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    National Auto Warehouse

    3.2 (6 reviews)
    Closed 10:00 am - 4:00 pm

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    11 years ago

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    11 years ago

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    10 years ago

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    8 years ago

    Mercedes cars needed maintenance, scratched, dented one car had been wrecked, found out after I read Carfax..

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    13 years ago

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    13 years ago

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    AutoNation Honda West Knoxville

    AutoNation Honda West Knoxville

    2.8
    (124 reviews)

    Bought my Honda through AutoNation dealership. Am pleasantly…read moresatisfied continuously with their top notch service Department. My Honda CRV is at the end of warranty, but I will continue with their Service department. Competitive rates and excellent customer service. Special thanks to service and technicians

    Buyer beware. This is from a previous post. We bought a Chevy Colorado & the autonation warranty…read more Well that is a scam. Cause if you buy anything other than a Honda they cannot fix it. And they are the only in network shop In ALL OF TENNESSEE. There are 2 in GA. How can they sell their warranty & not be able to fix my truck & be the only in network shop In the entire state?!! So now instead of paying a $200 deductible we have to pay $400. We have contacted a lawyer. As we had left messages for the GM. Who never returned a call one!! Bunch of conmen & scammers. They should have found another place to send out our vehicle as they sold us their warranty & couldn't fix it. That's what a reputable dealer would do. And cover the extra on the deductible. There was no going the extra mile for their customer. Any other dealer I have dealt with in the past far surpasses this place. Unprofessional, Uncaring, & as far as I am concerned lying cheats. We have contacted an attorney he is looking through the contract. I only have them a star cause if I don't I couldn't post. They should be in trouble with the BBB. And that will be my next step now that I think of it. PS: Caroline whoever you are. Why don't you get your GM to call the people back. We have called to no avail. Look at the complaints on your service dept, your GM. Tell your GM to start calling back the people who have called. Instead of hiding. If you can't do your job. You should be fired. We aren't calling no more. We have an attorney.

    Ole Ben Franklin Motors - Knoxville

    Ole Ben Franklin Motors - Knoxville

    2.0
    (32 reviews)

    Entertaining to say the least! Great group of people that work hard to get you into what ever you…read morewant to buy!

    They have an employee by the name of Charlie or so he says that's what his name is, that place an…read moread on Facebook that says Ole Charlie Motors, Inc. And that he can get anyone and everyone financed regardless of credit. That he has every name brand and model in stock and just give them a call. So we did and he directed us to come visit him at Ole Charlie Motors. Which turned out not to exist. It turned out to be Ole Ben Franklin Motors. Us believing his story, that he had just purchased the dealerships, all of them, that he was waiting on the signage to be replaced; however, he definitely wanted to sell us a vehicle and was very forceful and demanding and wanting our personal information prior to even looking at a vehicle. We felt violated when he demanded our drivers license licenses, Social Security cards, proof of income, proof of insurance, and the like. Come to find out, there is no such thing as Ole Charlie Motors. He has misrepresented himself on every social media site there is. As we were walking around the lot, there were several unsatisfied customers who forewarned us to not purchase from this dealership and especially Charlie. Seven independent different people came up to us and said this. They even let us listen to voicemail messages of his constant calling which bordered harassment. All seven individuals had not had their vehicles for more than two weeks. One person only had the vehicle for two days and wanted to return the vehicle and get their trade-in back. Of which he denied and declined. This individual does not seem to be a manager; however, he is not in management at all. He is not an ethical sales person, nor do I think he has an ethical bone in his body. We were given his true identity by four of the seven individuals that approached us, they even stated that he is initially from Decatur, TN but told them that he recently moved to Knoxville, TN. It appeared to us and the other individuals that were there, that approached us independently, that Charles LoCicero was under the influence of some type of narcotic. We took our business elsewhere and are extremely enthused with what we purchased. We do not need subprime lending and we are so grateful and thankful to the people that approached us. There still are good people left in this world. My suggestion, do your homework in advance, and definitely go to a reputable dealership that carries many brands/factory accounts, for example, Chevrolet, GMC, Ford, Nissan, BMW, Land Rover, Jeep, Dodge, etc. If any of the seven people that approached us read this, we thank you so very much! We owe all seven of you and your significant others lunch.

    National Auto Warehouse - usedcardealers - Updated June 2026

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