Very pleasant experience selling stuff I no longer wanted. Cordial and fair. Will use them again.read more

I called to see if I could find an item that one of my family members had pawned somewhere so I…read morecould go buy it back. I had called 15 other pawnshops who had answered my question no big deal, but this particular one had told me they couldn't tell me if it was in the store so I could buy it back or not. Worst customer service ever.

I truly appreciate Brian Henderson & Will for their attention to detail & willingness to answer all…read moremy questions which made this process seamless! We arrived right before closing time, and they did not rush us! The entire staff was welcoming. They explained the features of the car, went over the carfax, and agreed on fixing a cup holder that was malfunctioning without haggling. Their patience & expertise made all the difference! We commend you for your exceptional service!

Absolutely game changer in used cars. BEST price around, the nicest people to deal with, and I was…read morecompletely comfortable without feeling any pressure at all. SO much better than any other experience in a long time. Will was wonderful to us!!! Ask for him! 30-day best price guarantee is marvelous!

I'm a mechanic and I've had the opportunity to perform pre-purchase inspections on multiple…read morevehicles from Auto Solutions. They sell excellent quality vehicles and each time I have been there, they have treated me with the upmost amount of kindness and respect. I have referred multiple friends and family members to Adam Crisp and he has walked them through the buying experience with a servent's heart and a genuine desire to HELP find the perfect car. If you are searching for a clean, reliable vehicle, let Adam Crisp at Auto Solutions help you find the perfect fit!!

I purchased a Toyota Sequoia from S&S Auto Solutions as an out-of-state buyer. Before agreeing to…read moreanything, I provided my full Georgia address, ZIP code, and county, and specifically asked for the out-the-door price. All negotiations were conducted by text message and are documented in writing. I was clearly told that sales tax was included in the out-the-door price. I even have a photo of their computer screen showing the calculated Georgia sales tax (within about $100 of the correct amount), along with screenshots of all our price negotiations. We agreed on a price pending an independent inspection from a local shop -- an inspection they initially told me was unnecessary because they had already completed a "127-point inspection" themselves and through the auction. The independent inspection revealed several costly issues, including ball joints with an estimated repair cost of approximately $2,500. Based on those findings, we renegotiated and agreed on a revised out-the-door price. I informed them I would be paying cash via cashier's check and driving four hours each way to complete the purchase. They assured me the paperwork would be ready when I arrived. Unfortunately, I made the mistake of trusting that everything matched our written agreement and did not re-review the paperwork carefully before signing. Later, I discovered that the Georgia sales tax had been removed from the deal, effectively increasing my cost by over $1,100 when I went to register the vehicle at the tag office. An "out-the-door" price has a clear meaning, especially when sales tax is explicitly discussed and documented. I have written proof of the agreement and will be submitting all documentation to the Tennessee Division of Consumer Affairs regarding deceptive practices and bait-and-switch conduct. I strongly encourage anyone considering doing business here to proceed with extreme caution and thoroughly review every document before signing

These guys are truly amazing! I have been going to them for three years now, and I still continue…read moreto be surprised by their sound business practices. There was an error in fixing my car last week, and the thing they fixed didn't actually fix the problem. This happens at all mechanics across the country. What doesn't happen at all mechanics across the country is that they paid to have my car towed back to their location. They refunded my money on the thing they fixed incorrectly. And they got my parts in and my car up and running great again by the next day. If you go here, I highly recommend building a relationship with Mike (the head auto mechanic). It is incredible how much he knows and loves cars. He will shoot you straight. If you are looking for a mechanic to be "your" mechanic, Mike is the man.

I bought from them on eBay, where their reputation is essentially flawless, just like my purchase…read moreexperience. Consider yourself lucky if you can actually visit their lot as a "local". Before sale, they were great at giving honest details and providing impartial CarFax and similar reports. I trusted them enough to buy a car from them just from the pictures, and a phone call and email or two, and have the car shipped to New England. The car was exactly as promised and they were careful and diligent in working through all the paperwork during and after sale.

This was a pretty good pawn shop I even met an actor there at one point they were having a…read moreconvention at the Knoxville convention center and I met John Ryse Davies at this pawn shop back in 2004!! Either he was pawning a ring or buying a ring for someone. And I bought a lot of VHS tapes from Uncle easy's pawn and he was reasonable with them the VHS takes for like $5 a piece that's not bad!! I bought a lot of Star Trek VHS tapes from him in the past I hope and pray that he's still in business because I have not remember seeing this pawn shop in such a long time. I hope and pray that they're doing all right.

This place is run by crooks. Nothing is priced and when you inquire about the price, it's always…read moreoutrageous. Very unfriendly and down right shady. Don't waste your time and money.

I get that dealerships want people to finance with them instead of the bank so that they can make…read moremore money off of you, but this dealership ESPECIALLY doesn't like it. After waiting 2 hours for them to send me a deal sheet for me to take to the bank, they added their OPTIONAL $1,397 "Warranty" to the deal sheet (without me asking or telling me that they had done so) and after I asked to opt out they told me they couldn't sell me the car or they'd "take a loss" on it. MIND you, between my first contact with the dealership, and them telling they would not sell me the vehicle for what they had it listed as, 3 days had gone by. They had 3 days to figure something like this out. So either they know this and try to take advantage of people or they don't care enough to provide decent service. Shop elsewhere if possible.

Asked a salesman about a 2018 f150 platinum priced at $32,000. He stated truck has had no issues…read moreand had a clean carfax. I reviewed the carfax myself and discovered the truck had the transmission rebuilt only a couple of weeks ago. I called them out on it and he said he didn't notice because the font on his phone is small. Avoid them like the plague!!!

My fridge went down in the middle of the storm last night. It's an older model, and the OEM…read morereplacement part would have been new old stock, but we figured out a solution using a compatible newer part for about a tenth the cost. Everyone was super friendly and knowledgeable. They really came in in the clutch!

Donetta has the Best customer service around. They helped me with my Lazy Boy sofa selection!…read more You will not be disappointed.

I purchased a washer and dryer from Harvey's in October. My washer is no longer working. I have…read morecontacted them twice and was told that they were contacting the speed queen repair man. It's been over a week and I've not been contacted by anyone. What a disappointment. As much as I like to support small business I should have just headed down to Home Depot or Lowe's.