I booked with them a month in advance and gave them a deposit, I guess they double booked (so they…read moreclaimed) and ended up canceling my daughter's party two day's before it was supposed to take place! We had already sent out invites and had fa coming out of state. Very unprofessional and unsympathetic.

From the owner: Back’s Place is a family owned rental hall. Brooke and her family live there on the premises and go…read moreabove and beyond to make everyone’s event just as special as her own wedding that she had just after taking ownership of the location.

Steam Plant is a favorite wedding venue in the Greater Dayton Metropolitan Area. Best bridal…read moreadvice: Do diligence and explore the Greater Dayton- Cincinnati markets well in advance of your special day. Caveat: Engage this beautiful venue as soon as possible.... In January 2023, a "hold this date reservation arrived" for August, 2023. A family member held her large, fashionable, and somewhat expensive wedding reception for 300+ friends and relatives. We congratulate her foresight for engaging this venue. It is great that Dayton's historical buildings are restored and lots of area folks delight in selecting reception areas. We know that Steam Plant Professionals deserve huge credit for being the venue of joy to life. We like the event spaces, indoor and outdoor. Of course, we like the on-site parking Highly recommend...

This place is amazing. They really have put a lot of thought into making it a great event center…read more I love the two suites they have for the bride and her ladies and then the men's downstairs. The wedding was absolutely beautiful with an amazing backdrop. Used a catering company that was recommended by the Steam Plant, Elite Catering, I was not impressed with their food at all. This event center is so elegant and the food wasnt up to the standards you would expect.

Your linens and bedding is always changed I have had no problems with the employees or made service…read moreyou ask for your bed to be changed and they will change it you need more cups and they will do it you have your own personal coffee machine in your room a mini fridge and microwave you have a computer desk in your room with ethernet cords when I first walked in here the employees were very courteous anytime I needed anything they were prompt to do what I needed done I wanted hot chocolate I asked one of the employees and they said sure it's over by the coffee machine in the lobby it helps me sleep anyway I hope you guys have a blessed day

I stayed at this hotel for a 3 day, 2 night stay that was beyond a nightmare. TLDR: We travelled…read morewith a service dog and this hotel charged us for a service dog, refused to refund the charges when told it was a violation of federal law. Had to contact corporate 5 times to get it resolved because the hotel didn't answer corporate's calls. Hotel had standing urine in the back stairs for days. The room was moldy, musty, dirty, and caused health issues. Having worked in the hotel industry for a decade, I was actually flabbergasted at how much this hotel and its staff doubled down, tripled down, and quadrupled down to violate disability laws. The laws are extremely clear and straightforward, and I was in actual shock that it took as much as it did to correct it. We got to the hotel on the 4th of July at 3pm. Within minutes, the front desk called our room to let us know that they didn't allow pets and we would be charged a $35 daily cleaning fee. We immediately corrected her. Our dog is a service animal and we pointed to our note on the reservation saying we would be traveling with a service dog, which she then claimed didn't exist. We told her she could not charge us for a service dog and she said the hotel was charging us no matter what. We even asked to be moved to a pet-friendly room and she said no. The front desk then asked for documentation for the service dog (illegal). I immediately called corporate and explained the situation. Corporate CONFIRMED that I informed the hotel of our service dog and that the note was there clear as day. Hotel staff then stopped answering calls from corporate. I was told I would be called back within the day. I wasn't. I looked at my bank account and had been charged random amounts that exceeded the original stay. Corporate had to FAX this hotel because they would not answer. Hotel staff ignored the faxes. Any person with two thumbs and a phone could have googled, "Can I charge someone for a service dog?" and gotten their answer. There are only two questions you're allowed to ask about a service dog and that's it. Every single hotel employee in the US should know those laws. I was finally told by corporate that the hotel had been informed they couldn't charge us the fee and it wouldn't be a problem anymore. On the morning of checkout they slipped a bill under our door that still had $35 fees for our service dog. They actually went further and called it a "miscellaneous fee." Deceptive charges. Now for the accommodations. The hall ceilings were stained with old nicotine. Air conditioners in the common areas were putting out hot air. It was easily 95 degrees plus in the halls and elevator. Hot, musty, stagnant, no AC. I heard other guests saying they had their AC set to 62 all night and were still too hot. The staircase leading to our room had urine on the floor for at least 36 hours. I have photo evidence that it was there our entire stay. The back stairs smelled of old, hot urine and the handrails were coated in dirt. * Room had a huge hole in the wall that wasn't even painted. * Black mold growing in the bathroom that caused a massive flare of my medical conditions. * Old hair and urine-caked dust on the baseboards. * Towels smelled gross. * Carpets felt moist and staff had not cleaned under the beds, causing an allergic reaction in my service dog. * Dead batteries in the TV remote. * Alarm clock set for 5am and not reset. * Floors wiped up dark gray with a napkin. * Side door was broken and the back door lock was broken, meaning anyone could have walked right into the hotel. * Cigarette butts overflowing outside. * No trash cans for the side or dog area despite signs saying the hotel "loves dogs." * Pancake machine broken the entire stay. * Staff made us leave the pool an hour before the posted closing time. * No one at the front desk at checkout. All in all, this is the worst hotel I've ever had the misfortune to stay at. I've stayed across the world and have never experienced this level of incompetence or disrespect. Had the hotel simply fixed the charges right away, I would have been able to enjoy the holiday with my family instead of spending hours on the phone with corporate. It took the entire weekend to get the manager to finally call and apologize because he was "on vacation." Too little, too late.

Let's start with the Staff If you want to go through the…read moremost stressful wedding planning this is your place! Let's start with my first ever walk through. We got there on time and the venue coordinator rushed us the whole time! When we told her we weren't having alcohol at the wedding she said "well that's odd" (meanwhile you have to purchase all alcohol thru the venue "$$$ hungry place" ) I also explained how I would like to rearrange some things regarding the layout and was told it wasn't going to add any additional cost... I received the contract to book and they added a fee at the last minute. I reached back out and they literally made a fee of something they told me during my walkthrough was going to be free. Not good communication on this fee and no apology on giving false information. I wish I could tell you that being discriminated against regarding alcohol was the worst but it's not. (The reasoning for our wedding not having this was due to religious reasons which was on my file) Please read on. The owner The owner is honestly a horrible person. She would reach out to me with an attitude everytime there was issue but then also said the issues never happened. My coordinator never handled any of the questions I ever had. The last phone call I had with the owner (meanwhile this was our 45 day out call) she started with "So are you wanting to cancel because I don't think we're a good fit for you" first thing out of her mouth plus this was told to a bride 45 DAYS before her wedding?! The biggest day of her life!? Not only that I explained how I just been hurt by so many situations from the staff here (all upper management) and how all of this could be easily moved on if I just had an apology she replied "well that's not going to happen so anything else" Plus she even said how she was thinking of canceling my wedding and wouldn't confirm if she would or not. After my phone call I wanted to get this in writing so I emailed her. (Disclaimer : With this location if it's regarding anything important, make sure you have it on email because anything else said during tours or phone calls they will not respect or act like they heard it) on the image below, you can clearly see how she's not even willing to give me an apology or confirm that she's not canceling my wedding 40 days out. Everything that was true stated by staff that I voiced to the owner was responded by saying "that didn't happen move on" "my staff wouldn't say that they're trained better" always disregard anything I said. You will never feel heard here. Unfortunately after only a couple months booked with them I realized every phone call and in person interaction needed to be recorded. I have proof of all of this. Unfortunately google will not let you put voice memo in the review. Our last meeting / walk thru During the 45 day out meeting the owner brought in the building manager and the venue coordinator including herself and her non staff husband. She would not speak to me and just look at her husband to answer. After the meeting we had our final walk thru and she was talking awful about me to the building manager. Then just left. After we were finished with our walk thru getting everything ready the building manager came up to me and my family and apologized and said "I don't know why Ashley (the owner) said you guys were an escalation you seem like great people. (Again I have this recorded) The good. I was assigned to a new venue coordinator who actually respected me. She told me she was not going to let the owner cancel the wedding and explained how that would literally be the worse thing someone could ever do to a bride. Helped me work seating charts back and forth. Katie was the only person who gave me peace of mind. Email from the owner below with no apologies or explanation of why she acted the way she did. Why I still booked I've got a lot of questions about why did I still book but if you live in the Dayton area you know there's not much to pick from to stay in budget. Don't get me wrong it's a beautiful location it's just the staff. Until I thought The venue was disgusting. See photos below. I had a bridesmaid go there before anyone to take picture so we could have before and after just in case if they kept our security deposit. The stairs were filled with dirt. The white walls had black marks on them. The bathrooms were not cleaned. The toilets were disgusting! Hair all over the floors. Trash not taken out. Let's just say I was only there for an hour before my feet were completely black on the bottom. There's even cobwebs in almost every single corner of the venue. AGAIN SO MUCH DUST. Just look at my feet completely black from one hour in the bridal suite. I hope this helps a future bride to save tears during a season that's supposed to be exciting not heart breaking time filled with stress due to the staff. I hope you can feel safe going to a 45 days out meeting and know that you're being heard. Most importantly I have you hav

From the owner: Featuring 20,000 square feet of usable space and a wealth of natural light, The Lift is a stunning,…read moremodern remodel of a 1900s factory building for weddings and events. Complete with a refurbished lift elevator, luxurious bridal & groom’s suites, and a stunning staircase for the bride’s grand entrance, The Lift is one of downtown Dayton's newest attractions! The Lift was carefully designed to not only preserve this gorgeous 120-year-old building's unique features, but also to provide a modern, luxurious aesthetic for today's brides and event planners in and around Dayton. Gorgeous open floor plans allow for seamless transitions to each part of the event without changing table and chair arrangements.

Had my grandma birthday party here and it was ok!…read more We had to provide our own trash bags the restrooms were dirty we had to clean it and have our own toilet paper. Nice size space. But no real kitchen. Kind of mad there was no real kitchen to warm food and there was a fridge but it was completely full. The dumpster was far and we had to walk (drive) all the way around the building to empty the trash. Owner was nice space was ok and it fit 75 people easily. There is a dance floor

Late for walk through & setup. Rude. Place was no ready for setup still had decorations from the…read moreprevious event so we had no choice but to help remove old decorations in order for us not to spend all night setting up our own decorations. Charging to rent broken tables. Rented to accommodate 100 guests only to be told they only had 83. Some chairs were broken all were the cheap light weight kind . Kitchen consist of a locked refrigerator so you have nowhere to store your food that needed to stay cold. No sink to wash dishes. Did not supply toilet paper or paper towels so bring your own. We also supplied our own hand soap. There is a counter and 2 folding tables in the kitchen for use. We had to clean bathroom. Unattended little child running around while we're trying to setup and build our balloon arch. Would not recommend. Unprofessional

This place was just all around cool. Old Mansion with all the decor you'd expect in something this…read moreold without looking "old" and / or run down. Alona the hostess was very nice. Gave us a tour with history of each room. The bed is a bit small if you're over 6 feet. ( in the Maximus room) We enjoyed our stay and will be back!

From the owner: Step into history at Bossler Mansion, a restored 1869 French Second Empire home in Dayton’s St…read more Anne’s Hill. Perfect for: baby showers, bridal showers, birthdays, intimate gatherings, commercial and lifestyle photoshoots. With its grand staircase, chandeliers, and elegant Victorian details, every corner creates a timeless backdrop for unforgettable images and events.

I visited this restaurant for the first time yesterday with a friend. I was blown away by the…read moresandwich we ordered. It was so large that we chose to split it. I decided to try a salad today. I ordered the chef salad. Unfortunately I was disappointed with the amount of protein they put on it. As you can see from the picture, there were tiny pieces of turkey and ham that was almost nonexistent. I am disappointed for sure. A $9.00 salad should be more than a bowl of salad greens and dressing. I won't write them off because the sandwiches are amazing, but I will NOT order another salad from them. It was not worth it money I paid.

Attended a wedding at Top of the Market, and it was beautiful, quaint, and charming. The venue…read moreseemed to be very well maintained and I got the sense that it could be customized according to taste easily. The banquet center's vaulted ceiling is breathtaking with exposed beams, and the overall ambience is romantic and rustic. Beautiful venue!