I am formally complaining with regards to me and my wife canceling our memberships. We were…read moreprovided with no documentation at the time of cancellation and the Jim continued to charge our cards well after our cancellation. When I have tried to contact a manager or someone in the corporate office I am getting no response and no action. I have called emailed texted with absolutely no response. The Jim has billed me for over $400 of unauthorized charges and refuses to refund me any money. Crunch fitness corporate office has no public point of contact. These people are scammers and are intentionally structuring cancellations so that they can continue to charge you unauthorized charges beware!!

I am writing this review to formally document ongoing mismanagement, lack of accountability,…read moreimproper billing practices, and unprofessional conduct at the Crunch Fitness Pottstown, PA location. Nearly one year ago, I was explicitly informed by the former General Manager (Cam) and an employee known as "Bunny" that I would be issued a refund for three out of five personal training sessions I purchased. This refund was promised due to the club's failure to notify or communicate with me when my assigned personal trainer was terminated. Despite this clear agreement, no refund was ever issued. Over the past year, I have made repeated attempts to resolve this issue and have been consistently ignored, redirected, or avoided by staff and management. Most recently, the current General Manager claimed there was "no documentation" of the original refund agreement. I requested escalation to the Regional Manager at that time. It has now been two weeks with no follow-up or communication, further demonstrating a systemic lack of professionalism and accountability. Rather than resolving the matter, the newer General Manager Paulie attempted to persuade me to "donate" my unused training sessions back to the company so other members could use them. This suggestion was inappropriate, unethical, and unacceptable, particularly given that these were paid services and the refund obligation remains outstanding. This proposal appeared designed to benefit internal staffing issues rather than honor commitments made to a paying member. To further compound this issue, I canceled my membership today and was forced to pay an additional $31.99 for another month before my cancellation could be processed. This resulted in yet another charge that I should not have been required to pay and adds to the growing amount of money being wrongfully retained by this company. This experience has significantly increased my frustration and reinforces a clear pattern of poor billing practices and disregard for member concerns. Beyond these financial issues, the overall operation of this location is deeply concerning. The facility is frequently dirty, poorly maintained, and contains machines that are regularly broken or out of service. Employees routinely congregate, socialize, and remain on their phones instead of maintaining the gym or assisting members. Groups of individuals -- sometimes including staff -- occupy workout machines without using them, preventing other members from accessing equipment. Additionally, I personally overheard multiple personal trainers openly complaining about their compensation and dissatisfaction with pay inside the locker room, in front of members. This behavior is highly unprofessional and reflects poor leadership and a lack of workplace standards. This location demonstrates a clear and ongoing pattern of: - Failure to honor financial commitments - Improper and questionable billing practices - Lack of documentation and accountability - Ignoring escalation requests - Unprofessional staff conduct - Inadequate facility maintenance I am requesting immediate corporate review and resolution, including reimbursement of all wrongfully charged amounts, confirmation that my membership has been fully canceled without further charges, and an investigation into the management practices at this location. This situation has gone unresolved for far too long and should never require this level of escalation.

A wonderfully spacious gym that offers something for everyone. Fussball tables? Check. Massage…read morechairs? Check. Batting cages? Check. Basketball, Pickleball, big screen tv's, check, check, check. Wanna pledge the flag? Flip tires? No problem! But aside from all the bells & whistles is some super sturdy, not jenky, smooth weight machines that don't require more effort to adjust the seat then to perform the exercise. Big presence of plate-loaded machines & so refreshing to see some seated under natural sunlight. 24/7 access. Great cleaning supplies. Friendly staff. Owners clearly went for broke on this place. Be advised no locker room facilities.

From the owner: Welcome to Fit Life Fitness, where your fitness journey becomes a lifestyle! Our gym is a haven for…read morethose committed to well-being. With cutting-edge equipment and experienced trainers, we cater to diverse fitness levels. At Fit Life Fitness, it's not just a workout; it's a community. Join like-minded individuals in a supportive atmosphere that encourages growth and success. We believe in breaking barriers and transforming lives. Embrace the Fit Life at our gym, where every drop of sweat brings you closer to a healthier, happier you!

I have been with Chester County Training for three years and it has changed my life for the better!…read moreI eat better, I drink more water and I work out consistently with Austin twice a week. I now see food as fuel and eat more protein rather than carbs. Adam and Austin evaluated what I needed to do to get healthier and stronger and helped me to realized those goals. I am stronger and healthier than I have been in years! The one-on-one training has given me confidence to lift weights and box with Austin- neither which I had tried before. The workouts are well planned, different each session and challenging. The studios are bright, clean and well stocked with the most up-to-date equipment! Austin is a great motivator and continues to encourage me to work as hard as I can each session. I have belonged to gyms in the past but didn't go consistently and no one seem to care. Adam and Austin care about their clients! They want us to succeed. Chester County Training as become a habit for me, I plan to continue to work out with them for years to come! Some sessions I even have fun!

I have been working with Adam and Brooke since the beginning of August, and I have loved every…read moreminute of it. Not only have I lost over 40 pounds in that time, yes, you read correctly, 40 pounds, I have also learned to look at food as fuel and not as a treat, a social necessity, or anything else that provides an excuse to overeat. The workouts are a highlight of my day, and I can't imagine not working with them, even after I reach my goal weight. The support, encouragement, and relationships developed are priceless. I encourage anyone wanting to be stronger, better conditioned, lose weight, or all of the above to give them a call. I can't say enough great things about either of them. They have truly changed my life.

Avoid this place like the plague! Terrible owner who does not even CrossFit. The place is filthy…read moreand small. All the original members have fled this box to find real CrossFit boxes with coaches and owners who care. I cannot stress enough how terrible this place is.

Michele and her team provide the best fitness instruction for all levels. The classes are fun yet…read morechallenging. If you are just getting started or are just wanting to look, feel or move better, this is the perfect place. You are in great hands!

From the owner: MFitness for Life is a small personal training studio that serves clients in Upper Providence,…read moreLimerick, Collegeville, Royersford and surrounding areas. We offer personal training services in small groups of 2-6 and also team training. Our clients are between the ages of 35 and 75. Our coaches are fun and passionate about fitness! We work hard but we like to have fun! We help our clients lose weight, become stronger and more confident in a safe, welcoming, non-judgmental atmosphere! To help round out our programming, we also offer boxing and both vinyasa and yin yoga. Another one of our specialties is golf fitness, helping golfers increase mobility and power, enabling them to play into their later years without injury! Visit our website for a free 1 day trial.