which I thought this was where I would fill out the paperwork. So I downloaded the app but there was no doctor or appointment info on there. I reached out via text and left a voicemail message expressing my confusion and concern for not receiving paperwork as her appointment was soon. Never heard back. Called again the next day and left another message. Someone finally called me back to tell me that my appointment had been canceled because I didn't fill out the paperwork within 72 hours back on Jan 5th when I made it! I was shocked and confused since I just received a text confirming her appointment and also upset since I never received an email either. She claimed that she sent me emails but I asked her why not call or text me to see if I received them since I clearly wasn't responding to the emails? She avoided answering that question. I pointed out I left a voicemail and never heard back which she said she never received and then I gave her the number of the text confirmation and she claimed it wasn't from their office. I asked to please ask the doctor if she could squeeze her in since we waited for so long but I received a text message the next day saying she couldnt get her in for months and referred us to other places. This is how much this office cares to have you as a client! They don't want to take any accountability for their lack of communication nor do they care to fix their mistakes. Would not recommend!

Dr. Cecilia Berumen provides me with compassionate, individualized care. Each visit has brought me…read morecloser to long-term goals. She helped me get back on track with my proactive mental health treatment, my career, and personal relationships. Our Medical Center has proven over and over their commitment to their patients. I would recommend Cecilia to anyone in need of direction. Best wishes to you all!

Entire experience QUALITY. Pleasant, friendly, thorough, and…read moreefficient. I highly recommend WellNow St. Charles.

Awful. They should remove the "Urgent" from their name. Was checked in and triaged quickly. Then I…read morewaited in an examination room for 50 minutes, and only when I decided to leave did they notice me. Told me it would only be another 5 minutes, and would I please reconsider. No way. I left and won't go back.

This place is the worst, should be shut down. Ripping off the public by taking money only to tell…read moreyou to go see a specialist. What is the point of urgent care if they cant treat you. At the very least why don't you tell people that the 3 minute visit with the Dr. is free. Ripoff

Thank you, Nurse Michelle and Doctor Shah. Nurse Michele answered my questions about my blood…read morepressure and shared with me her background in nursing. Dr. Shah sorted through my nervous ramblings and with his questions, diagnosed my issues and explained to me my TMJ pain dysfunction syndrome and acute sinusitis and prescribed medications.

I had a breast reduction done. I had a recommendation from a friend to see Dr. Ghaderi. Let me tell…read moreyou, as soon as we met and chatted about what I wanted I knew I was in the right hands! He has been truly AMAZING and life changing! His bedside manner is outstanding! I think he saw that I was nervous and always made me feel I was making the right decision! He made me feel confident in my own body again! I would recommend Dr. Ghaderi over and over again! Thank you Dr. Ghaderi for everything :) Everyone in his office has also made this process so easy! Very kind and respectful!

Totally outstanding care and his surgeon skills are way above Exceptional ! I wish I had known…read moreabout him for my other surgeries . The staff is excellent too! I can't say enough about his care from beginning to end. This is a resent review.