Great place to base your trip to Mendoza wine country. The hotel is right in the heart of Mendoza…read moreon the Plaza Italia. Very well kept, the common areas are nice and the rooms are as well. Mercedes is a lovely innkeeper, very knowledgeable about the local area. Her house rules may seem too strict for newbies, but I think it's just because she takes an awful lot of pride in her property. Great location overall though.

While the physical accommodations may not be luxurious, Javier, the hotelier of Plaza Italia is…read moredefinately superb, and the location in downtown Mendoza is good. We booked a one-day excursion to the Uco Valley with Javier, who personally drove us all day. Here is where the excellence comes in: I am a Foodie and enophile, and I wanted to taste the renowned Malbec wines of Mendoza. With a visit to three separate wineries and a lunch, all included. While the lunch was excellent, I was a bit disappointed at the age of the wines offered. In view of this, Javier scheduled an additional trip to the second wine growing area of Mendoza at no additional cost. These wines were exactly what I was looking for and I greatly appreciate the effort. Javier and his mother Mercedes are excellent hosts and we highly recommend them.

We had a nice stay at this hotel while visiting Mendoza. We wanted to stay at a hotel in Mendoza…read morecity, in a central location from where we could access the wineries and restaurants we planned to visit. This hotel is a 5-star, luxury hotel and although affordable for people paying with US$ or €, it's pricey for local standards. Our room was pretty spacious and even though we had two queen beds, it didn't feel too cramped. The bathroom had a separate shower and bathtub and they provide basic toiletries including body lotion. The bed was pretty comfortable but the pillows were not as great. They don't provide robes nor slippers which is odd for a hotel of this standard. The rooms have amazing views of the mountains. They have a small gym with a few cardio machines, some free weights and a multipurpose weight machine. Adjacent to the gym there is also a small pool which gets pretty packed especially in the early evening as people make their way back from the wineries. The breakfast is served at their main restaurant and it was fantastic. They have pastries, different kinds of breads and cold cuts, hot items such as eggs, yogurts, etc and even some sparkling wine for those looking to get a head start in their wine tasting. They do also offer espresso drinks free of charge and their coffee is nice and strong. I don't recommend making any airport transportation or remis arrangements through the concierge as the prices they quote are so much higher when compared to those you can get at the airport or even arrange yourself online through private companies. Make sure to pay for your stay with your foreign credit card that way you don't avoid having to pay the tax on the room stay.

This hotel is a two star experience at best. Safety concerns are my number one issue as my door…read morewould repeatedly open after being firmly shut. On my last night, I asked for a taxi to be called 30 minutes in advance, 45 minutes later the host asked me if I had the Uber app. There was then no doorman to help me with my luggage. I asked for a bottle of water while waiting for my Uber and they tried to charge me, I drank their non fresh fruit water instead. Two members of my party got sick after eating the breakfast. Would not stay here ever again.

We stayed here for a night only while in Mendoza as we spent most of our time in the wine valleys…read more The overall service was great at check in and room was good. I wished they had given us the room with a view of the park but that's totally fine since it's only a night.

Such a great staff and the food was amazing! Restaurant staff are really nice and try very hard to…read moreaccommodate you. The concierge front desk ladies are so sweet and also very knowledgeable on which wineries to go to. They booked all of our wineries for us, which was extremely helpful. Definitely a must! One of our favorite hotels!