It's been over 2 months and still no refund on my $20 fraudulent charge that has now turned into a subscription charge. I have followed up with phone calls as the request to my last post with no calls back. This business should close up shop. David, if you really want to do more than just damage control, call me back read more

They are a bunch of liars and all they do is charge you for work not done, they charged to replace this mercury motor with a Yamaha but as you can see there is no Yamaha and now they don't want to reimburse the money they took read more

Mobile Marine Mechanic FL - Poseidon Marine - Old mercury motor - Boat Repair Near Me - Ruskin, Florida

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You will be most sorry if you contact these people. They charge $350 dor a quote trip charge and then $350 for the first hour. Looked at my boat. Knew much less than I already knew. Said they could not assist. Doubt they were certified marine repair personnel. I was charged $700. They were at my dock twenty minutes. Beware of the scam! read more

Like others have said, these guys are complete rip off artists. I had an issue with my battery switch for which I called. I spoke with Luke, who told me it would be $100 for priority service, plus $215 per hour and they don't bill you for travel time. Of course, this was misleading. Its actually $315 per hour. Including a $315 up front just for them to show up. Of course they sent me an authorization form with all $0 values. None of this was specified on the form. To their undeserved credit, they did fix the problem. However, when I got the bill, it was a jaw dropping $1268.05. I understand that given that this was same day service, and that they come to you it was going to sting, but this is a stratospheric fleecing. Do NOT give your business to these scammers. read more

I would encourage anyone looking for a marine tech or support on their boat to take these negative reviews seriously. I had a very challenging experience with this company. If you do decide to move forward with them, I'd recommend that you read the documentation extremely closely and insist on a written estimate before any work begins, because they don't seem to do that as standard process. If you have a complaint or question about anything, be prepared because they will deflect and refer to their documentation and say, "well we disclosed this or that". This is technically true, but hourly pricing, fees etc is in the small T&C level detail/text - and you'll be stuck in a tough spot. In my opinion costs weren't clear. When I discussed this with their team, during and after the project, they were confrontational, and basically made it seem like it was my fault. Again, if you are going to work with them, know that you have to be on guard and be your own best advocate and ensure you're comfortable with all the details before they show up to your boat/property etc. read more

if your considering doing business with this company forget it. As you can see through the reviews David spends most of his time answering bad reviews. American express saw the fraudulent charge on my credit card after reviewing the circumstances and agreed it was exactly that and refunded my money. They never obtained authorization ignored my text, refused my phone calls and charged me anyway now they want to sue or put a lien on my boat. luckily I saved all communications. I hope to counter sue for everyday I lose. people you don't want to go through this just stay away from Poseidon marine Especially David W read more

Avoid This Company - Serious Concerns About Professionalism and Billing I hired Poseidón Marine Services for a $1,500 hull repair and paid a $600 deposit. The job was scheduled for October 18, then repeatedly rescheduled with no proper communication. When the technician finally came, he left without doing any work--yet my card was charged over $3,300 without permission. After contacting American Express and providing evidence, the charges were refunded. But Poseidón then charged me again, for an even higher amount, still without completing the repair. I continued trying to get them to fix the boat. When a technician eventually arrived at my home, he claimed my batteries needed replacing. This was impossible--they had been replaced just the week before. My mechanic went to check and told me he was concerned the technician appeared to be under the influence of drugs. That was the final straw. I immediately blocked the merchant on my credit card to prevent further unauthorized charges. This company gave me one of the worst service experiences I've ever had. Unreliable scheduling, unauthorized billing, alarming employee behavior, and zero accountability. I would never recommend Poseidón Marine Services to anyone. read more

Hands down the largest rip-off I have ever encountered in any type of business. They billed me $1,100 for 15 minutes worth of work. After putting the $1,100 on my debit card they said they would not use for anything but to hold my reservation. after numerous calls and nobody answering, I finally got to talk to someone who listened to my service questions and said I would receive a call back about the horrible experience and of course never received a call. They just swiped my debit card at 5:00 a.m. in the morning and never called me back .Now they just don't answer the phone. On top of that they took the credit card number they would never use and bill me $19.97 every month for a service I never authorized and I finally was able to get the bank to stop payments. Never never call any of these sponsored numbers. They use this Poseidon name for all kinds of different websites but they have no qualified mechanics, No customer service and they should be in jail. Absolutely positively told me they would not use my credit card for any charges until I approved the work which they did not do on top of the service team only working 15 minutes to reconnect a battery and charge me $1,100. I had to take my boat to another reputable Marine and have them fix the damage to my electrical panel that these two unqualified mechanics destroyed. The better Business bureau told me they have dozens of phone calls about these companies and they are looking into this scam. read more

stay as far away from this company as you can. i can not emphasize this enough. it is a total scam company. they post on there social media that they are the #1 rated mobile marine service 4 years running but that is bullshit. they have no verification that this is true because it is not. this company will charge your credit card relentlessly and you will have to dispute everything. this is a total scumbag company. plug their name into chatgpt and see what comes up. they will threaten you with a mechanics lein on your boat, they will charge your cc to come back and fix their messed up work. they will damage your boat and ignore you when you ask them to fix it. all their estimates say $0.00 and then they hit your card for a diagnostic service/report that you never ordered but it is in the fine print of their estime. stay away. i am filing suit against this company and reporting them to so many different state regulatory agencies. read more

Poseidon Marine only returns calls to confirm billing. I asked for emergency service at Stock Island and the nice but inexperienced mechanic came on board and left 8 hours later. The same problem occurred back up to Marathon and they sent the same mechanic! What about their warranty they said they stood by? Not so! it took him a whole day to diagnose the problem that a local mechanic took an hour and a half! The mechanic also wrenched off the engine bleeder valve that they did not acknowledge nor replace. That left me stranded at a marina for 10 days. I had to order the part and get it installed using another local mechanic. Oh, and they also signed me up for some useless ongoing plan at $20/month that I did not realize was optional. I would not recommend this outfit. I had spent the last 11 months looping so was used to managing my expectations, but this was very poor. read more

Dishonest, Unresponsive, and a Total Scam Operation We hired Poseidon Marine Management to troubleshoot our engine issue, but they didn't even do the job we hired them for. Instead of fixing the problem, their technician wasted over two hours taking random photos and calling it a "full diagnostics." Nothing was repaired, and the issue remained exactly the same. Then came the overcharge -- they billed us well beyond the agreed amount, adding unauthorized "labor" charges that we never approved. When we tried to reason with them about the overbilling, they went completely silent. No explanation, no accountability, nothing. After we disputed the charge with our credit card company (which ruled in our favor), Poseidon Marine had the audacity to charge our card again (with the amount more than we disputed). No communication whatsoever. Just because they still have our credit card info. That's blatant and unethical. And let's be clear: their management is a total joke. If they ever try to respond to this saying they take customer concerns seriously, don't believe it. They don't. They're just as silent, evasive, and dishonest as the rest of their operation. Plus their "diagnosis" was completely wrong, and we found a different mechanics that identified and fixed the real problem. This company is a scam. They overbill, perform useless work, and then hide when you call them out. Stay far away. read more

Don't do it. I had a 1 hour cap on an appointment, was was going to be 250 with other fees it's almost 400. Ended up needed a battery. Which I went and bought. They then tried to charge my card for 4 hours, texted and called in regards to the invoice then they send me the attached text message. I'm disgusted with this company. Everyone with a boat will know about this. The tech was nice but this is outrageous. He went to Wawa to get food when I went to get a battery and they still tried to charge me after he clocked out. On vacation for the first time in years so wanted to be lazy not hook the thing up and take it in but lesson learned do not trust a mobile mechanic. I feel dirty and robbed after dealing with them. In total it was almost 500 for less then an hour of work. With a military discount they gave me since my dad served. Just bad business and aggressive pushy tactics. read more

DO NOT USE THEM!!! Total scammers. I called them to take a look at my boat. They immediately required a credit card to be on file. That should have been my first clue. He came out at 8:10 am and was gone by 9:15 am. His diagnosis was that my third battery was dead. I ran to Auto Zone and got one. He installed it. Later on that day, I had been given a repair estimate. But I got an email bill of $826!!! Diagnosis was $215 and labor was 2.8 hours. Such BS! I'm disputing the charge on my credit card. I refuse to pay these scam artists. Please be aware!!! read more

I hired them in July 2025 to do a 100-hour maintenance on my 2016 Four Winns 290 Horizon boat with twin 380 Volvo Penta engines. It took them 3 on-site visits to complete the job because the first time the mechanic didn't bring the right tool to pull the prop. The second time he broke the wrench and finally the third time he got the prop off and completed the service. Each time I was charged a barge fee of $350.00. During this period, I told them that the starboard engine was running hot. They said the impeller needed to be replaced. I said to the mechanic that both impellers should be replaced, and he reassured me that the Port side motor was fine. He replaced the starboard impeller and started both motors and the port side impeller went bad. *I paid for his time to leave the site and get the parts each time. During the 3rd visit I was told the bilge pump was bad and needed to be replaced. I agreed and was charged. I was also told the house battery was bad and needed to be placed, again I agreed at the price of $750+ labor and was charged. I was out of town for a few weeks and upon my return found that the boat still was overheating, the bilge pump didn't work and that the battery was never replaced. On the 4th visit (with a promise to make things right from one of the owners Shaun) the mechanic replaced both impellers again with NO improvement, still overheating. 5th visit replaced bilge pump and told me that the pump that he removed had been on the boat for a long period of time. I found the exact matching battery to what was on the boat for $200 at retail pricing and installed it myself. Issues as I see them. 1.) Falsely charging for services & parts not preformed (bilge & battery) 2.) Price gouging (battery) 3.) Charging repeatedly for services poorly done or not done correctly (impellers) My bill to this point is $8,128 and I still don't have a boat that I can use. read more

Dont do it. My Experience was a nightmare, agreed to a $400. Service call with one hour to diagnose an electrical issue on a 2023 Mako, I on the phone if authorized warranty yeah I said you have a computer you can plug into it. He said yes we do the majority of our don't require it. I said listen I want you to plug into it with the he said not a problem to $400. An hour later, kid pulled up in a Prius and did not have a clue or computer to plug into it. He. spent most of his time on the phone with a mercury rep,, they said it needed an engine wiring harness took the dealer he plugged into it. It needed a craft junction box $75 part. They charge my card card for $1500. It's my opinion theseguys are professional thieves. I'm telling you to stay away. read more

Zero stars if I could. Stay away. They will take your credit card run up the costs, not give you a total cost ever, and then tell you to shove it and hang up on you when you question it. If anyone has ever bleed a hydraulic steering system or replaced 6 butt connectors on a bilge pump, they charged me 7 hours of labor plus parts for a total of $1,600.00. I made a huge mistake calling these crooks.... read more

Hired them to install New Garmin unit. This was a 2nd Garmin being added to dash as a fish finder. Estimate $550. I asked technician to call before they started because wanted to add instructions on power source. Saw the technician on camera and he was on boat taking out a 24 inch Garmin Chart plotter. Called frantically to talk to installer . Why??? He said was going to replace with the new one . Total idiot . Broke the current plotter display. Added the new Garmin. Did not install correctly and depth finder does not work. Now neither unit works. Called over 10 times they schedule appointments and no show. Charged over $2000 after $550 quote. They sucker people that dont live local and when they come back to boat find service was not performed read more

This company charged me over $1500 for less than 2 hrs. of time their tech did nothing except tell me what parts I needed which I later found out I did not need. I ask them to install a new remote control for a yamaha outboard. The issue was differnt pin configurations on the new remote vrs old. Their solution was to order three parts which in effect rewired the entire system which would have cost me over $500 dollars and I only paid $300 for the part. As it works out their is a simple fix which is a new adapter which cost $39.00. I ask them to cancel the $1500 and send me new bill for the hour he worked but they refused saying that would take weeks. I refuted the charge and now I will file legal action. I am a doctor and their business practice in my case and on many other reviews shows a pattern of fraudulent charges. I would suggest you read their reviews before doing business with them. I personally will never do business with them. Please pass the review onto anyone you know. read more

terrible experience, just took pics n send you big bill because you have to sign credit card authorization form before. total scam

Absolutely do not use this company. They are extremely unreliable. I requested service, and several days later someone showed up at my home without warning--while I was at work. By that time, I had already hired a far more reliable mobile marine service, who fixed the issue for $450. Here's the kicker: they still charged me over $700 for an unauthorized visit to work on a boat that had already been repaired. Go figure. read more

This company is the worst. I have a jet ski with an inoperable display screen under warranty. This company said they do warranty work for Yamaha and could repair it. Long story short, a technician came out and spent hours and sent me a report saying the screen didn't work and needed replaced and that they actually aren't a certified Yamaha warranty providers. No joke charged 500 to tell me the screen didn't work Which is why I called them in the first place. Total frauds. read more

Exceptional service! They communicated well and the technician was absolutely spectacular. They had me fixed up in no time all had a great price! read more

Mobile Marine Mechanic FL - Poseidon Marine - Poseidon Marine vehicle. - Boat Repair Near Me - Ruskin, Florida

Great service and the staff was so nice. I would recommend them to everyone. Thanks for the wonderful service.

This company is a complete sham. Fraudulent charges, complete lack of interest and explanation of services and experience of the mechanics that they sent to our home. Conflicting reports and a complete lack of any and all consistent communication with any one individual. We are calling our attorney. My biggest suggestion would be keep your records in order screenshot your texts and get a good attorney. I have spoken to mechanics I've spoken to Dave in sales, Sean, Justin, Chase And the district manager Jose countless young ladies in the accounting office or clerics that answer the phones and have still not been able to get anyone to come out in any sort of supervisory manner and inspect the work that was or was not done and explain the charges. I have attempted again today to reach out to Chase Justin Sean and Jose let's hope tomorrow Tuesday Jay respond. Let's hope by the end of the week someone of a supervisory communicative manner comes to my home shows me the work that they completed and explains the charges. And the event that that doesn't occur however I have completed a dossier including all text messages voice messages invoices to present to my attorney. I'm still hoping for the best but I'm expecting the worst from this company read more

Thia happened to us. We called for an estimate had to give card.. We said we would get back to them... They showed up 5 months later and went out back to boat with no knowledge to us they were out there.. We did not committ to the doing the service.. If we were not home the would have done the job and we would have had to pay. I told them to leave.. They charged my care 897.50 any way.. They should be shut done.. The manager is a blow hard and doesnt have any integrity. aJOhn 3.16 on bottom of ther web page.. Thats a joke there crooks!!!!!!!! Stay away from this business..... I wish there was a O rating.. SCAMMERS read more

HORRIBLE experience with this company. Charged for over SEVEN hours of work and $3,600 to replace two batteries in my 22-foot center console boat sitting conveniently on a hoist. Really??? My "emergency response" visit got moved from Thursday to Saturday, then to later on Saturday...all by THEM. So much for "emergency response." In trying to get the job done, I bounced from their Sales department to the Service department....no single point of contact. When their service "tech" arrived, he said he wasn't authorized to talk with me...the customer. I had basic questions, but... Near as I can tell, their whole model is deeply flawed, and I am paying the price for that. Never again. UPDATE: Below the vendor states that I changed the schedules. That is absolutely not true. The vendor was in control of all scheduling. read more

I suppose this review is going to fall on the same deaf ears it already has since no one from this company has reached out to make any attempt at making this right. I'm usually the worst kind of customer who simply quietly goes away and never returns when treated badly but, not this time. A few weeks ago on a Saturday, I was staying aboard my boat in St Pete and the AC through hull started clogging which is a sure sign the system needed descaling to remove debris and marine life. I recently had surgery and couldn't do the work myself so I called Poseidon since I've used them in the past for other problems. I agreed to the weekend hourly rate and okayed the work which should've taken a few hours at most. Seven hours of clock time later and the system still wasn't repaired as evidenced that the through hull water pressure was still a mere dribble. The tech left the boat in that condition Saturday evening. I complained to Moe (my contact) and he told me they were going to make things right and resend the tech the following week. We couldn't wait and certainly not in a boat in summertime so we cut our trip short and left early Sunday. The tech returned the next Tuesday and I was fortunate enough to observe his action outside the boat via my camera system. It was purely evident he was flushing at each unit instead of running the solution from the AC pump in the bilge even though he told Moe he did. In addition to the first 7 hours of work, I was charged again another 3 hours and the job was still not complete. When I complained to Moe on that Tuesday, he said the tech recommended a second pump be installed or replace the old one. Frustrated after spending nearly $3000, I called a competitor who had the problem corrected in an hour by simply flushing from the AC pump in the bilge. Yes, I did get some level of service by the first tech having cleaned the lines at the AC units albeit incorrectly which did reduce time for the second tech to finish the job. I'm in the car business and my dealership doesn't operate like this. We reverse charges or refund if the work can't be completed. At the very least, if a customer leaves our store and the problem they paid to be repaired fails again, we tow the vehicle back and fix it for free. Again, I know Poseidon isn't going to do what's right and I accept that there are employees in companies who would rather write in their defense when they get bad reviews rather than offer an apology backed by a refund. I hope they will learn from this terrible experience I suffered and have the good conscious to do something about it for the next customer. read more

Do NOT use this company! They have an F rating on Better Business Bureau for a reason!! They did work that I did not want nor approve and then they charged my credit card without authorization. Totally an unscrupulous company. read more

I went to the Jax Boat show where they had a booth and got referred. I have a Boat and 2 Jet ski's and was looking for 100 Hr's on all 3. When I got the boat quote it was $1800 (3X more than any shop in town), The jet ski quote was only about $150 more than my dealer. I canceled my boat appointment and rescheduled the jet ski's for March. OIn Saturday A guy named Justin called and offered me the proverbial too good to be true deal. He claimed he had a mechanic not doing anything and would service both my jetski's for half the price. I figured, why not? they are a business that was promoted at the boat show... The guy showed up to my house and serviced both jet ski's in an hour and 40 minutes. He builed for 5 hours. Good thing he did it on my driveway right under my Ring Camera. His arrival and departure are time stamped. Incredibly, One of their con artists called Melissa called me 30 minutes later to review my service. SHe proceeds to state the tech billed 2 hours on 1 jetski and 3 on the other. When I steted that that would be impossible as that would mean he still has 2 more hours of work and he was done an hour ago. She said she would check on it and talk to her manager. Reviewed the only invoice I got (only one of the jetski's) and I see they charged me $398 for the servicing kit that costs $90. Not even 10 min later they charge my card for over $2300. Haven't herad from them, and have not answered my calls since. Theives, Liars and cheater. Total scam artists. I disputed the charges and ready to go to court if need be. read more

Dont not give this company a minute of your time or a dime. In my opinion they are not exactly skilled technicians. No professional certifications were avaliable when requested. Unprepared for the task, lacking proper industry standard tools or education. Their difinition of skilled and mine are a bit different. I hired them to change a water impellar and reinstall a Bravo3 outdrive along with a water test for proper shifting and leaks. The tech was late, unable to properly install the outdrive, evidently kicking my outdrive in position is the proper technic. He had to borrow my tools to attempt the install, determined the gimbal bearing was improper diameter, which it was not. In the end I guess it was good they could not complete the job because the tech had to ask me where the boat ramp was. Again unprepared. In the end they charged me over 8 hours of labor left job unfinished for a grand totaling over $1600.00. I reviewed home cameras where I witness more phone screen time or sitting in their truck than wrenches in hand time. I spoke with their shop manager and he did nothing but threaten to put a lein on my boat and contact the law for non payment for services rendered. Which is quite funny since they were unable to perform any services requested. What a champ! If that wasnt enough I discovered several expensive tools left behind laying on my engine, So being a good person I contacted them to let the mechanic know he needed to come retreive his tools, No show. The professionlism ends and the billing begins the moment they show up. Theres is a reason their YELP rating is under 2, Facebook is barely a 2 and Google reviews are much the same. BBB shows them as not accredited, thats is a big flag. Do your research before you commit. Remember people dont spend time to write reviews because their bored, they do it to either want to help a business grow or protect another customer from making same mistake and being another victim of poor business practices. read more

These guys are the absolute worst. Mislead me through an initial "too good to be true" low $250 quote to come to my house and work on my engine for up to two hours; just to start adding fees to transport back to their shop (unscheduled) $410. Took a month and a half to diagnose to which they never even did. I ended up picking back my unit because I was getting nowhere just to find out I had missing parts. What a mess that I got myself into. Want a good advice, find a reputable, mom and pop shop and stay away from these guys. Disorganized as a company, dishonest. Some are trying to do a good job, others are just trying to drain your wallet. read more

Sean my service writer is not an honest guy at all. I had issues with them putting a new water pump in because that want the issue and he agreed he told me he was going to refund the ticket and didn't. I flew from Arizona to Tampa because he wouldn't return my calls. Come to find out the address isn't there office I called trying to reach him and nobody could tell me where he was or what office he is at. Never called me back texted him serval times no response I was intown for 4 days never heard a thing from him I WOULD STAY AWAY FROM THIS COMPANY $2000 bill for work that didn't need to be done read more

Worst service experience of our lives, do NOT use Poseidon Marine! We called them to diagnose an impeller assembly leak, we were talked into their 100 hour service. The vessel is new to us and we thought we were doing the right thing by hiring professionals... joke was on us, lesson learned. Bullet pointed issues below sent to their "Service Manager" who ignored every concern, tried to charge us over $2K for a job that was never completed, by a technician who had no clue how to service or repair our 454 motors and almost SANK OUR BOAT TWICE!! In the end they got paid $1183.04 for a service we did not even want, and they left us with the same leak we started with, but hey, they gave us a $150 credit towards our next service (as if we would ever call them back!!) *Appointment scheduled for 8am, tech arrived at 9:20am, no call/text of late arrival, but still charged us for the full service call fee. *The tech did not check in with the Marina as required to provide any liability or contact information necessary. *Went to another vessel across the Marina from us, not even same type of boat. Our exact location was provided prior to service. *He was speeding through Marina parking lot, in a borrowed vehicle (not a service vehicle). *An inordinate amount of time was spent looking up manuals for our motors online (we have the original manuals for the vessel and motors onboard). *Considerable time was spent trying to locate the necessary parts for our service that he could purchase locally plus 2.5 hours he was gone shopping. We were required to provided our vessel and motor information a week in advance so that standard parts (oil, filters, spark plugs, etc.) would be on-hand at the time of service, they were not. *He used parts we had in back-stock to complete our service including 16 spark plugs, 3 spark plug wires and 2 fuel filters, 2 full rolls of paper towels, and associated spray cleaners, 2 of my Spill Soak up Socks. In addition he bought parts locally and charged us an astronomical mark-up. *He cursed a considerable amount throughout the day, some of which could be heard through the hull in the Marina. However, his manner of normal speech was soft and barely audible. *We replaced the carpets in our Salon recently; the tech did not offer to remove shoes or bring booties. We laid down rugs as we do not wear shoes below deck. *Since the tech was unsure of where to dispose of the used oil and fuel filters he left them onboard with us, tasking us with finding a safe way to dispose of them in an unknown town. We used items we had on board to clean up the fuel/oil both in our hull and residue left on the water as he brought no supplies. *My husband was required to assist with the service throughout the majority of the day including turning wrenches, loaning tools, helping to off and onload supplies and debris from the service & removing seized fuel filter caps. *Our tools were also required to complete the service as he did not have the necessary tools including an extension for the socket set he brought, shop-vac and plumbers tape. *The tech removed the Impeller and did not close the seawater intake valve causing one bulkhead in the hull to flood before we could get to the bilge (which cannot keep up with the intake flow), he placed his hand over the intake to allow the bilge to catch up while we also readied the shop-vac for emergency water extraction. Our hull is Aluminum, seawater inside on untreated surfaces is of concern. This happened twice. The impeller was also left dangling while the technician left the property for parts, which required monitoring as it was leaking. He did not clean any parts (bolts/nuts) before reinstalling. we cleaned them, as this is a standard practice for a technician in my husbands previous line of work. *He continuously asked which directions was clockwise and counterclockwise as he could not get bolts to go in, also to ensure proper rotation while seating the impeller. *The leaking Impeller specified in our call for service was not removed and examined for cause of leak, it was looked at in place and determined a rebuild was required. Report seems to indicate a replacement being needed. We had to replace it ourselves. *The tech attempted to service and make recommendations on our generator (not is our scope of work, noted in service report however). *He left us with a mess; remove and clean seawater and residue from inside the hull twice, clean up drips of oil/fuel throughout the hull and on touch surfaces above deck. *He used a butane torch to remove the caps from the used fuel filters (still containing fuel) on the lawn at the Marina and caught the filters on fire twice. Also required my husbands extensive assistance to complete. *The amount of time the service took was extraordinary; 9:20am-6:00pm, during which we had to be present the entire time. *Billing invoice was indecipherable and "could not be changed" per the "Service Manager" read more

In April, I contracted Poseidon to replace the steering cable and perform a 100-hour service on my 2014 tender with a Yamaha outboard. I'm an engineer and typically do most of the service work myself, but due to a time crunch and running a business, I needed help. I also own three boats, all of which are maintained to a very high standard. In short, I fully understand the work I asked them to perform. Frankly, I should have read all the real reviews about this company (not the fake ones they keep posting). I feel foolish for having been taken advantage of. After I complained about the quality of the work, my main point of contact was Hunter, the owner. I have every text message he sent me. Initially, he agreed the work was substandard and told me the technician had been fired. A ridiculous number of labor hours were charged without any pre-approval -- 8 hours to service a Yamaha and replace a steering cable. I have video evidence showing the technician vaping in my climate-controlled garage, spending hours on the phone, and even sitting in his van for an hour. My final bill was a shocking $3,400. After initially dodging my calls, Hunter agreed to refund me $2,000 -- his number, not mine. Since then, he has provided excuse after excuse, even going so far as to accuse me of fraud - no refund as ever arrived. The technician lost gear case bolts, failed to change the gear oil, broke the Pitot tube, stripped threads, applied no grease anywhere, and left the water pump loose. He even left pliers inside the engine. The center console was damaged and left filthy. I ended up redoing and verifying all the work myself. It has now been four weeks with no refund -- just more excuses. My bank advised me to file a transaction dispute, which i just did. I'm sure Hunter has his own views, but in my experience, this situation wouldn't have occurred if they had simply delivered what they promised, acted honestly, and followed through on the credit they agreed to. It's that simple. Do yourself a favor and avoid this company until they learn how to be honest and deliver what they sell -- in a professional, trustworthy way. read more

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Complete misrepresentation of bill, would not recommend this company to anyone. 800.00 for them to tell me it needs to be welded. Then send the skeg out to a third party for work to be completed. No work was done, and told let's just agree to disagree. I even removed lower unit for tech and was told to bad and still changed me 195.00 for him to take pictures what a joke then another 2.6 hours for them to review that it needed to be replaced/ welded, hence the reason I called a mobile welder that showed up with no welding equipment .Come to find out this has happened to multiple boat owners who deal with this company read more

The best is when they block you from their page to remove the review. Here it is anyways, for Poseidon Mobile Marine of Ruskin Florida. Absolute trash. Lied, did not repair by boat and charged $600 to spray WD40 on a control arm. Continued to lie and argue the charge was valid. Then charged another $3500, over $1000 over quote after convincing me the would fix it after further inspection. Damaged transome plate, and did not complete the work. Demanded additional funds. Ripped out my electronics trying to figure out how to replace steering cables. Did not know what they were doing and continued trying to charge. Avoid this company at all costs. Did not plug the hole after taking out the cables. I will be providing this review on every medium possible. Customer service and communication was absolutely horrible. If there is a way to band together to file a class action lawsuit I would gladly participate. Sean, Melissa, etc were all incredibly dishonest at worst, incompetent at best. I believe it's both. When this many people report the same or similar issues, it would be wise to run. read more

Had some work done to my boat. I was confusing I had questions and Farrah was very transparent and helpful.

A terrible experience (as so many others have noted). The only thing Poseidon cares about is making money off of boat owners and jacking up their hours so the customer pays, pays and pays more. I was given an estimate and the final bill was a whopping FOUR TIMES the estimate. Ask them to do A and then tell you they also need to do B and C. The workers left a huge mess in my boat and smoked cigarettes inside that left a stink throughout. Their customer service is non-existent. Do NOT trust your vessel to Poseidon. read more

BOATERS BEWARE...I called in to have my TRANSOM shower fixed and My A/C unit looked at It was tripping a breaker. Chuck the service writer told me I needed and new water pump and new compressor. They installed the water pump and sent me a picture of the of it working, I told Chuck the service writer that the picture you sent me was in the cockpit and not the TRANSOM shower he didn't know the difference and charged me 2000.00 for parts and labor. I called and spoke with Sean who is supposed to be the "GUY IN CHARGE" we spoke and I told him that the pump wasn't the problem and that he also tried to get me to spend 4000.00 on a new compressor for the AC when it was only a condenser he asked me to send him the repair on the AC which I did I also told him to put the old pump back in and credit me on that invoice since it didn't need a pump. We agreed that I am owed a credit for that bill because the TECH and THE SERVICE WRITER CHUCK don't know the difference between a TRANSOME SHOWER and a cockpit washdown. I have tried for two weeks to get back with SEAN and he won't return my calls or texted messages. I flew in from Arizona to Tampa and the next day went to their shop that had the address on my invoice, I walked in and asked for SEAN the guy said he doesn't work out of this office. I asked to speak with bookkeeping the guy started texting someone named MOE. I asked where the main office is, and he said he didn't know? WHAT you don't know where your main office is. NOPE I get a call from MOE he said Sean was on the phone and that he would call me right back, I mentioned to MOE I flew In from Arizona to get this bill taken care of and where is your main office at? He said Sean is on the phone and will call me back I said I would hold. I asked him don't worry I will come to you what's your location so I can speak with a manager. Once again Moe said there is no main office to come too, and Sean will give you a call. That was THURSDAY and I have Text and called Sean and to this day still no return call from anybody at this business. I DO NOT RECOMMEND THIS COMPANY ITS A TURN AND BURN THERE IS NO MAIN OFFICE AND PEOPLE WORK OUT OF THERE HOMES TAKING SERVICE APPT. 3 KIDS SITTING IN A SERVICE SHOP ANSWERING PHONES. GOING TO LET THE BETTER BUSINESS BUEARU KNOW ALONG WITH EVERWHERE THEY HAVE A WEBSITE THAT WILL TAKE A REVIEW.............. STAY AWAY!!!!!!!!!!!!!!!!!! read more

Complete Fraud business. After charging me $1,000s, not fixing anything literally sitting around running up hours and causing damage to my boat, they also charged me another few $1,000 without performing any services, this was 2 months after I fired them and had already started the credit card fraud refund process. I now had to close my credit card as they kept my information and just started charging me again. Be careful and read their real reviews, they load up fake reviews on google, and research their BBB standing of an "F". read more