We found this UPS store in Concord and was fortunate to find a notary here. The process was pretty…read morequick and the fees were extremely reasonable. No hassle or drama at this location. We will return back to this location from now on.

The staff here is always friendly & are speedy to service people. I come here for Amazon returns,…read moreprinting needs, & mailing needs. I will say I prefer the previous layout of the store before they got remodeled. Now it looks a bit messy & not complete but that's an issue for corporate. Overall, great staff members

Great, friendly customer service! The guy who helped us was super friendly and had great…read morecommunications skills! I didn't catch his name but he was wonderful to work with.

I came in to print some documents for my DMV trip, and I was amazed at how great the service here…read morewas. I was helped by Brandy and Scott, who were SO kind, SO genuine, and SO helpful! They seem to really care about their customers.

There are lots of Yelper complaints about this Fedex site and Fedex in general. This specific place…read moreis a Fedex office that ships your package but will NOT box up or pack your product that regular Fedex stores will do. Located in a business park, away from the main streets, it is listed as a shipping site even though it looks like corporate related than retail. Lines are slow here since they are not a regular retail site but it saved a few extra miles today.

Awful experience. We got something one-day guaranteed shipped, and it was supposed to be at our…read morebusiness on Tuesday. We heavily relied on this package to be there that day. They went to the completely wrong address on Tuesday, and because that business did not have their door open (they had other boxes delivered from UPS outside their door) and the package did not require a signature, they deemed the package undeliverable. I called shortly after receiving the notification that the package could not be delivered, and they said we would have to wait til the next business day. I said this was not a solution, and it needed to be delivered on Tuesday, we could not wait. They did not care, and obviously do not value their customers, because they put a "support ticket" in for it. And we all know how long those take to even be looked at. Our delivery guy does not care about anyone.

I had to spend $41 to send two very light boxes to Maryland. This place is a terrible rip off! Do…read morenot ship your packages here. I went in with my boxes totally ready and addressed and they charged $20 for one and $21 for the other AB's they were shipped USPS. The US post office would have not been this much. These people are padding the fees terribly. Do not use them!!!

Great customer service and super friendly. The employees have always been helpful. Very…read moreprofessional.

Needed signature notarized. Clerk was ready and willing to accommodate me…read moreI use the ups store for my Amazon and Temu returns again very ready and willing to accommodate me

This UPS Store refused to notarize a document even though the request clearly met North Carolina…read morelaw (§10B-3(c)(i)). Staff was dismissive and rude, yet insist they did nothing wrong. Uneducated staff and owner. As if that weren't enough, the owner shared photos of my husband in a group chat--a bold choice for a business that apparently prides itself on professionalism. Poor training, lack of legal knowledge, and disregard for customer privacy make this an experience I cannot recommend.

Needed to purchase office chair. there were only two employees visible in the store. One cashier…read moreand one working the print area. Obviously the manager here has an I.Q. of room temperature for not having staff available. I don't spend money for poor service and absolutely won't spend my money with zero service. Might be a place to buy paper clips and that's about it. You have been warned.

This store is located in the old Carolina Mall, next to the former Sears Automotive building…read more There is plenty of parking since there aren't many people going to this mall. There is minimal staff but they are helpful with finding products, even if it's online. The amount of inventory and choices are not good here. Copies and supplies are still the main focus at this location. I suggest searching online these days.

Went in to get a business document faxed at the Copperfield location in Concord NC. The manager…read moreand another guy were working on something and barely acknowledged me when I walked up. I was the only customer at the time. The tall guy finally came over and I told him what I needed and he took the document to the fax machine and put it in. He never said another word to me. Several people came in and he waited on them and was very rude and argumentative to at least two of them. The manager never moved from what he was doing during all of this. After about 15 minutes with no communication I asked the manager if he could check on my fax. He looked at the machine and told me the line must be busy. Finally about 10 minutes later the fax completed and he went over and got the paper and them came and rang me up. In total I was there about 30 minutes. The original tall guy that started the fax never uttered another word to me. Horrible customer service from these two.

Don't forget all the packaging when you send something back to Amazon. They charged you an arm and…read morea leg for a box and the label.

I went in mid December expecting the lines to be insane. I was thrilled to be the only patron…read more Score! Service was fast and friendly, and parking was a breeze. This store has all the services you would expect at a UPS location. I typically avoid the Concord Mills area, but this UPS Store may become a happy exception.

Great customer service! I use this location for all of my shipping. My wife and I recently had a…read morestack of documents notarized and it couldn't have been easier.

This is the only post office in the immediate area, not easy to get to by being off the busy 601…read morehighway. The line can be very long during the early mornings or midafternoons. Parking also can be challenging when then is no overflow parking lot.

This pretty fast post office compared to others, no thrill location, in and out you go. Line moved…read morepretty fast today, they had all three front counter open. Went in send my Verizon broken phone prepaid return package and get a receipt, done in 4 min. Plenty time during my lunch break to go to sonics afterward, which took longer than wait at post office and order ahead online while waiting at post office go figure. Life