This store accepted a package after I described the contents. They took my money. They shipped the…read moreitem, but it came back to the store with a "hazardous contents" message. I described, clearly, the contents to the cashier when I paid for the shipping. Now, the manager is refusing to issue a refund for a package that they could not deliver. An incredibly rude manager, poorly trained staff, and exorbitant shipping prices. Avoid the store at all costs. They are unprofessional and cannot fulfill their 1 job...shipping packages.

I had some Amazon returns that I had put off for a while and after going to another location that…read moreprovided me incorrect info, I decided to come here. There was some confusion on my end regarding the packaging of certain items but the man at the counter was able to help me figure things out by offering suggestions. I was finally able to return all of my Amazon items and I'm satisfied with the assistance that I received at this location. I will definitely come back here for future needs.

Service is good. They seem to be understaffed. Most people don't know they can use the self scanner…read moreto get in and out... which slows down the simple process to label their returns.

I went to ship off something kind of like short notice and Brian and everyone in the store was…read moresuper great and helping me get my shipment off today. You guys rock thank you so much.!! And you guys were so friendly and complementary

Grant , gave me excellent customer service at this location and I just want everybody to know that…read morewhen you want to get something sent out and it's important stop by here because you're gonna get excellent care

I love this UPS Store. I get my packages shipped here and it's always smooth sailing when I visit…read more The Service: The Service is always great! The staff is super nice and helpful. If there ever are long lines, they do their best to get to you as quickly as possible. The Parking: This UPS Store is located within Midway Plaza on Athens Highway in Loganville. It is within the same plaza as Kroger, so there's plenty of free parking. Overall, if this is your UPS location, consider yourself lucky.

What a piece of shit company ups is They never can be contacted. They redirected my package to a…read moredefunct ups location and wanted me to pay $7 to reroute it to my house.

We came to this particular store due to them being close to the house, NEVER again. Requested 2nd…read moreday deliver, $55. ok, understandable. Letter was not delivered until day 3. Came back for a refund and was told this had to go to corporate.......fast forward 2 1/2 weeks, owner wrote us a check for $44. when confronted about this issue he said I did not understand how things worked and that they were billed by corporate for $44 so that is all that could be refunded and the rest of the money was for administrative expense. I contacted corporate myself for a better explanation and was told they don't guarantee delivery except for 2-3day AM and that my fee should have been $26.91. these people are ripping customers off and then blaming it on corporate. Will not do business with this location again STORE #3414. They are gouging customers!!

I was in and out pretty fast thank goodness I got there when I did a line seem to form by the time…read moreI was done with my return, but the three workers seem to have got it done pretty fast

Do not pay for priority shipping here, the owner is scamming people out of there money by saying…read more"estimated" delivery date. I paid $55 dollars for a single envelope to be delivered overnight or 1-2 business days, when it actually took 5 business days. When I explained to the manager that the clerk told me the "time" was estimated he said no the date. I'm sorry who would pay $55 dollars for domestic mail to take the same amount of time as if I sent it through the post office? He's rude and told me 3 times he would call for a refund then changed his story when I arrived to say it's a request they may not refund it but previously said this happens all the time and he gets customers their money back? Fraudulent activity to scam people out their money. I will no longer do business here.

This location is very inconsistent with their policy. Sometimes my label maker doesn't print the…read morebarcode correctly. When this happens the staff will usually hand key the bar code. Today, the manager or owner was there and he wouldn't do it, but yet the young lady who was also there was about to. Then she tried to backtrack. I won't be going to this location again and stick to USPS. They are horribly inconsistent.

Went to this establishment yesterday to mail a package. Store supposed to open at 9am but no one…read morewas there at 9! There was myself and four other patrons lined up out front. Finally, at 9:00 am the employee enters through the back door. First words out f his mouth were "give me a few minutes". I don't have a few minutes. He was finally able to serve customers at 9:20am. Totally unacceptable. If your sign says open for business, you should be able to provide service at that time, if not change your hours of operation. I will not be back,

I ship in this store the guys help me so much and the answer all my questions. I got all my…read morepackages shipped by FedEx. I love it because I don't have to expend all my time driving to the usps store or fed ex and ups I can do it from this gas station and good prices

Plenty of parking by the shipping store (also right next to Kroger so pretty convenient!). Service…read morewas fast and the owner took the time to give me options on the cost/estimated duration on how long my package would take to get to Seattle. Aside from the typical shipping, packing, copying, printing and mailbox services, I noticed you can also get your passport picture taken here! Plus they offer laminating and notary. There was even some blocks to keep the kids entertained/distracted.

I went to inquire as to why a package I paid to be shipped on February 1 is being transported…read morebetween a few of the same facilities, in a circle, and has not left Suwanee... although it was supposed to arrive at the location in 3 to 5 days. The young guy behind the counter agreed that he had never saw this happen, and that his manager would have to call USPS but his manager was not in until Monday. With a demeanor, as if I was bothering him to get up off his phone, he asked that I leave my tracking number for the manager to call USPS, who wouldn't be in until Monday (it's Thursday). Never did he attempt to do so himself or provide a # I could call myself... saying his manager had to be the one to call. He had a complete attitude trying to reiterate that no timeframe is guaranteed and sarcastically stating that it is an "estimated timeframe" when paying for packages to be shipped EXCEPT that that is not completely true. His demeanor was nasty. There was a complete lack of customer service and he showed a complete disregard for my concerns on the mystery of where my package is, repeating that "it's out of our hands" with a snarky tone. The lack of customer service experienced was disgusting.