I went in and had the best eye exam experience I've ever experienced. The way Dr. Cannon took…read moretheir time to ensure that every lens adjustment was the most optimal really impressed me. They gave me information and advice on eye care and inflammation from allergies. It was an overall great experience. Thank you so much!!!!

Very calm and easygoing space. Both Drs. Mark and Miranda Cannon are kind and friendly. It is easy…read moreto book appointments online and are super understanding when you ask questions from a financial standpoint, like if certain things will cost more or if in their experience they know what insurance covers. Been here twice and I've been seen by both doctors, they are both really great :)

I had basal cell carcinoma on the lower eye lid, right next to my tear duct. Dr. Carey did the…read moreclosure and reconstruction. He did such a great job that it is almost impossible to see where the work was done. There weren't any complications and they really helped to prepare me for both the surgery and the recovery. I learned later that he was the best "lid guy" around. My dermatologist coordinated the 2 appointments the (cancer removal and then closure/restructure the following day. I probably would have not made the hour-long drive into Seattle on my own, but I trusted the dermatologist's choice. I feel very fortunate to be so well taken care by Dr. Carey and his staff. He was totally worth the long drive and I will continue to see him for future need if they arise.

Dr Carey and his staff are wonderful! Came in to get a random growth on the side of my eye removed…read moreand Dr Carey took the time to assess all options before going with surgery. The before and after care provided by everyone at this office is superb

1 Star - Very Disappointing Experience I visited Dr. Bell…read morefor an eye exam, specifically needing a prescription for seamless bifocals, which I have relied on for over 15 years for close-up work. Unfortunately, the first prescription was completely off -- my new glasses were unusable for my daily tasks. When I contacted the office to report the problem, they asked me to come back for a second exam. I did, hoping for a better outcome. A second pair of glasses was made with the new prescription, but that also failed to meet my needs. In 15 years of wearing bifocals, I have never experienced this with any other eye care provider. The entire process was time-consuming, frustrating, and ultimately left me without functional glasses -- twice. I cannot recommend this practice for anyone with specific or complex prescription needs, and I will not be returning for future eye care.

Dr Elizabeth Bell did my most recent exam. She's just the best. Explained how my vision is…read morechanging. Explained differences between bifocal and progressive lenses. Talked thru different strategies, eg separate pair for computer and driving. Highest recommendation. Also: Staff are super courteous and efficient. I'm a bit thick and they patiently explained the paperwork to me. (Maybe add a link from soundeyecare.com to this profile? Because this profile is too hard to find. Because Yelp is just the worst.)

I am leaving this review specifically about the experience I had getting my first pair of…read moreprogressive glasses here last year--I am sure they are fantastic with regular prescriptions. I got a lot of good advice in selecting new frames to go with my lenses, but very little time (10-15 minutes) was spent taking measurements of how they fit on my face and adjusting them. As a result, the arms were too long for my head and the left lens sat too far away from my eye. (I didn't know this until later.) When I picked up my glasses, I was told to set aside some time for an orientation of sorts to my new progressives, which would make sure that I understood how to use them and that they fit well on my face. This didn't really happen--I was just handed the glasses and a card to read to test them with, without any real guidance. When I expressed that I really didn't think my vision was as clear as expected at *any* distance, I was just told that they had made the lenses correctly according to the prescription, they sat correctly on my face, and it would take some time to get used to them. I was excited to pick up my glasses and left this appointment feeling like I had not been heard at all. I returned 2.5 weeks later after having worn them religiously every minute I was awake. I had gotten a little more used to reading a book with them, but I still found my vision discomfortingly blurry and dissatisfying. I was told that if there was any improvement at all then I should again give it more time. I gave it more time; things unfortunately did not improve. I actually called to make another appointment to redo my entire eye test, but (I acknowledge this is on me) I felt a little nervous about going back again after not having been able to convince them, twice, that I wasn't seeing well. I cancelled the appointment to avoid going through another experience of feeling gaslit. A year later I went back to my former eye clinic in the UDistrict. I had my prescription sent over from Eye Clinics of Seattle; my doctor here told me after scanning my glasses that the lenses in them did not match the prescription that was sent over (lens scanners aren't 100% accurate, but the difference was much more than the amount they can be off). I also needed correction for astigmatism--something Eye Clinics of Seattle had observed, but they told me my eye exam suggested I would prefer lenses without correction. (Again, this must have been on me--I guess I thought option "1" was better than "2" at some point and I was wrong. I don't blame them for this.) I decided to reuse the same pair of frames, and this time the dispensing optician spent 45 minutes with me working extremely carefully to adjust them. They took additional measurements. They switched the built-in metal nose pads for a silicone pair and turned them upside down, both of which made the bridge sit much more securely on my face. They also shortened the arms and put replacement temples on them, bending them meticulously so that they hug my ears instead of sliding off. Finally, at Eye Clinics of Seattle, there was zero conversation about different progressive lens types. I was told they were going to use a "premium" lens and that was that. The dispensing optician at my old clinic didn't have a very high opinion of the lenses I was given, which are apparently made by my vision insurance company and retailers get rewards for dispensing them (I didn't know this). The lenses he recommended were no more expensive on my same insurance policy, have a larger intermediate distance viewing area so it's a million times easier to use my laptop, and have a better antireflective coating (I can actually tell that they clean up more easily than my old lenses). I have now had my new glasses for a week and they are a revelation. I don't even feel like I'm wearing progressives. I can just *see*. Everyone at Eye Clinics of Seattle was friendly and professional, and once again the fact that I spent a year unhappy with my vision was my own fault for accepting the situation and not going back again to get more help. That said, I really can't recommend this place for progressives wearers--especially first-timers who do not know what to expect.

I had the pleasure of working with Eric, the Roosevelt Optical Manager several times. He has…read moreexcellent customer service skills, very professional, and very knowledgeable about glasses and more. Well done Eric.

City Eyeworks is a great place. I get eye exams from Dr. Chin and she is so energetic and…read moreknowledgeable and tries to give me solutions! I got 2 pairs of eye glasses and I love them and the people that assisted me. Everyone I encountered was so nice. Thank you city Eyeworks!

Every time I've been here, the receptionists have been extremely friendly and helpful. I honestly…read morewish all staff everywhere were as kind and welcoming as the team working here! The eye doctors are also friendly, professional, and clearly knowledgeable. I really appreciate how both Dr. Stacy Taketa and Dr. Pam Chin take the time to explain things in detail, while making sure the information is easy to understand--even for someone without a medical background like myself lol ;) I've consistently been very happy with the care I've received! I highly recommend checking this place out for your eye care needs. Thank you guys for going above and beyond; keep up the outstanding work!

Scheduling: My first interaction was a hot mess tbh. It was…read moreabout scheduling a new patient visit over the phone, and it was with a person that seemed quite flustered. They never sent over an email confirmation (they said they would) after we'd scheduled an appointment over the phone. With no confirmation email, I thought I had not been scheduled. I then made two online appointments, ended up cancelling the one that didn't work with my schedule. Thats when he proceeded to reach out for a call back (voicemail & email). Essentially, I got on the phone for him to tell me that I was in the wrong. Apparently, if you make an over the phone appointment, they don't send an email confirmation. SIGH. Whatever. Dr. Appt: Once I got in for my appointment, it was smooth sailing. Met with Dr. Amaraweera who was super thorough and took her time to ensure my prescription was accurate. She helped me find a contact lens that works with my astigmatism, and her recommendation was spot on. First time ever that a contact lens fit like a glove and my vision was crystal clear with contacts! That's saying something for people who deal with astigmatism and contact lenses. Glasses Sales Rep: I feel bad for not remembering this person's name. They helped me pick out glasses, and they were fantastic. Young white brunette with a cool facial piercing, loved them! We had over a dozen glasses strewn all over the table and had fun finding two that worked really well for my low nose bridge. They also helped me fit two old prescription sunglasses and glasses with my new prescription. They broke down all the costs and how to best use my insurance to cover the most expensive glasses. Patient Portal Rx Follow Up: It's been over a week since my appointment, and I thought I'd be able to easily access my prescriptions for both contacts and glasses online (as was advertised). There was nothing uploaded to my patient portal, no documents at all about my visit. I had to call the front desk and confirm my contacts were working for me. I didn't realize they needed verbal confirmation after the appointment was over. I've never had to confirm my contact Rx after I've left the clinic, so that was new for me, but obviously my bad. They did finally upload my glasses prescription after my request. Small victories. Overall: I think the clinic is worth the visit. Just be prepared for regular human shenanigans. I don't know if all front desk staff are given a training on passive aggressive "bless your heart" kind of attitude, but it is rare to walk into any clinic and be treated like an adult instead of a toddler who's name you just can't pronounce. Dr. Amaraweera was wonderful and so was the glasses sales rep I worked with. WOULD RECOMMEND!

I just had my second appointment with Dr. Amara and she is the best eye doctor I've ever had. Her…read moreexams through and I never walk away without feeling well informed on my current vision. The staff is friendly and very attentive to your eyewear choices. I would highly recommend Ballard Optical.

I first picked this place because it is close to where I live in Ballard and the Yelp reviews were…read morepositive. In the last few years, I have been here several times for eye exams with Dr. Chelsie Russ and have had great experiences each time. She is friendly, patient, thorough, and informative. I really like how Dr. Russ explains everything and makes sure I understand what's going on with my eyes and my vision. My hubs goes to see her and has had great experiences too. I have yet to pick out new frames and have them fitted by the opticians, but so far, both have been friendly and helpful when I had questions or was just browsing frames. If you're looking for a new optometrist, check out Dr. Russ and the team at Eye Clinics of Seattle, Ballard. They're solid.

People are great but...I went to get new glasses last summer. Wanted to spend about 500$ total as I…read morehad insurance for exam and a couple hundred for frames. Ended up spending close to 500$ for the frames thats $800 or so. All ok, I liked the frames...but then the frames would break, one arm would fall off. Went three times to have them put back together then finally requested a new frame. They replaced them with more durable ones that priced out at about $200. They don't credit the difference even though they were defective. What a hassle right? I have been going here for over 15 years and have never had a problem. Now I have a pair of bifocals that are not clear to read the laptop about 2 feet away or watching TV about 8 feet away. This was requested for the intended use. I now use older pairs for both applications. Thinking of tossing these as they may be hurting my vision yuk! Is that a thing? Hate to hassle, but really?

I had cataract surgery on both eyes. The results were amazing: clear vision and a more colorful…read moreworld. The team was very professional and also calming. (I was quite anxious.) Dr. Kennedy exudes a quiet confidence and is obviously super precise and careful. He is also caring. For a follow up later, he was also very considerate about some time constraints I had.

I had cataract surgery with Dr Kenndy. He is a wonderful doctor knowledgeable. He treat me…read morerespectfully and care. The staff is very helpful too. Thank you very muck. Kee