i go to this store 2-3 times a week to ship items. I have NEVER had ANY issue/problems with the…read morestaff there at all. in fact one day I did need to still finish taping up my package I was sending out and the employee thay helped me couldn't have been any nicer! They had no problem letting me use their taper as I had just ran out of tape with needing about an extra 20 inches to have my package as secure I I would expect someone to send to me. This employee actually asked if I needed any help with finishing taping up my packageI! I am there 2-3 times a week and I have NEVER waited any longer than 5-7 minutes for service. But I EXPECT that and everyone SHOULD! Sure there is a few people in line sometime. But with all the people selling things online now a days UPS and USPS must be as busy ALL THE TIME as say CVS or Walgreens when you see 1,000 prescriptions done and sitting there waiting to be picked up! So the extra register and scale that have been put in has helped a lot with speeding things up too for sure. I had to leave a positive review as all I saw was negative reviews when I was looking up their hours for tomorrow. These employees ARE 100% as busy with as many customers as Pharmacies are! So EVERYONE SHOULD be going there expecting to possibly have a 10-15 minute wait. Even though I have never had to even wait that long myself even 1 time. So I felt the need to leave a REAL and honest review of MY personal experiences at this UPS location. Their employees are ALL working hard and have customers NONSTOP ALL DAY. So when working SO long and hard to keep things moving and help customers as quick and the best they can is all I have ever seen there. There is definitely not ANY employees wasting time or being rude to anybody any time I have been there. I am sure they have their RUSH hours and sometimes there must be a long line and a 10-15 minute wait but I have never seen it. So I say this store and anyone I have delt with there have ALWAYS been kind and helpful and fast. So please people before being so quick to give a bad review try to p t yourself in their shoes and KNOW your going to be seeing 1,000+ customers EVERY shift! so because of this at some points of the day some things will get backed up and with a line of customers it only makes for more anxiety for the employees to help them all and as fast as possible. WITHOUT making any mistakes too! This UPS store is wonderful and is open till 6 for all the workers thay can't get there till after they get out of their 9-5 job! So just think how hard things can possibly get when there is an error or mistake made with 1 person out of the 1,000 people they see on a shift. I would say they are doing an EXCELLENT job for how many customers they have to work with and help daily. Hope to see more positive feedback on. this store next time as the negative feedback is certainly not fair at all to how well this store functions and how busy they are EVERY day. They should be getting a standing ovation for their work and not complaining and negativity in the reviews. Do NOT hesitate to use this UPS store and just know it MAY be busy and it could be a 10 minute wait but I don't believe there is even that long a wait here very often. Thank you to ALL the great team members running this store! You're all doing a wonderful job! Please don't let haters and people who EXPECT anything and everything in their life to be ready and done ASAP! It's too bad people are so busy and only thinking about themselves and Whats going on it their little bubble. Then they expect to ALWAYS have anything with them done yesterday even. I am here to say sorry you people are in SUCH a rush! That a LITTLE wait would make you feel the need to leave a bad review. if you have been unhappy about having to wait a little bit due to a RUSH of customers at some point. Then possibly you should plan on a 10 minute wait from now on. That way when you're in and out in 2 minutes you actually have an extra 8 minutes to get you all ahead in all of our super busy lives! Peace everyone and PLEASE BE KIND! Also Thank You to all employees who work at this store! You all do a GREAT job! -Todd-

There is seemingly always a line, the staff is very professional, clean and much better than…read moredealing with the post office BUT they are slow and i dont think its them thats slow there process of checking people in, scanning, printing etc is so so slow that there is almost never not a line so plan on a 15-20 minute wait and feeling uncomfortable.

The staff here is kind, friendly and very helpful. With kids in the military all over the world, I…read moreship a lot!! Additionally, I do a fair amount of Amazon returns, so I feel like I'm here quite a bit. Everyone is always great and they check multiple shipping methods to get my packages there for the best price.

This place is a complete disaster!!!! There is a new management team that went in about 6 months…read moreago and they are a hot mess. They lost 3 of my packages, they are rude, and when i tried to talk with the manager, her name is Robin, she told me to "take my business somewhere else". It really is sad, they use to be fantastic and a pleasure to do business with...

These guys knock it out of the park every time I go in. I have come in with one package to go out…read moreUSPS and several to go out UPS. Never an issue. They are polite, efficient and courteous.

Aaron, Chris, and Tyler, are the best! They are always willing to go the extra mile to help out the…read morecustomer, no matter how busy the center might be. We've been renting a box there for over 4 years, and ship all of our UPS packages with them. I can honestly say we have never had a problem with them.

John and his crew, Jessica and Heather are the best! They're good people! We're their clients for…read moremany years and the service is always excellent, from receiving and mailing packages to sending and receiving faxes. Very reasonable prices for their services. Would highly recommend them!

Been a customer here for years, and have had nothing but positive experiences. Have shipped…read moreparcels, rented mailboxes, and used their other services, including the "complimentary" ones. The staff has always been pleasant, professional and thorough in my opinion. Shipping does cost a little more than some other places, but (for me) it was well worth it to ensure that my packages were packed and delivered on time and undamaged. Everyone has different experiences and expectations, but the folks here have always done right by me. Thanks !

Well, the rep did not point out tracking. Raymond's PO much better although there was no line to…read morewait in.

Don't go here to return amazon packages without a label. If you want to buy random scraps of yarn…read moreor candles, this is your place.

I used this business for years when I was in need of a p.o. box (mailbox)…read more Billy and his family are some of the nicest people in the city! Helpful, kind and funny! I noticed a negative review and just HAD to speak out! That simply has to be a reflection of the customer, not this business, because I had nothing but courtesy and professionalism during my years as a customer at Mailboxes and much more. Seriously... Sandy Tobin

I shipped 4 large packages from here to Los Angeles August 15. The estimated time of arrival via…read moreFedEx ground delivery was about 7-10 business days. I just received my last package a week ago...ALMOST THREE MONTHS LATER. I spent over $400 to ship my things across the country in a timely manner. I called at least 3-5 times every week trying to locate my packages because the original tracking numbers were bogus. The staff there didn't know where my packages were for weeks, until finally someone discovered them sitting at another facility. I spoke with Bill, the manager/owner and he never had answers for me. When I called and left messages or emails seeking new tracking numbers, my calls were never returned. Bill became annoyed and rude, at times, when I would call because he was "sick of dealing with this". Trust me dude, I was too. Now that I finally have all my belongings, I have inquired about a full refund as I certainly did not receive the service I paid for in the timely manner it was promised. Once again, I have yet to hear back from Bill. Worst customer service I have ever experienced. This place is a joke and Fed Ex will hear about how poorly customers are treated at a company they are affiliated with.

Avoid - Set up an installation with Sue in April and put down a deposit for a premium post to be…read moreinstalled "sometime in May". I have been reaching out since the start of June and received no response to calls, voicemails, emails, or even the website chatbot "talk to a human" function. It's end of June now and I'm fairly sure I've been scammed.

I reached out to request a mail post installation, spoke with Sue and paid the $250 deposit. When I…read morehadn't heard back a week later, I reached out and was told that Pat's truck broke down and they weren't sure when they would be able to schedule an installation. It's been over a month and I haven't been able to get in touch with them since (I've tried texting, calling, email, Facebook, and even scheduling a phone consultation through their site). They've been completely unresponsive. I've requested a refund but have not gotten anything back yet. I wouldn't recommend trying to hire Pat's Posts. I reached out to another company who immediately put me on their schedule for next week.

The owner of this location is absolutely awful. Blames you when his associate clearly can not do…read morehis job correctly due to his mismanagement. Would not recommend you send anything from here I would find another shipping method for any item you need to send. If I could give no stars I would! After transaction was done and I had left the store your manager tried to fraudulently extort more money and you call that a 5 star service you have got to be kidding... Customers need to be aware of your deceptive practices with their credit cards before they do business with you. And you might want to learn how to spell and be able to construct sentences in the English language.

I will never use UPS again. My package was lost which was worth over $150. I paid $30 for my…read moreshipping which I was not refunded and every time I call they direct me to call somewhere else. Now I'm weeks later waiting on "investigation" and they haven't even refunded me for my failed shipping. What a joke. Save your headache and use fed ex.