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    The UPS Store

    4.1 (32 reviews)
    Closed 9:00 am - 4:00 pm
    Updated 2 weeks ago

    Services - The UPS Store

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    Recommended Reviews - The UPS Store

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    6 months ago

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    3 months ago

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    1 year ago

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    1 year ago

    Extremely helpful and amazing staff. Stayed a few minutes after close to help me return some Amazon packages. 10/10 recommend this location.

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    Local

    Our staff is good people!

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    7 months ago

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    1 year ago

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    9 months ago

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    1 year ago

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    1 year ago

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    4 years ago

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    2 years ago

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    2 years ago

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    5 years ago

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    3 years ago

    Very kind people and always trying to see who has what in line to make the processes move faster.

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    2 years ago

    Fast and friendly service. Always helpful and kind. They are there to help and guide you on all packaging.

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    Thank you Ashley, We strive to be the best!

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    2 years ago

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    4 years ago

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    4 years ago

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    2 years ago

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    4 years ago

    A great local resource. Staff is friendly, helpful but not pushy (no upsell) and efficient.

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    5 years ago

    We have been members for years. Always good times and vibes there. Also, they play great music. Lol

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    Appreciate the love, Ranard! Always good vibes here!

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    6 years ago

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    8 years ago

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    Thanks, Sean! Glad we could get everything just right.

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    8 years ago

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    11 years ago

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    Thank you!

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    9 years ago

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    12 years ago

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    Thanks for the great review!

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    13 years ago

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    Apologize for the poor experience

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    15 years ago

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    Brian, we strive for excellence! Thank you for the review

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    13 years ago

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    Thanks for the review!

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    8 years ago

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    12 years ago

    Not helpful and unsure how they stay in business... Felt demeaned by the terrible customer service. Will not return.

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    Apologies for the poor experience

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    Ask the Community - The UPS Store

    Review Highlights - The UPS Store

    Stayed a few minutes after close to help me return some Amazon packages.

    Mentioned in 3 reviews

    Read more highlights

    PostalAnnex

    PostalAnnex

    (4 reviews)

    $$

    WORST EXPERIENCE at this location. Warning-DO NOT GO unless you want to have your time wasted and…read moretreated like crap. The owner is extremely Rude and it seems she DOES NOT CARE about her customers. So bad I've filed a complaint with FedEx. She claimed that a QR code can't be printed there- dispite that being a listed service on HER linked page for Fedex. She knew the 1st time I came in that I had a QR code. She made me wait 10 min before acknowledging me as she chatted away with the customer She was with. Then told me it would be 15 min wait and I should go to Walgreens. I had a local appointment so I left and came back about 1.5 hours later. This time she had an incredibly rude customer ahead of me who she also chatted with about nonsense as a line built behind me to the DOOR. This truly obnoxious customer turned around and told us all to "Smile, it's a New year" as she took her sweet time chatting away and going as slow as possible. They must be friends and seemed to take pleasure in frustrating those of us waiting on NYE day. Then after that obnoxious customer left, the owner lady scans my QR code and then says oh I can't print that here. I told her you knew I was coming with this as I came earlier and it says on line that you CAN and DO. I can tell you- she was lying to me and was laughing. I have never met this woman or been into this location and will never go back! What a terrible experience with a person who seemed to enjoy being terrible. Sad. She doesn't deserve to be a FedEx authorized location.

    I stop here on occasion and the service is great. The owner is very friendly and helpful with all…read moreof my needs. This is a great local business that you should support.

    Lake Norman Freight Center

    Lake Norman Freight Center

    (1 review)

    I had a very unique shipping requirement and Joe, the owner of Lake Norman Freight/UPS Store #2193…read morewent above and beyond their normal scope of service to help me. I live in Austin, TX and I found an outstanding deal on Craigslist from a seller in Cornelius, NC on an item I'd been looking for all over the country. The item was heavy (80lbs) and the seller was moving and did not have time to arrange any shipment for me. So, from Austin, I searched for "shipping, Cornelius, NC" and Joe's store came up. I called them and Joe answered. I described my situation to him and he told me they could pick up the item from the seller, crate it and ship it to me. He quoted me a price right there on the phone. Also, he was able to take my payment via PayPal, so that made it even easier for me. So far, this was all in the scope of their service, but it was all handled so personally and professionally. My remaining problem was how to get cash to the seller who was not set up for PayPal and have time to figure out how to accept wired funds. They needed cash at the time of pickup. So I asked Joe if he would let me pay him what I owed the seller and he could get the cash to her in person. He very graciously worked with me and consented to do it. This was not in his normal scope of service and I suspect he doesn't want it to be a regular request, but I mention it as an example of the personalized service I received from this locally owned business. Five Stars to Joe and UPS Store 2193/Lake Norman Freight Center in Cornelius, NC! Thanks so much!

    The UPS Store

    The UPS Store

    (33 reviews)

    Great communication; Staff were extremely eager to help me with the Notary Service which I needed…read moreat last the last minute. Fair with pricing. Location was very busy - they definitely take pride in the quality and caliber of work and service that they deliver.

    UPS STORE #2690 NEXT TO BAGEL BIN in Huntersville, NC Questionable business practices…read more Absolutely! I don't typically post a review, but when I feel a business is unethical it is important to me that the community. I hope what happened to me does not happen to anyone else. A friend of mine took a package into UPS store #2690 on Feb 5, 2026 for a guaranteed over night delivery to me in Austin, TX on Feb 6, 2026. The store charged $214.00. On Feb 6th I tracked the package. It was delayed due to weather. But how can that be? There were no weather issues in Charlotte or Austin, and if there was why did they accept the package for overnight delivery? Yes, there were weather issues the previous week, but that was the previous week. When I contacted the UPS store owner/manager, Issa, I was told they could not be accountable for weather. The package would not be delivered until three days later. To make matters worse because I was no longer in the Austin area to receive the package he wanted to charge me $100.00 to reroute it. Completely unethical in my opinion. After going around and around with Issa hoping to get a full refund, he offered me a $75.00 store credit. Sorry, that doesn't cut it. Rather than accept an offer like that and keep quiet I would rather not, and post this in hopes that it will help someone avoid this situation in the future and go elsewhere to ship overnight packages.

    The Grill Doctor - 5 Stars! The Grill Doctor provides services to the Mooresville, North Carolina area including Charlotte, Winston-Salem, and Greensboro.

    The Grill Doctor

    (62 reviews)

    $$$$

    I hired The Grill Doctor on 11/18/2025 to repair my Kamado Joe Classic III grill. I was told parts…read moreneeded to be ordered and that they would return the following week to complete the installation. The repair was never completed. Over the next two months, I followed up multiple times via text, email, and phone. On several occasions, I was told the required parts were "in transit" and would arrive "this week." That explanation was repeated, but no installation was ever scheduled. On 1/29/2026, I requested either a confirmed installation date or a refund. I was told scheduling would be coordinated the week of 2/9/2026, but that did not happen. A final follow-up on 2/23/2026 received no response. As of today, the service remains incomplete. I recommend carefully reviewing public feedback before hiring this company.

    I would advise against using this company. They came to our home in January to do a standard…read morecleaning of the grill and determined that some parts needed to be replaced, rendering the grill unusable. I should note that they no called, no showed a few times before actually coming out. They did not come out until April to replace these parts, rescheduling several times after consistent nagging from me. They will not answer the phone and only correspond over text (if they even respond). After we finally got them to come out, they demanded payment less than 24 hours from completing services and before I even had the chance to validate work had been done (it was a holiday weekend, and we were out of town). They were very persistent in their effort to collect payment, texting me multiple times a day and threatening to engage an attorney and then take a "mechanical lien" on the property (which isn't even a real thing). At this point, we'd tried to remit payment twice but there were issues on their end. all of that to say, I do not recommend this company. find someone else.

    The UPS Store - copyshops - Updated May 2026

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