This is a Christmas observation that concerns me Twice this…read moreweek 1. Mail was shoved so hard in my mailbox it was hanging out of both sides in rain 2. One other day it was pushed so hard in my mailbox, it flew out back side onto wet ground.

Absolutely disgusted with this location on 138 in Conyers. I shipped a box of clothing and to a…read moremother in need of clothing for her daughter and someone at this facility opened the he box and stole all but 1 item. I always drop pckgs off during lunch and they always leave this facility the same day. This pckg was delayed for 2 days at this facility which is odd. I am going to file the insurance claim as well as contact the US Postal inspection department. This is absolutely disgusting.

These guys are awesome. Always courteous,helpful, and informative whether it's printing or shipping.read more

The staff her is very professional and helpful. My experience with this establishment has been very…read morepleasant each and every time. In addition, their facility is nice and clean. I would recommend that you give them a try.

I have to drive a little farther and I do. I have not had a problem with this location. The…read moreemployees that I have encountered have been friendly, respectful, and courteous. I used to take my packages to the one on Flat Shoals. It is always busy and they complain about taping up the smallest things. The tall guy is impolite.

I have frequented the UPS Store in Conyers for many years, but after today I will not be returning…read more Although their posted hours state they close at 6 PM, the staff routinely shut down before that time, locking the doors and turning away customers who arrive as early as 5:55 PM. When questioned, they claim the "systems are already shut down," yet it is clear they are still assisting customers inside. Today, I experienced this firsthand and was met with a dismissive and unprofessional attitude, particularly from the older gentleman on staff. I arrived with ample time to drop off a package but was denied service due to this practice. This behavior not only disregards posted business hours but also shows a lack of consideration for loyal customers.

I have been going to this location for years. There is a…read moreline sometimes, but it moves fast.. The customer service is great!

The WORST customer service! The Indian lady at the counter was very RUDE! Will Not go back!read more

They have a female carrier who is very shady! She does not deliver packages. She walked right past…read moreour house and marked the package unable to deliver. She should be under investigation.

packages coming up missing. no explanation no resolution. they don't even answer the phones. They…read moredon't turn phones on until an hour after opening hours. Carrier marking packages delivered in mailbox and keeping them ! Merchants are refusing refunds so this is really a headache!

Excellent experience. All my questions were answered professionally.I was greeted when I came…read morethrough the doors . She explained everything thoroughly.

The customer service at this Post Office is absolutely horrible. The workers are not welcoming at…read moreall. Make one small mistake and they're all looking at each other and mean mugging customers instead of simply helping. What made it even worse is that they were older women -- you would think they'd be more understanding and grateful to have a job working with the public. If you don't want to deal with people, then maybe find a job where you don't have to interact with customers. It's sad that you have to mentally prepare yourself just to walk in there because you never know what kind of attitude or look you're going to get.

Well,, under new management??? They conveniently close on the weekend. Held off from Sat to Mon,…read morewent back, sign on the door says closed due to technical difficulties, come back at 3PM, did so, still closed @ 4:30PM, nobody showed up! Wasted 3 trips there only to have to find another drop off. Called on Tues to see if they were open, no answer!

I haven't used the other shipping services around Conyers or Covington, but judging from the…read morereviews, PostNet has them all beat by miles! Super friendly and knowledgeable, extremely helpful, and up front about costs. I had to ship some odd-shaped and fragile items across the country, and they packed it all up carefully for me. Thanks, PostNet!

Drove up here to pick up a package-- completely closed no one here ....ridiculous no sign or noticeread more

1-Opening on time 2-staff attitude & tone 3-training &…read morecommunication... the postal person stuffed a package in the small box instead of leaving a key & putting it in the larger box... I kindly left a note saying "Hi Postal Person" "hope you are doing well, I appreciate all you do...etc... I can't get the package out... they would not put it in the bigger box & leave a key. They continue to put mail in on top of my note...they would not remove it. Everyday for 2 weeks I would go into this post office on My Way to MY JOB, they will open late then have attitude cause people outside waiting! Then move without a sense of urgency after we the customer been waiting for them to open...If a staff doesn't know something, why can't they ask someone in charge?- instead of just saying I don't know & on to the next customer. I had to resort to sitting in my car to wait for them to show up on a Saturday just to get my dammm package out the mailbox they shoved in that tiny mailbox... I understand times are hard & people are unhappy BUT to be spiteful & demonstrate unprofessional behavior...is uncalled for!.. this is why people prefer to have things delivered thru Amazon which I'm sure, became a result of bad postal service!

This has to be by far the most rudest post office I've ever gone to. It's not one time where the…read morewomen that work in there have not been rude to me from my tattoos on my body to something that I'm wearing when I walk in being FULLY CLOTHED , they are just so rude to me on several occasions I truly hope that they get better people to work in this location with better attitudes at that

Received excellent customer service here! The location is small and it might have one or two clerks…read moreat that desk to assist you. My experience was great, the clerk was very helpful and accommodating, she even verified a zip code to ensure my package made it to its destination. Thank you Pine Lake branch!